iPhone: screen is black but the phone is still on

The display panel has failed while the rest of the device carries on. A display connector shaken loose by a drop, which looks identical from outside

Screen Repair starts from €50 depending on the model. No fix, no fee, so if we cannot repair it you pay nothing.

Yes. Face ID hardware is paired to your logic board, and we move the original sensor assembly across to the new screen. Face ID is only lost if that assembly is itself damaged, which we would find during the diagnostic and tell you about before starting.

It can. Apple shows a parts notice in Settings for any display it did not fit itself, including genuine Apple panels fitted outside their own network. It is a message, not a fault, and it does not affect how the phone works.

True Tone depends on data stored in the original display. We transfer it where the model allows, and we tell you in advance if yours is one where it cannot be carried over.

We refit the seal, but no repaired phone keeps its factory IP rating. Treat it as splash resistant and keep it out of the pool.

We use genuine Apple and Samsung service parts where they are available, and premium aftermarket panels where they are not. We tell you which one is going in your device before we start, and the price reflects it.

Usually not. On almost every modern phone the glass, the touch layer and the display are bonded into one assembly, so the whole part is replaced even when only the glass is broken. Separating them is possible on some models but costs more in labour than the assembly saves.

Yes. We test touch across the whole panel, plus brightness, the sensors and the front camera cutout, before the device goes back to you. If anything reads differently we refit it rather than hand it over.

It is worth it. A tempered glass protector takes the first impact and costs a fraction of a second screen repair. We fit one while you wait if you want it.

On almost every modern phone, no. The glass, the touch layer and the display are bonded into one assembly at the factory, so the whole assembly is what gets replaced. Anyone offering to change only the glass is either separating and rebonding it, which fails, or talking about a different device.

It is not urgent, but a crack lets dust and moisture into the panel and it spreads. The repair does not get harder, it just becomes a repair you did not choose the timing of. Touch failing suddenly is the usual way people find out.