iPhone: dropped it in water

Current flowing through a wet board, which is what actually kills devices. Corrosion, which starts within hours and continues for weeks

Water Damage Treatment starts from €25 depending on the model. No fix, no fee, so if we cannot repair it you pay nothing.

Turn it off and leave it off. Do not charge it, do not plug it into anything and do not press the buttons to see if it still works. Dry the outside, and if it has a removable tray take the SIM out. Then bring it in as soon as you can. Every hour it sits wet, corrosion spreads further across the board.

No. Rice pulls a little moisture from the air around the device and none from inside it, and it leaves starch dust in the ports. Meanwhile the liquid is still on the board corroding it. Rice is the reason a lot of devices that could have been saved arrive here too late.

Often, and it depends far more on what the liquid was and how long it sat than on how wet it got. We open the device, remove the board and clean it properly, then work through what is still faulty. Clean water caught early is usually recoverable. Salt water, coffee and anything sugary are much harder because they keep eating the board after they dry.

Yes. Corrosion carries on under the shields where you cannot see it, and devices that work perfectly for two weeks then die are the single most common water damage story we hear. A clean now is far cheaper than data recovery later.

We quote after we have opened it and seen the board, because there is no honest number before that. The diagnostic is free and if we cannot bring it back you pay nothing.

Most of the time, yes, if we have the part on the shelf. That covers common iPhone and Galaxy screens and batteries. Ring ahead on 085 200 1155 with your model if you are coming across the city and want to be sure.

Yes. Face ID lives in the front sensor array, not in the display, and your original array is transferred to the new screen. If the array itself is damaged, nobody can restore Face ID, including Apple, and we would tell you that before starting.

On some models and some tiers, yes, and it appears in Settings under Parts and Service. It does not change how the phone works. We tell you before the repair whether the part we are fitting will show it.

Usually. A phone that shows nothing is often a phone whose screen is dead rather than a phone that is dead, and the two look identical from the outside. Finding out which is free.

Yes, with collection across Dublin, an invoice rather than a counter payment, and a single contact rather than a queue. There is a page for that with the details.