Mac: dropped it in water

A MacBook keeps the battery connected even when it is shut down, so current keeps flowing through a wet board until somebody disconnects it. Shut it down, do not open the lid to check, and if you are comfortable doing so leave it closed and inverted so liquid drains away from the board.

Mon to Sat 10 to 6
Mac water damage treatment in Dublin
360-day warranty Most phone repairs in 15 to 45 minutes No fix, no fee Data-safe repairs

What causes it

  • Current flowing through a wet board, which is what actually kills devices
  • Corrosion, which starts within hours and continues for weeks
  • Residue from anything that was not clean water, which keeps attracting moisture
  • Charging while wet, which is the single most damaging thing people do

What to do right now

  • Turn it off and leave it off. Do not check whether it still works
  • Do not charge it and do not plug it into anything at all
  • Take the SIM tray out if it has one, and dry the outside
  • Do not put it in rice. It does nothing useful and it costs you time
  • Bring it in the same day if you possibly can
The diagnostic

What we check at the bench.

  • The board under a microscope for corrosion and residue
  • Which rails are shorted, before anything is powered up
  • Whether the battery has been compromised
  • What can be recovered if the device itself is beyond economic repair
Asked all the time

Common questions.

Current flowing through a wet board, which is what actually kills devices. Corrosion, which starts within hours and continues for weeks

Water Damage Treatment starts from €106 depending on the model. No fix, no fee, so if we cannot repair it you pay nothing.

Shut it down, unplug it, do not open the lid to check and do not turn it back on. If you are comfortable doing it, leave it closed and upside down so the liquid drains away from the board rather than into it. Then bring it in the same day. On a MacBook the battery stays connected even when the machine is off, so current keeps flowing through a wet board until we disconnect it.

Yes. Liquid on a MacBook board rarely kills it that day. It corrodes tracks over the following weeks and the machine dies later, usually when the residue reaches something that matters. Cleaning it now is a fraction of the cost of a board repair afterwards.

No. Rice pulls a little moisture from the air around the device and none from inside it, and it leaves starch dust in the ports. Meanwhile the liquid is still on the board corroding it. Rice is the reason a lot of devices that could have been saved arrive here too late.

Often, and it depends far more on what the liquid was and how long it sat than on how wet it got. We open the device, remove the board and clean it properly, then work through what is still faulty. Clean water caught early is usually recoverable. Salt water, coffee and anything sugary are much harder because they keep eating the board after they dry.

Yes. Corrosion carries on under the shields where you cannot see it, and devices that work perfectly for two weeks then die are the single most common water damage story we hear. A clean now is far cheaper than data recovery later.

We quote after we have opened it and seen the board, because there is no honest number before that. The diagnostic is free and if we cannot bring it back you pay nothing.

4 Richmond Road, Drumcondra, Dublin 3, D03 FX52, a few minutes from Drumcondra train station and on several bus routes into the city. There is parking on the road outside.

Both. A lot of MacBook faults that are quoted as a full logic board elsewhere are a single component, and we repair at that level under a microscope. It is usually a fraction of the cost of a board swap.

360 days on parts and workmanship. If the same fault comes back and it was not caused by new damage, we repair it again at no cost. Accidental damage, liquid damage after the repair and cracked glass are not covered.

Yes. It makes no difference where a device came from, whether it was bought here, abroad or second hand. Bring it in.

Trusted in Dublin

Customer reviews

Caz is a legend gave me a good deal looked after me good fella thanks mate

Ollie BellTrustpilot

This was my second time back to Imend. Great friendly guy working there and extremely helpful. Phone was repaired very quickly and its like brand new. Only too happy to recommend Imend.

FranTrustpilot

Excellent staff helpful solved my phone problem just in few minutes at iMend drumcondra branch. Very professional phone repair shop in Dublin 3 highly skilled and experienced repair well recommended mobile phone shop

Conall O FrighilTrustpilot

Very help full guys, fixed my phone very quick, I would highly recommend

Terri CanningTrustpilot

Helpfull staff well recomended

Alan KilleenTrustpilot

Best place to get phones fixed and to buy new phones , prices are the best part . Lot of random people sell phones online but this shop is the cheapest and most reliable. Highly recommend

zafar peterTrustpilot

All reviews

Dropped it in water? Bring it in.

Free diagnostic, a firm price before any work, and a 360-day warranty on every completed repair.

Book a repair 24/7 · No fix, no fee · 360-day warranty · Free diagnostic