iMEND Premium
Original or manufacturer-grade part
The manufacturer's own panel, in the manufacturer's colour. The only tier that guarantees an exact match on the finishes nobody outside the factory reproduces.
Priced at the counterGalaxy S21 Ultra back glass replacement in Dublin
A cracked or shattered rear panel replaced, with the frame and camera surround checked before it goes back.
Your price€120Usually same day
Mon to Sat 10 to 6
Includes the part, fitting, testing and the 360-day warranty. VAT included, and confirmed with you before anything is opened.
4,017+ reviews on Google, DoneDeal, Adverts.ie and Trustpilot
The Galaxy S21 Ultra arrived in 2021, with a 6.8 inch Dynamic AMOLED 2X display and the Exynos 2100 chip. Charging is over USB-C and it unlocks with an ultrasonic fingerprint reader under the display. It is rated IP68. A very large curved screen and a big camera housing that wraps around the corner into the frame. The first Ultra to support the S Pen, though it has no slot for it. The one sold in Ireland is SM-G998B.
360-day warranty
Most phone repairs in 15 to 45 minutes
No fix, no fee
Data-safe repairs
What this fixes
Why people book a back glass replacement.
- Cracked or shattered rear panelThe phone works, the back is broken. Mostly cosmetic at first, and it does not stay that way.
- Glass lifting or pieces coming awayOnce the panel is loose it stops sealing, and it starts cutting fingers. Worth doing before it spreads.
- Cracked camera surroundThe raised glass over the lenses is separate from the panel on most models. Breaking it puts fragments right in front of the camera.
- Cracks that spread every time the phone warms upGlass under tension. It will keep going, slowly, and it does not repair itself.
- Pieces missing around the camera housingThe most common place for the back to fail, because the camera stands proud and lands first.
- The back is cracked and the phone will not sit flatCheck the battery. A swelling cell pushes from inside and it is a different and more urgent job.
Before you spend anything
Is it definitely just the back glass?
The back is the one repair where doing nothing is a reasonable choice for a while, so it is worth being straight about when it is not.
IfThe back is cracked but nothing is lifting
There is no urgency. Put a case on it and book when it suits. It is worth knowing the phone is no longer sealed against water.
IfYou are selling or trading the phone soon
Worth doing. A cracked back takes more off a trade-in valuation than the repair costs on most models.
IfThe glass is cracked and flat and nothing else has changed
No urgency. It does not spread the way a front screen does, and it can wait until it suits you.
IfWireless charging stopped at the same time
Say so when you book, because the coil may need replacing along with the glass and that changes the price.
IfThe frame is bent as well as the back cracked
Bring it in before anything is ordered. A new back does not sit right on a bent frame and we would rather tell you that first.
If you are not sure which of these you have, that is what the free diagnostic is for. It costs nothing and it is the step that stops people paying for the wrong repair.
What parts do we fit?
Two tiers, and you choose knowing which is which: a genuine Samsung service part where one is made for this component, or premium aftermarket where none is. The warranty is 360 days on either.
The words genuine and Samsung certified mean something specific and we only use them when they are true of the part in front of us. Anything else is described as premium aftermarket, plainly.
- The back glass is the way into a Galaxy for most internal repairs, so it comes off routinely. It is replaced with fresh adhesive and reseated rather than reused.
What the €120 includes
- A replacement rear panel fitted and sealed
- The camera surround checked and replaced where it is part of the panel
- Wireless charging tested after fitting
- 360-day warranty on the part and the workmanship
You will not find work on the bill you did not agree to. If something else shows up while the phone is open, we stop and ask rather than deciding for you.
If getting here is the problem, we collect and return across Dublin from Monday to Friday. It costs the same repair price and carries the same 360-day warranty.
Choose the part
Two tiers, named before you agree.
Back glass is cosmetic and structural at once, so the tier question is really about colour match and how the adhesive behaves.
Value Edition
Premium aftermarket, tested to the same standard
Made to the original specification. On most colours it is indistinguishable; on a handful of finishes it is very slightly off and we will tell you which yours is before you decide.
Priced at the counterThe €120 on this page is our standard quote for this repair. Which tier suits your device is a conversation at the counter, and the price for each is on the table before you decide. The 360-day warranty is the same on both, because we would not offer a tier we did not think would last.
Ask about the wireless charging coil at the same time. It sits under this glass, it can be damaged in the same impact, and it is cheaper to sort while the phone is already open.
How we do it
From the counter to back in your hand.
Tell us what it is doing
Two minutes online, or straight in the door at 4 Richmond Road. The more you can say about when it started, the faster we get to the cause.
Free diagnostic
Before a part is ordered we establish what has really gone wrong. It is free, and it is the reason people do not leave here having paid for the wrong thing.
You approve the price
The price is confirmed to you before anything begins, and it does not move afterwards unless you agree to something else.
The repair is carried out
It stays in the shop. The work is done on our own bench by the technicians who do it every day of the week.
Bench testing
The repaired function and the things around it are checked before we call you.
Back in your hands
Collected from Drumcondra, or returned to your door if we picked it up. Covered for 360 days.
Before it goes back
What we test every time.
A repair is not finished when the part is fitted. It is finished when the things around it have been checked.
Seal and fit
Edges checked all the way round. A back that is proud at one corner will lift again.
Wireless charging
Confirmed with a pad after the repair, because the coil sits directly under the part we replaced.
