Tell us what it is doing
Book online in about two minutes, or walk in without an appointment. Describe the symptom rather than the repair, it is more useful to us.
iPad (10th gen) free diagnostic in Dublin
More than one symptom, or a fault that comes and goes, worked out properly before anybody quotes you for a part.
Your price€25Usually while you wait
Mon to Sat 10 to 6
Includes the part, fitting, testing and the 360-day warranty. VAT included, and confirmed with you before anything is opened.
4,017+ reviews on Google, DoneDeal, Adverts.ie and Trustpilot
The iPad (10th gen) came out in 2022, with a 10.9 inch Liquid Retina LCD display and the A14 Bionic chip. It charges over USB-C and it unlocks with Touch ID in the top button. There is an aluminium frame. The first standard iPad with flat sides, USB-C and the front camera on the long edge. No home button. Ireland gets the A2696.
360-day warranty
Most phone repairs in 15 to 45 minutes
No fix, no fee
Data-safe repairs
What this fixes
The faults a free diagnostic puts right.
- Several things wrong at onceOften one cause with several symptoms, which is exactly what a diagnostic is for.
- It comes and goesThe hardest kind to quote blind, and the one most likely to get the wrong part fitted.
- It got worse after a repair somewhere elseWorth looking at properly rather than repeating the same repair.
- It works, then it does not, with no patternAn intermittent fault is the hardest thing to price without looking, which is exactly what this is for.
- Somebody else has already tried to fix itWorth starting from scratch. A device opened in a hurry often has more wrong with it than it arrived with.
- You want to know whether it is worth repairing at allA fair question and a common one. We will tell you when the answer is no.
Before you spend anything
Is it definitely a hardware fault?
A diagnostic is not a repair, it is the step that stops you paying for the wrong one.
IfIt went in water at any point
Book the liquid damage assessment instead. It is a different process and looks for different things.
IfIt is a work phone and downtime matters
Tell us when you book. We look at those first and tell you early if it is going to take longer than a day.
IfYou already know exactly what is wrong
Then book the repair rather than the diagnostic. There is no reason to pay for a step you do not need, and the repair price already includes the checking.
IfIt is under manufacturer warranty
Go to them first and we will tell you so. A defect inside warranty should not cost you anything anywhere.
IfYou want a written quote for insurance
Say so at the counter and we will do it that way from the start.
If you are not sure which of these you have, that is what the free diagnostic is for. It costs nothing and it is the step that stops people paying for the wrong repair.
What parts do we fit?
Two tiers, and you choose knowing which is which: a genuine Apple service part where one is made for this component, or premium aftermarket where none is. The warranty is 360 days on either.
Nobody here will call a part original when it is not. If what fits your tablet is premium aftermarket, you hear that word at the counter rather than reading it on a docket afterwards.
What the €25 includes
- A full inspection on the bench, free
- A written answer on what has failed
- A price before any work happens
- No fee if we cannot fix it
You will not find work on the bill you did not agree to. If something else shows up while the tablet is open, we stop and ask rather than deciding for you.
Dublin collection and return is available on weekdays if you cannot make it in. Nothing about the price or the cover changes because the courier brought it.
How we do it
From the counter to back in your hand.
Free diagnostic
Nothing is opened or ordered until we know what failed. There is no charge for this and no obligation to go ahead afterwards.
You approve the price
You get the exact figure before any work starts. Nothing else happens without asking you first.
The repair is carried out
It stays in the shop. The work is done on our own bench by the technicians who do it every day of the week.
Bench testing
We test what we replaced and everything that sits beside it, because that is where a rushed repair shows up.
Back in your hands
Yours again, from the counter or by courier, with 360 days of cover on the part and the work.
Before it goes back
What we test every time.
A repair is not finished when the part is fitted. It is finished when the things around it have been checked.
Power, charge and battery health
The three things that explain most faults before anything is opened.
Display, touch and every sensor
End to end, because a fault in one often points at something else entirely.
Cameras, speakers and microphones
All of them, so nothing turns up as a surprise a week later.
Ports and buttons
Including the ones you did not mention, since damage rarely lands in only one place.
Is anything on the device at risk?
We are replacing a part, not reading a phone. Your photos, messages and accounts are not something this job touches.
The one place it comes up is testing. A repair is not finished until it has been used, and using a locked device means a passcode. You are welcome to withhold it, and we will tell you which checks that leaves undone rather than quietly skipping them. A passcode you do give us lives on a paper docket that gets shredded, never in a database.
