iPad: dropped it in water

Current flowing through a wet board, which is what actually kills devices. Corrosion, which starts within hours and continues for weeks

Water Damage Treatment starts from €25 depending on the model. No fix, no fee, so if we cannot repair it you pay nothing.

Power it off and leave it off. Do not charge it and do not stand it upright, because that runs the liquid down into the board and the charging port. Lay it flat, screen up, and bring it in. iPads hold liquid inside the case for longer than a phone does, so the sooner it is opened the better the outcome.

Often, but the odds drop quickly with time. There is a lot of board area inside an iPad and corrosion spreads across it. The battery is also glued flat against the back, so liquid that gets under it sits there. A same-day clean has a far better outcome than one a week later.

Usually yes. Recovering the storage is a separate job from reviving the device, and we can often read it even where the board is beyond economic repair.

No. Rice pulls a little moisture from the air around the device and none from inside it, and it leaves starch dust in the ports. Meanwhile the liquid is still on the board corroding it. Rice is the reason a lot of devices that could have been saved arrive here too late.

Yes. Corrosion carries on under the shields where you cannot see it, and devices that work perfectly for two weeks then die are the single most common water damage story we hear. A clean now is far cheaper than data recovery later.

We quote after we have opened it and seen the board, because there is no honest number before that. The diagnostic is free and if we cannot bring it back you pay nothing.

Yes. It makes no difference where a device came from, whether it was bought here, abroad or second hand. Bring it in.

That depends on what the device is worth and what the repair costs, and we will tell you honestly when the sums do not work. Turning away a job we could have charged for is the reason people come back.

No. These are hardware repairs and we do not open, copy or erase anything on the device. Back it up first anyway, because any device that already has a fault can fail further while it is being worked on.

Usually. A phone that shows nothing is often a phone whose screen is dead rather than a phone that is dead, and the two look identical from the outside. Finding out which is free.