Camera and flash through the new glass
Photographed against a plain surface to check for haze, which is how a badly seated lens shows up.
Seal around the edge
Refitted with fresh adhesive so rain and splashes stay out, which is the honest limit of what a resealed phone can promise.
Will my data be safe?
This is hardware work. We do not need to go into your photos, messages or accounts to do it, and we do not.
We do need to switch the device on and use it to test the repair, so we may ask for your passcode. If you would rather not hand it over, tell us and we will show you what we cannot verify without it. Any passcode you give us goes on the paper docket and the docket gets shredded. It is never stored in our system.
Back the device up before any repair. Not because we expect to lose anything, but because a device that has already been dropped is one whose storage has already been shaken, and a backup costs nothing.
Is it still water resistant afterwards?
After any repair, ours included, work on the assumption that the device is no longer water resistant.
The rating on the box was measured once, on a sealed unit, in controlled conditions. It was never a promise about the device three years later. Adhesive hardens, seals compress and a single drop can break the seal without leaving a mark you would notice.
We reseal with fresh adhesive and it does a real job: rain, splashes and a wet counter are all fine. A submerged phone is not, and we would rather say that plainly than let you find out.
If yours goes near water regularly, say so at the counter and we will tell you what the adhesive covers and what it does not.
The 360-day warranty
Every completed repair is covered for 360 days on the part and the workmanship. If the display we fitted fails, or the fitting was at fault, we put it right at no charge.
What it does not cover is a new accident. A phone dropped again after the repair, fresh physical damage, liquid damage, or a fault in a part we did not touch, all sit outside it. That is the same limit any honest repair warranty has.
No fix, no fee. The diagnostic is free, and if the repair does not happen you pay nothing.
Three ways to get it to us
- Walk in to Drumcondra4 Richmond Road, Dublin 3. No appointment. Mon to Sat 10:00 to 18:00, closed Sunday. Most phone screens and batteries done in 15 to 45 minutes while you wait.
- We collect and returnDoor to door across Dublin, Monday to Friday, usually 2 to 4 working days. The repair takes the same time; the courier is the difference.
- Send it in yourselfPost it to the shop with a tracked, insured service and a note with your number. We cannot cover a parcel in transit, and that is the honest trade-off for the route existing.
Same repair price and the same 360-day warranty on all three. The only thing that changes is how the device travels.
More for this model
Other Galaxy S21 Ultra repairs.
Another model
Back glass replacement for other Samsung models.
Asked all the time
Galaxy S21 Ultra screen questions.
€120, including the part, the fitting, the testing and the 360-day warranty. VAT is included. You get that figure confirmed before anything is opened, and if we cannot repair the phone you pay nothing.
Usually same day. If the diagnostic turns up something else, or a part has to be ordered, we tell you before you commit rather than after.
No, and treat it as no longer water resistant from the moment the glass broke, not from the moment we open it. We refit with fresh adhesive, which restores a physical seal, but nobody outside a laboratory can restore an IP68 rating and we will not claim to.
It should, and we test it before you get the phone back. The charging coil sits directly under the rear panel, so it is one of the things a rear glass repair can disturb.
Not while it is flat and holding together. It becomes urgent when the glass starts lifting, because loose glass cuts fingers and lets dust and moisture inside.
You can, and it hides the cracks rather than fixing anything. Glass that is already lifting will keep lifting under a skin.
Treat it as no longer water resistant from the moment it broke rather than from the moment we open it. Fresh adhesive keeps rain and splashes out; nobody outside a laboratory restores an IP rating.
iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.
Why bring it here
An independent workshop, not a kiosk.
We are a dedicated repair bench in Dublin 3. That means we take on work authorised channels turn away, and we tell you honestly when something is not worth fixing.
Diagnosed, not guessed
Every device is tested before we quote, so you are not paying for a part that was never the problem.
Parts that last
Genuine or OEM-grade components chosen for your model. We tell you which is going in before we start.
Your data stays yours
Hardware-only repairs. We never read, copy or move anything on your device.
No fix, no fee
If we cannot repair it, there is nothing to pay. No diagnostic fee, no handling charge.
Trusted in Dublin
Customer reviews
Excellent customer service bought my samsung A54 best price in dublin.
As I'm a lawyer, I need a reliable phone. For me, it's an office extension in my pocket. I decided to buy a Samsung S23 Ultra. I live in Drumcondra so being aware of their excellent reputation locally, I visited iMend last week. The manager and assistant could not have been more helpful. I bought the phone and it exceeds my expectations. On checking, the price was the lowest in Dublin. Anyone who needs a phone or a small electronic product will be well looked after by iMend. Great people to deal with!
Very good customer service very good products I recommend
Excellent service pleasure to deal with this is my 3rd time purchasing a phone from them.
Excellent staff helpful solved my phone problem just in few minutes at iMend drumcondra branch. Very professional phone repair shop in Dublin 3 highly skilled and experienced repair well recommended mobile phone shop
Excellent repair service in Dublin well recommended shop.
Trusted in Dublin
4,017+ five-star reviews.
Over a decade in Drumcondra. 10,000+ repairs.
Get your Galaxy S21 Ultra screen fixed today.
Walk in to Drumcondra without an appointment, or book online and we will have the part ready.
Book a repair 24/7 · No fix, no fee · 360-day warranty · Free diagnostic