Back it up first if you can. A device that has taken a knock has had its storage shaken whether or not anything looks wrong, and a backup is free insurance against the day that matters.
What about the water resistance?
Treat the phone as no longer water resistant after any repair, including ours.
Apple's IP68 rating is measured on a brand new, factory sealed phone under controlled laboratory conditions. It is not a permanent property of the device. The seal degrades with age, heat and everyday knocks long before anybody opens it.
Opening a phone means cutting through that seal. We refit the display with fresh adhesive, which restores a physical seal and keeps ordinary splashes and rain out. What we will not do is tell you it is back to IP68, because we have no way to test that and neither does any independent shop in Ireland.
If your phone lives near water, say so when you book and we will talk you through what the adhesive does and does not cover.
The 360-day warranty
Every completed repair is covered for 360 days on the part and the workmanship. If the display we fitted fails, or the fitting was at fault, we put it right at no charge.
What it does not cover is a new accident. A phone dropped again after the repair, fresh physical damage, liquid damage, or a fault in a part we did not touch, all sit outside it. That is the same limit any honest repair warranty has.
No fix, no fee. The diagnostic is free, and if the repair does not happen you pay nothing.
Three ways to get it to us
- Walk in to Drumcondra4 Richmond Road, Dublin 3. No appointment. Mon to Sat 10:00 to 18:00, closed Sunday. Most phone screens and batteries done in 15 to 45 minutes while you wait.
- We collect and returnDoor to door across Dublin, Monday to Friday, usually 2 to 4 working days. The repair takes the same time; the courier is the difference.
- Send it in yourselfPost it to the shop with a tracked, insured service and a note with your number. We cannot cover a parcel in transit, and that is the honest trade-off for the route existing.
Same repair price and the same 360-day warranty on all three. The only thing that changes is how the device travels.
More for this model
Other iPad (10th gen) repairs.
Asked all the time
iPad (10th gen) screen questions.
€25, including the part, the fitting, the testing and the 360-day warranty. VAT is included. You get that figure confirmed before anything is opened, and if we cannot repair the phone you pay nothing.
Usually while you wait. If the diagnostic turns up something else, or a part has to be ordered, we tell you before you commit rather than after.
No. The diagnostic is free, you get told what has failed and what it costs, and there is no fee if we cannot fix it.
Then you pay nothing and take the phone away knowing what is wrong with it. That is a legitimate outcome and it happens often.
Usually the same day. Where a fault only shows itself under load we sometimes need to leave the device running, and we tell you that at the counter.
Only with your say-so. You get the cause, the price and the option to say no before any paid work starts.
Then that is what we tell you, and you pay nothing. We would rather lose a repair than sell one that does not make sense.
iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.
Why bring it here
An independent workshop, not a kiosk.
We are a dedicated repair bench in Dublin 3. That means we take on work authorised channels turn away, and we tell you honestly when something is not worth fixing.
Diagnosed, not guessed
Every device is tested before we quote, so you are not paying for a part that was never the problem.
Parts that last
Genuine or OEM-grade components chosen for your model. We tell you which is going in before we start.
Your data stays yours
Hardware-only repairs. We never read, copy or move anything on your device.
No fix, no fee
If we cannot repair it, there is nothing to pay. No diagnostic fee, no handling charge.
Trusted in Dublin
Customer reviews
The team are absolutely fantastic. Extremely knowledgeable and helpful. I thought my ipad was unsalvageable but now it is brand new! They took the bend out and replaced the really badly cracked screen and it works perfectly. Can't recommend imend Drumcondra enough!
Best place, best people
Bought a phone at imend, Drumcondra, near DCU. What could have been a difficult experience for an untechical minded person like myself was made so easy by the very helpful staff member who ensured my phone was up and running smoothly with everything working well before I left the shop.
Help me moving my phone data great customers services at imend phone repair shop drumconda branch.
Went in to get my phone fixed last week, great service, friendly staff
Excellent repair service in Dublin well recommended shop.
Trusted in Dublin
4,017+ five-star reviews.
Over a decade in Drumcondra. 10,000+ repairs.
Get your iPad (10th gen) screen fixed today.
Walk in to Drumcondra without an appointment, or book online and we will have the part ready.
Book a repair 24/7 · No fix, no fee · 360-day warranty · Free diagnostic