Tell us what it is doing
Two minutes online, or straight in the door at 4 Richmond Road. The more you can say about when it started, the faster we get to the cause.
Photos, messages and files off a phone that will not turn on, assessed before anything is promised.
Includes the part, fitting, testing and the 360-day warranty. VAT included, and confirmed with you before anything is opened.
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The Galaxy S22 Ultra arrived in 2022, with a 6.8 inch Dynamic AMOLED 2X display and the Exynos 2200 chip. Charging is over USB-C and it unlocks with an ultrasonic fingerprint reader under the display. There is an armour aluminium frame, and it is rated IP68. The first Ultra with a Note-style boxy shape and a built-in S Pen slot. Curved edges and four cameras with no housing around them. The one sold in Ireland is SM-S908B.
Recovery and repair are not the same job, and doing them in the wrong order can cost you both.
If you are not sure which of these you have, that is what the free diagnostic is for. It costs nothing and it is the step that stops people paying for the wrong repair.
Two tiers, and you choose knowing which is which: a genuine Samsung service part where one is made for this component, or premium aftermarket where none is. The warranty is 360 days on either.
We will not describe a part as genuine, original or Samsung certified unless that is what is going into your phone. If the honest answer is premium aftermarket, that is what we say at the counter.
Nothing extra gets done and charged for without you saying yes to it. Where the diagnostic turns up a second fault, the work stops there and you hear the price before it goes any further.
A collection and return across Dublin can be added when you book. The repair price and the warranty are the same either way.
Two minutes online, or straight in the door at 4 Richmond Road. The more you can say about when it started, the faster we get to the cause.
We confirm what has actually failed before anything is ordered or opened. It costs nothing and it is the step that stops people paying for the wrong repair.
The price is confirmed to you before anything begins, and it does not move afterwards unless you agree to something else.
Carried out here in Drumcondra rather than sent away, by people who do this repair daily.
The repaired function and the things around it are checked before we call you.
Yours again, from the counter or by courier, with 360 days of cover on the part and the work.
This is hardware work. We do not need to go into your photos, messages or accounts to do it, and we do not.
We do need to switch the device on and use it to test the repair, so we may ask for your passcode. If you would rather not hand it over, tell us and we will show you what we cannot verify without it. Any passcode you give us goes on the paper docket and the docket gets shredded. It is never stored in our system.
Back the device up before any repair. Not because we expect to lose anything, but because a device that has already been dropped is one whose storage has already been shaken, and a backup costs nothing.
Treat the phone as no longer water resistant after any repair, including ours.
Apple's IP68 rating is measured on a brand new, factory sealed phone under controlled laboratory conditions. It is not a permanent property of the device. The seal degrades with age, heat and everyday knocks long before anybody opens it.
Opening a phone means cutting through that seal. We refit the display with fresh adhesive, which restores a physical seal and keeps ordinary splashes and rain out. What we will not do is tell you it is back to IP68, because we have no way to test that and neither does any independent shop in Ireland.
If your phone lives near water, say so when you book and we will talk you through what the adhesive does and does not cover.
Every completed repair is covered for 360 days on the part and the workmanship. If the display we fitted fails, or the fitting was at fault, we put it right at no charge.
What it does not cover is a new accident. A phone dropped again after the repair, fresh physical damage, liquid damage, or a fault in a part we did not touch, all sit outside it. That is the same limit any honest repair warranty has.
No fix, no fee. The diagnostic is free, and if the repair does not happen you pay nothing.
Same repair price and the same 360-day warranty on all three. The only thing that changes is how the device travels.
€25, including the part, the fitting, the testing and the 360-day warranty. VAT is included. You get that figure confirmed before anything is opened, and if we cannot repair the phone you pay nothing.
Assessed first, then quoted. If the diagnostic turns up something else, or a part has to be ordered, we tell you before you commit rather than after.
No, and anybody who says otherwise is guessing. If the storage itself is damaged the answer can be no. We assess first, tell you honestly what the odds are, and you decide before spending anything.
Not for the data. If we cannot get it back you do not pay for the recovery.
No further than proving the recovery worked. Your data is copied, checked that it opens, and handed over. We do not browse it and we do not keep a copy.
Usually, yes, and where the phone is repairable that is what we recommend. A working phone hands over its data easily. Recovery from a dead one is specialist work and it costs more.
No, and nobody honest will. What we can do is tell you the realistic odds before you commit, and stop rather than make things worse.
iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.
We are a dedicated repair bench in Dublin 3. That means we take on work authorised channels turn away, and we tell you honestly when something is not worth fixing.
Every device is tested before we quote, so you are not paying for a part that was never the problem.
Genuine or OEM-grade components chosen for your model. We tell you which is going in before we start.
Hardware-only repairs. We never read, copy or move anything on your device.
If we cannot repair it, there is nothing to pay. No diagnostic fee, no handling charge.
Excellent customer service bought my samsung A54 best price in dublin.
As I'm a lawyer, I need a reliable phone. For me, it's an office extension in my pocket. I decided to buy a Samsung S23 Ultra. I live in Drumcondra so being aware of their excellent reputation locally, I visited iMend last week. The manager and assistant could not have been more helpful. I bought the phone and it exceeds my expectations. On checking, the price was the lowest in Dublin. Anyone who needs a phone or a small electronic product will be well looked after by iMend. Great people to deal with!
I had a great experience with the guys, they helped me get started with my new phone, they didn't push me to go for the most expensive items, they respected what I was looking for.
The staff are very good and helpful at imend phone repair shop in Drumcondra.
Help me moving my phone data great customers services at imend phone repair shop drumconda branch.
This was my second time back to Imend. Great friendly guy working there and extremely helpful. Phone was repaired very quickly and its like brand new. Only too happy to recommend Imend.
Walk in to Drumcondra without an appointment, or book online and we will have the part ready.
Book a repair 24/7 · No fix, no fee · 360-day warranty · Free diagnostic