iMEND Premium
Original or manufacturer-grade part
The manufacturer's own panel, in the manufacturer's colour. The only tier that guarantees an exact match on the finishes nobody outside the factory reproduces.
Priced at the counterGalaxy S23 back glass replacement in Dublin
A cracked or shattered rear panel replaced, with the frame and camera surround checked before it goes back.
Your price€120Usually same day
Mon to Sat 10 to 6
Includes the part, fitting, testing and the 360-day warranty. VAT included, and confirmed with you before anything is opened.
4,017+ reviews on Google, DoneDeal, Adverts.ie and Trustpilot
The Galaxy S23 arrived in 2023, with a Dynamic AMOLED 2X display. It charges over USB-C and it unlocks with an ultrasonic fingerprint reader under the display. It is rated IP68. Flat 6.1 inch screen, three rear cameras. Ireland gets the SM-S911B.
360-day warranty
Most phone repairs in 15 to 45 minutes
No fix, no fee
Data-safe repairs
What this fixes
Why people book a back glass replacement.
- Glass lifting or pieces coming awayOnce the panel is loose it stops sealing, and it starts cutting fingers. Worth doing before it spreads.
- Wireless charging gone since the breakSometimes the coil underneath is disturbed. Worth mentioning when you book, because it changes what we check.
- Pieces missing around the camera housingThe most common place for the back to fail, because the camera stands proud and lands first.
- Wireless charging has stopped workingThe coil sits under the back glass and can take damage in the same impact that broke it.
- The back is cracked and the phone will not sit flatCheck the battery. A swelling cell pushes from inside and it is a different and more urgent job.
- A cracked camera lens as well as the backTwo separate parts. The lens usually matters more, because it shows up in every photograph.
Before you spend anything
Is it definitely just the back glass?
The back is the one repair where doing nothing is a reasonable choice for a while, so it is worth being straight about when it is not.
IfThe back is cracked but nothing is lifting
There is no urgency. Put a case on it and book when it suits. It is worth knowing the phone is no longer sealed against water.
IfThe camera glass is broken rather than the panel
That is usually a separate and cheaper part, so ask us before booking a full rear glass replacement.
IfThe glass is cracked and flat and nothing else has changed
No urgency. It does not spread the way a front screen does, and it can wait until it suits you.
IfGlass is lifting or coming away in pieces
Do it now. Loose glass cuts, and a back that has started shedding is a longer job than one that has not.
IfWireless charging stopped at the same time
Say so when you book, because the coil may need replacing along with the glass and that changes the price.
If you are not sure which of these you have, that is what the free diagnostic is for. It costs nothing and it is the step that stops people paying for the wrong repair.
What parts do we fit?
Two tiers, and you choose knowing which is which: a genuine Samsung service part where one is made for this component, or premium aftermarket where none is. The warranty is 360 days on either.
We will not describe a part as genuine, original or Samsung certified unless that is what is going into your phone. If the honest answer is premium aftermarket, that is what we say at the counter.
- The back glass is the way into a Galaxy for most internal repairs, so it comes off routinely. It is replaced with fresh adhesive and reseated rather than reused.
What the €120 includes
- A replacement rear panel fitted and sealed
- The camera surround checked and replaced where it is part of the panel
- Wireless charging tested after fitting
- 360-day warranty on the part and the workmanship
No additional paid work happens without your approval. If the diagnostic finds something behind the part we are replacing, we stop, explain it and confirm the cost first.
A collection and return across Dublin can be added when you book. The repair price and the warranty are the same either way.
Choose the part
Two tiers, named before you agree.
Back glass is cosmetic and structural at once, so the tier question is really about colour match and how the adhesive behaves.
Value Edition
Premium aftermarket, tested to the same standard
Made to the original specification. On most colours it is indistinguishable; on a handful of finishes it is very slightly off and we will tell you which yours is before you decide.
Priced at the counterThe €120 on this page is our standard quote for this repair. Which tier suits your device is a conversation at the counter, and the price for each is on the table before you decide. The 360-day warranty is the same on both, because we would not offer a tier we did not think would last.
Ask about the wireless charging coil at the same time. It sits under this glass, it can be damaged in the same impact, and it is cheaper to sort while the phone is already open.
How we do it
From the counter to back in your hand.
Tell us what it is doing
Walk in during opening hours or book ahead, whichever suits. Tell us what the device is actually doing rather than what you think the fix is.
Free diagnostic
We confirm what has actually failed before anything is ordered or opened. It costs nothing and it is the step that stops people paying for the wrong repair.
You approve the price
The price is confirmed to you before anything begins, and it does not move afterwards unless you agree to something else.
The repair is carried out
It stays in the shop. The work is done on our own bench by the technicians who do it every day of the week.
Bench testing
We test what we replaced and everything that sits beside it, because that is where a rushed repair shows up.
Back in your hands
Yours again, from the counter or by courier, with 360 days of cover on the part and the work.
Before it goes back
What we test every time.
A repair is not finished when the part is fitted. It is finished when the things around it have been checked.
Wireless charging
On a pad, because the coil sits directly under the panel that has just been replaced.
Rear cameras
Every lens, checked for fragments and for focus, since the camera glass sits in the same assembly on most models.
Seal and fit
Edges checked all the way round. A back that is proud at one corner will lift again.
