Tell us what it is doing
Walk in during opening hours or book ahead, whichever suits. Tell us what the device is actually doing rather than what you think the fix is.
Galaxy S23 Ultra data recovery in Dublin
Photos, messages and files off a phone that will not turn on, assessed before anything is promised.
Your price€25Assessed first, then quoted
Mon to Sat 10 to 6
Includes the part, fitting, testing and the 360-day warranty. VAT included, and confirmed with you before anything is opened.
4,017+ reviews on Google, DoneDeal, Adverts.ie and Trustpilot
The Galaxy S23 Ultra arrived in 2023, with a Dynamic AMOLED 2X display. It charges over USB-C and it unlocks with an ultrasonic fingerprint reader under the display. It is rated IP68. Four rear cameras and the S Pen, with a curved display. Ireland gets the SM-S918B.
360-day warranty
Most phone repairs in 15 to 45 minutes
No fix, no fee
Data-safe repairs
What this fixes
Why people book a data recovery.
- It will not turn on and the photos are not backed upThe most common reason people come in for this, and it is often recoverable.
- It was dropped and the screen is blackIf the storage is intact the data usually is too, even when the phone is beyond repair.
- It is stuck restartingOften software, and often the best case for recovery.
- The device will not power on and the photos are not backed upThe most common reason people come in for this, and it is often recoverable.
- It boots to a logo and no furtherSometimes the storage and sometimes software. The two have very different odds.
- It went in waterTime matters here more than anywhere. The sooner it is opened and cleaned the more survives.
Before you spend anything
Is it definitely the storage?
Recovery and repair are not the same job, and doing them in the wrong order can cost you both.
IfThe phone is repairable
Repair it first. A working phone gives up its data far more easily and cheaply than a dead one.
IfIt got wet
Bring it in now and do not charge it. Every day of corrosion reduces what can be recovered.
IfYou have a cloud backup
Check what is already backed up before paying for anything. Sometimes the answer is that it is all there already, and we would rather tell you that.
IfThe storage chip itself is damaged
Be prepared for the answer to be no. We will say so plainly rather than charging you to find out slowly.
IfThe account password is not known
Say so before we start. There are limits to what anybody can do with a device nobody can sign into, and it is better to know that up front.
If you are not sure which of these you have, that is what the free diagnostic is for. It costs nothing and it is the step that stops people paying for the wrong repair.
What parts do we fit?
Two tiers, and you choose knowing which is which: a genuine Samsung service part where one is made for this component, or premium aftermarket where none is. The warranty is 360 days on either.
Nobody here will call a part original when it is not. If what fits your phone is premium aftermarket, you hear that word at the counter rather than reading it on a docket afterwards.
What the €25 includes
- An assessment of what is recoverable before you commit
- Recovery attempted to a drive or a device you provide
- A clear answer when something cannot be recovered
- Nothing charged for data we cannot get back
No additional paid work happens without your approval. If the diagnostic finds something behind the part we are replacing, we stop, explain it and confirm the cost first.
Dublin collection and return is available on weekdays if you cannot make it in. Nothing about the price or the cover changes because the courier brought it.
How we do it
From the counter to back in your hand.
Free diagnostic
We confirm what has actually failed before anything is ordered or opened. It costs nothing and it is the step that stops people paying for the wrong repair.
You approve the price
You hear the number first. If it is not worth it to you, that is a perfectly good answer and it costs you nothing.
The repair is carried out
Done at our Drumcondra bench by the technicians who do this every day.
Bench testing
The repaired function and the things around it are checked before we call you.
Back in your hands
Yours again, from the counter or by courier, with 360 days of cover on the part and the work.
Is anything on the device at risk?
Nothing about this repair requires reading what is on the device, and nobody here does.
Testing is a different matter. To prove a repair works we have to turn the device on and use it, which sometimes means asking for your passcode. Say no if you prefer and we will show you exactly which checks we cannot complete without it. Where you do give it, it is written on the paper docket and the docket is shredded. There is deliberately no field for a passcode in our system.
Take a backup before you come in. It is free, it takes two minutes on a device that still works, and it is the one thing nobody regrets having done.
Is it still water resistant afterwards?
Treat the phone as no longer water resistant after any repair, including ours.
Apple's IP68 rating is measured on a brand new, factory sealed phone under controlled laboratory conditions. It is not a permanent property of the device. The seal degrades with age, heat and everyday knocks long before anybody opens it.
