If we disagree with your grade
- We show you exactly what we found
- You get the revised figure before anything is agreed
- You can walk away, no pressure and no charge
We grade every device the same way whether we are buying it from you or selling it to you. It keeps the price honest in both directions.
Not sure which one fits? Bring it in. We grade it in front of you and explain what we see.
Find your device and pick the condition that matches. You see the cash and credit figures before you leave the house.
Takes about a minuteBring it in with photo ID. We test the screen, battery, cameras and ports in front of you and confirm the grade.
Checked while you waitTake the cash, or take the higher credit figure and spend it on a repair, an accessory or another device.
Same day, every timeThe figure you see online is for the condition you picked. When you bring the device in we check the screen, body, battery and every function, then confirm the grade. If we agree with your assessment the price does not change.
Cash is money in your hand. Credit is worth more and can be spent on a repair, an accessory or another device. If you were going to spend it with us anyway, credit is simply the better deal.
Photo ID, which we are required to record when buying second-hand devices. Bring the charger and box if you still have them, because both lift the grade.
Usually yes. A cracked screen lowers the grade but rarely makes a device worthless, because we repair them ourselves. Bring it in and we will price it honestly.
The same 360 days as our repairs, covering hardware faults that are not caused by damage after you buy it.
The same day, at the counter, once we have checked the device. There is no waiting on a transfer and nothing to post.
No, and neither should anybody else. A device still under a bill pay or finance agreement is not yours to sell until it is cleared, and it can be blocked on the network afterwards, which leaves the buyer with a brick and us out of pocket.
The same visit. We check the device in front of you, agree the grade, and pay before you leave. There is no waiting for a transfer or a postal cheque.
Bring it in and we will grade it in front of you, or send us a photo and we will tell you what we think.
Cash or credit · Paid same day · Data wiped · 360-day warranty