Camera and flash through the new glass
Photographed against a plain surface to check for haze, which is how a badly seated lens shows up.
Is anything on the device at risk?
This is hardware work. We do not need to go into your photos, messages or accounts to do it, and we do not.
We do need to switch the device on and use it to test the repair, so we may ask for your passcode. If you would rather not hand it over, tell us and we will show you what we cannot verify without it. Any passcode you give us goes on the paper docket and the docket gets shredded. It is never stored in our system.
Back the device up before any repair. Not because we expect to lose anything, but because a device that has already been dropped is one whose storage has already been shaken, and a backup costs nothing.
Is it still water resistant afterwards?
Treat the device as no longer water resistant after any repair, including this one.
An IP rating is measured on a brand new, factory sealed device in a laboratory. It is a description of how that device left the factory, not a property it keeps. Heat, age and everyday knocks degrade the seal long before anybody opens it, which is why phones that have never been repaired still let water in.
Opening a device means cutting through adhesive. We refit with fresh adhesive, which gives you back a physical seal that keeps rain and splashes out. What we will not do is claim the original rating is restored, because there is no way for us or for any independent shop in Ireland to test that.
If the device lives near water, tell us when you book. It changes what we recommend and it is a two minute conversation rather than a surprise afterwards.
The 360-day warranty
Every completed repair is covered for 360 days on the part and the workmanship. If the display we fitted fails, or the fitting was at fault, we put it right at no charge.
What it does not cover is a new accident. A phone dropped again after the repair, fresh physical damage, liquid damage, or a fault in a part we did not touch, all sit outside it. That is the same limit any honest repair warranty has.
No fix, no fee. The diagnostic is free, and if the repair does not happen you pay nothing.
Three ways to get it to us
- Walk in to Drumcondra4 Richmond Road, Dublin 3. No appointment. Mon to Sat 10:00 to 18:00, closed Sunday. Most phone screens and batteries done in 15 to 45 minutes while you wait.
- We collect and returnDoor to door across Dublin, Monday to Friday, usually 2 to 4 working days. The repair takes the same time; the courier is the difference.
- Send it in yourselfPost it to the shop with a tracked, insured service and a note with your number. We cannot cover a parcel in transit, and that is the honest trade-off for the route existing.
Same repair price and the same 360-day warranty on all three. The only thing that changes is how the device travels.
More for this model
Other Galaxy S23 repairs.
Another model
Back glass replacement for other Samsung models.
Asked all the time
Galaxy S23 screen questions.
€120, including the part, the fitting, the testing and the 360-day warranty. VAT is included. You get that figure confirmed before anything is opened, and if we cannot repair the phone you pay nothing.
Usually same day. If the diagnostic turns up something else, or a part has to be ordered, we tell you before you commit rather than after.
It depends on the phone and on you. It is cosmetic while the glass stays put, so there is no urgency if nothing is lifting. Two things change that: loose pieces spread and cut, and a cracked back takes more off a trade-in valuation than the repair usually costs.
No, and treat it as no longer water resistant from the moment the glass broke, not from the moment we open it. We refit with fresh adhesive, which restores a physical seal, but nobody outside a laboratory can restore an IP68 rating and we will not claim to.
Not while it is flat and holding together. It becomes urgent when the glass starts lifting, because loose glass cuts fingers and lets dust and moisture inside.
On most models yes, and we tell you before we start if your colour is one where it will not. Some finishes are made in a way nobody outside the factory reproduces exactly.
Treat it as no longer water resistant from the moment it broke rather than from the moment we open it. Fresh adhesive keeps rain and splashes out; nobody outside a laboratory restores an IP rating.
iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.
Why bring it here
An independent workshop, not a kiosk.
We are a dedicated repair bench in Dublin 3. That means we take on work authorised channels turn away, and we tell you honestly when something is not worth fixing.
Diagnosed, not guessed
Every device is tested before we quote, so you are not paying for a part that was never the problem.
Parts that last
Genuine or OEM-grade components chosen for your model. We tell you which is going in before we start.
Your data stays yours
Hardware-only repairs. We never read, copy or move anything on your device.
No fix, no fee
If we cannot repair it, there is nothing to pay. No diagnostic fee, no handling charge.
Trusted in Dublin
Customer reviews
Excellent customer service bought my samsung A54 best price in dublin.
As I'm a lawyer, I need a reliable phone. For me, it's an office extension in my pocket. I decided to buy a Samsung S23 Ultra. I live in Drumcondra so being aware of their excellent reputation locally, I visited iMend last week. The manager and assistant could not have been more helpful. I bought the phone and it exceeds my expectations. On checking, the price was the lowest in Dublin. Anyone who needs a phone or a small electronic product will be well looked after by iMend. Great people to deal with!
Very good customer service very good products I recommend
Excellent service, really clear explanation and itemised breakdown of the costs. Friendly and helpful staff. Highly recommend.
Excellent customer service regular customer Will highly recommend this Imend mobile phone shop Drumcondra branch.
The assistant came out to my car and advised on the best position of a mobile holder. Very pleasant and helpful.
Trusted in Dublin
4,017+ five-star reviews.
Over a decade in Drumcondra. 10,000+ repairs.
Get your Galaxy S23 screen fixed today.
Walk in to Drumcondra without an appointment, or book online and we will have the part ready.
Book a repair 24/7 · No fix, no fee · 360-day warranty · Free diagnostic