Game Console Dead Device Diagnostic in Dublin

Assessed first, then quoted. Carried out at our Drumcondra workshop and bench-tested before it goes back in your hands.

Mon to Sat 10 to 6
Game Console
360-day warranty Most phone repairs in 15 to 45 minutes No fix, no fee Data-safe repairs

Signs you need this repair

  • Nothing on screen and no response
  • Boot loop, or stuck on the logo
  • Only responds when plugged in
  • Was working, then stopped suddenly

What is included

  • Free diagnostic to find the actual fault
  • Board-level assessment where needed
  • Quote before any repair work begins
Getting it here

Bring it down, or stay where you are.

Over the counter

  • Richmond Road, off Drumcondra Road Lower
  • Nine to six weekdays, ten to five Saturday
  • Most people wait rather than come back
Find us

We come to you

  • Anywhere in Dublin, weekdays
  • Two to four working days, tracked both ways
  • Nothing to pay if we cannot fix it
Arrange a pickup
Asked all the time

Common questions.

The price depends on the model and is confirmed after a free diagnostic. Pick your model above for the exact figure.

Assessed first, then quoted. We confirm timing before you commit.

Yes, because dead rarely means dead. The usual causes are a failed battery, a charging port that stopped delivering power, or a board fault after a drop or a spill, and the first two are routine repairs. The diagnostic is free, so finding out costs you nothing.

Whether it draws any current at all, which tells us straight away if this is a battery and port problem or a board problem. From there we work through power rails on the bench. You get a plain answer and a price before anything is replaced.

Usually yes, and that is a separate job to reviving the device. Even where a board is beyond economic repair we can often recover what is on the storage.

PlayStation 4 and 5, Xbox One and Series S and X, and Nintendo Switch including Lite and OLED. HDMI ports, controller drift, overheating, fans, storage and cleaning.

Walk in. We are at 4 Richmond Road, Drumcondra, Dublin 3, open Monday to Friday 9am to 6pm and Saturday 10am to 5pm. Closed Sunday. You can also book online and we will confirm a slot, or ask us to collect the device anywhere in Dublin, Monday to Friday.

No. These are hardware repairs and we do not open, copy or erase anything on the device. Back it up first anyway, because any device that already has a fault can fail further while it is being worked on.

You pay nothing. No fix, no fee covers the diagnostic and the handling, so the only time you pay is when the device comes back working. If a repair turns out to cost more than the device is worth, we tell you that instead of doing it.

Yes, anywhere in Dublin, Monday to Friday. Tell us where you are and we arrange a time. Outside Dublin we are not set up for collection, so the device would need to come to the shop.

Bring it in and we do it again at no cost, for 360 days from the repair, on the part and the workmanship both. That does not cover new accidental damage, which we will always be straight with you about.

Yes, including VAT, the part, the fitting and the testing. If we find something else once we are inside, we ring you before doing anything, and you can say no and pay nothing.

iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.

How it works

Three steps, no guesswork.

Tell us what is wrong

Book online in about two minutes, or walk in to Drumcondra without an appointment. Either way you get a price before anything is opened.

Takes two minutes

Free diagnostic first

We find the actual fault rather than swapping the easiest part. If the real problem is cheaper than you feared, that is what you pay.

No charge to look

Repaired and tested

Fitted, bench-tested end to end, and back in your hands with a 360-day warranty on parts and workmanship.

360-day warranty
Trusted in Dublin

Customer reviews

I had a great experience with the guys, they helped me get started with my new phone, they didn't push me to go for the most expensive items, they respected what I was looking for.

James DoranTrustpilot

Bought a phone at imend, Drumcondra, near DCU. What could have been a difficult experience for an untechical minded person like myself was made so easy by the very helpful staff member who ensured my phone was up and running smoothly with everything working well before I left the shop.

Maureen O'DwyerTrustpilot

Very good customer service very good products I recommend

Szymon MichtaTrustpilot

Hi, iMend, Drumcondra just fixed my phone ringer for free! I left this review to thank the staff member for being so kind. Excellent shop on the corner of Richmond Road and Drumcondra Road.

MargaretTrustpilot

Greate communication and very easy to deal with. Very happy with my new phone, thank you Imend, best phone shop in Dublin highly recommended..

Remi KrishTrustpilot

Excellent repair service in Dublin well recommended shop.

tom mckeonTrustpilot

All reviews

Trusted in Dublin

4,017+ five-star reviews.

1,442 on DoneDeal

1,404 on Adverts.ie

Over a decade in Drumcondra. 10,000+ repairs.

Game Console Dead Device Diagnostic, sorted.

Free diagnostic, a firm price before any work, and a 360-day warranty on every completed repair.

Book a repair 24/7 · No fix, no fee · 360-day warranty · Free diagnostic