Opening a phone means cutting through that seal. We refit the display with fresh adhesive, which restores a physical seal and keeps ordinary splashes and rain out. What we will not do is tell you it is back to IP68, because we have no way to test that and neither does any independent shop in Ireland.
If your phone lives near water, say so when you book and we will talk you through what the adhesive does and does not cover.
The 360-day warranty
Every completed repair is covered for 360 days on the part and the workmanship. If the display we fitted fails, or the fitting was at fault, we put it right at no charge.
What it does not cover is a new accident. A phone dropped again after the repair, fresh physical damage, liquid damage, or a fault in a part we did not touch, all sit outside it. That is the same limit any honest repair warranty has.
No fix, no fee. The diagnostic is free, and if the repair does not happen you pay nothing.
Three ways to get it to us
- Walk in to Drumcondra4 Richmond Road, Dublin 3. No appointment. Mon to Sat 10:00 to 18:00, closed Sunday. Most phone screens and batteries done in 15 to 45 minutes while you wait.
- We collect and returnDoor to door across Dublin, Monday to Friday, usually 2 to 4 working days. The repair takes the same time; the courier is the difference.
- Send it in yourselfPost it to the shop with a tracked, insured service and a note with your number. We cannot cover a parcel in transit, and that is the honest trade-off for the route existing.
Same repair price and the same 360-day warranty on all three. The only thing that changes is how the device travels.
More for this model
Other Galaxy S23 Ultra repairs.
Another model
Data recovery for other Samsung models.
Asked all the time
Galaxy S23 Ultra screen questions.
€25, including the part, the fitting, the testing and the 360-day warranty. VAT is included. You get that figure confirmed before anything is opened, and if we cannot repair the phone you pay nothing.
Assessed first, then quoted. If the diagnostic turns up something else, or a part has to be ordered, we tell you before you commit rather than after.
No, and anybody who says otherwise is guessing. If the storage itself is damaged the answer can be no. We assess first, tell you honestly what the odds are, and you decide before spending anything.
Usually, yes, and where the phone is repairable that is what we recommend. A working phone hands over its data easily. Recovery from a dead one is specialist work and it costs more.
No, and nobody honest will. What we can do is tell you the realistic odds before you commit, and stop rather than make things worse.
Nothing. No fix, no fee applies here as it does everywhere else in the shop.
Yes. We look at what we need to confirm the recovery worked and nothing else, and the device and its copy go back to you.
iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.
Why bring it here
An independent workshop, not a kiosk.
We are a dedicated repair bench in Dublin 3. That means we take on work authorised channels turn away, and we tell you honestly when something is not worth fixing.
Diagnosed, not guessed
Every device is tested before we quote, so you are not paying for a part that was never the problem.
Parts that last
Genuine or OEM-grade components chosen for your model. We tell you which is going in before we start.
Your data stays yours
Hardware-only repairs. We never read, copy or move anything on your device.
No fix, no fee
If we cannot repair it, there is nothing to pay. No diagnostic fee, no handling charge.
Trusted in Dublin
Customer reviews
As I'm a lawyer, I need a reliable phone. For me, it's an office extension in my pocket. I decided to buy a Samsung S23 Ultra. I live in Drumcondra so being aware of their excellent reputation locally, I visited iMend last week. The manager and assistant could not have been more helpful. I bought the phone and it exceeds my expectations. On checking, the price was the lowest in Dublin. Anyone who needs a phone or a small electronic product will be well looked after by iMend. Great people to deal with!
Excellent customer service bought my samsung A54 best price in dublin.
Highly recommend! Great service
Went in to get my phone fixed last week, great service, friendly staff
Hi, iMend, Drumcondra just fixed my phone ringer for free! I left this review to thank the staff member for being so kind. Excellent shop on the corner of Richmond Road and Drumcondra Road.
Greate communication and very easy to deal with. Very happy with my new phone, thank you Imend, best phone shop in Dublin highly recommended..
Trusted in Dublin
4,017+ five-star reviews.
Over a decade in Drumcondra. 10,000+ repairs.
Get your Galaxy S23 Ultra screen fixed today.
Walk in to Drumcondra without an appointment, or book online and we will have the part ready.
Book a repair 24/7 · No fix, no fee · 360-day warranty · Free diagnostic