Tell us what it is doing
Walk in during opening hours or book ahead, whichever suits. Tell us what the device is actually doing rather than what you think the fix is.
Photos, messages and files off a phone that will not turn on, assessed before anything is promised.
Includes the part, fitting, testing and the 360-day warranty. VAT included, and confirmed with you before anything is opened.
4,017+ reviews on Google, DoneDeal, Adverts.ie and Trustpilot
The Galaxy A55 came out in 2024, with a 6.6 inch Super AMOLED display. Charging is over USB-C and it unlocks with an optical fingerprint reader under the display. There is 50MP main, 12MP ultra wide and 5MP macro on the back, and it is rated IP67. Three separate lenses on a glass back, with a metal frame and a raised key island on the right edge. SM-A556B is the model sold here.
Recovery and repair are not the same job, and doing them in the wrong order can cost you both.
If you are not sure which of these you have, that is what the free diagnostic is for. It costs nothing and it is the step that stops people paying for the wrong repair.
Where Samsung supplies a service part for this component, that is what goes in. Where it does not, we fit premium aftermarket and say so. Which of the two you are getting is settled before you agree to anything, and the 360-day warranty does not change between them.
The words genuine and Samsung certified mean something specific and we only use them when they are true of the part in front of us. Anything else is described as premium aftermarket, plainly.
No additional paid work happens without your approval. If the diagnostic finds something behind the part we are replacing, we stop, explain it and confirm the cost first.
If getting here is the problem, we collect and return across Dublin from Monday to Friday. It costs the same repair price and carries the same 360-day warranty.
Walk in during opening hours or book ahead, whichever suits. Tell us what the device is actually doing rather than what you think the fix is.
Nothing is opened or ordered until we know what failed. There is no charge for this and no obligation to go ahead afterwards.
You get the exact figure before any work starts. Nothing else happens without asking you first.
It stays in the shop. The work is done on our own bench by the technicians who do it every day of the week.
We test what we replaced and everything that sits beside it, because that is where a rushed repair shows up.
Yours again, from the counter or by courier, with 360 days of cover on the part and the work.
We are replacing a part, not reading a phone. Your photos, messages and accounts are not something this job touches.
The one place it comes up is testing. A repair is not finished until it has been used, and using a locked device means a passcode. You are welcome to withhold it, and we will tell you which checks that leaves undone rather than quietly skipping them. A passcode you do give us lives on a paper docket that gets shredded, never in a database.
Back it up first if you can. A device that has taken a knock has had its storage shaken whether or not anything looks wrong, and a backup is free insurance against the day that matters.
Treat the device as no longer water resistant after any repair, including this one.
An IP rating is measured on a brand new, factory sealed device in a laboratory. It is a description of how that device left the factory, not a property it keeps. Heat, age and everyday knocks degrade the seal long before anybody opens it, which is why phones that have never been repaired still let water in.
Opening a device means cutting through adhesive. We refit with fresh adhesive, which gives you back a physical seal that keeps rain and splashes out. What we will not do is claim the original rating is restored, because there is no way for us or for any independent shop in Ireland to test that.
If the device lives near water, tell us when you book. It changes what we recommend and it is a two minute conversation rather than a surprise afterwards.
Every completed repair is covered for 360 days on the part and the workmanship. If the display we fitted fails, or the fitting was at fault, we put it right at no charge.
What it does not cover is a new accident. A phone dropped again after the repair, fresh physical damage, liquid damage, or a fault in a part we did not touch, all sit outside it. That is the same limit any honest repair warranty has.
No fix, no fee. The diagnostic is free, and if the repair does not happen you pay nothing.
Same repair price and the same 360-day warranty on all three. The only thing that changes is how the device travels.
€25, including the part, the fitting, the testing and the 360-day warranty. VAT is included. You get that figure confirmed before anything is opened, and if we cannot repair the phone you pay nothing.
Assessed first, then quoted. If the diagnostic turns up something else, or a part has to be ordered, we tell you before you commit rather than after.
Not for the data. If we cannot get it back you do not pay for the recovery.
No further than proving the recovery worked. Your data is copied, checked that it opens, and handed over. We do not browse it and we do not keep a copy.
No, and nobody honest will. What we can do is tell you the realistic odds before you commit, and stop rather than make things worse.
Nothing. No fix, no fee applies here as it does everywhere else in the shop.
Yes. We look at what we need to confirm the recovery worked and nothing else, and the device and its copy go back to you.
iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.
We are a dedicated repair bench in Dublin 3. That means we take on work authorised channels turn away, and we tell you honestly when something is not worth fixing.
Every device is tested before we quote, so you are not paying for a part that was never the problem.
Genuine or OEM-grade components chosen for your model. We tell you which is going in before we start.
Hardware-only repairs. We never read, copy or move anything on your device.
If we cannot repair it, there is nothing to pay. No diagnostic fee, no handling charge.
Excellent customer service bought my samsung A54 best price in dublin.
As I'm a lawyer, I need a reliable phone. For me, it's an office extension in my pocket. I decided to buy a Samsung S23 Ultra. I live in Drumcondra so being aware of their excellent reputation locally, I visited iMend last week. The manager and assistant could not have been more helpful. I bought the phone and it exceeds my expectations. On checking, the price was the lowest in Dublin. Anyone who needs a phone or a small electronic product will be well looked after by iMend. Great people to deal with!
Best place, best people
Excellent service and the staff were so friendly and helpful. My sons Nintendo controller broke and they went above and beyond to fix it. Would definitely go back.
This was my second time back to Imend. Great friendly guy working there and extremely helpful. Phone was repaired very quickly and its like brand new. Only too happy to recommend Imend.
Excellent phone shop in drumcondra I have been inn few times best mobile phone repair shop in Dublin.
Walk in to Drumcondra without an appointment, or book online and we will have the part ready.
Book a repair 24/7 · No fix, no fee · 360-day warranty · Free diagnostic