Tell us what it is doing
Two minutes online, or straight in the door at 4 Richmond Road. The more you can say about when it started, the faster we get to the cause.
iPad Mini (5th gen) data recovery in Dublin
Photos, messages and files off a phone that will not turn on, assessed before anything is promised.
PriceAfter free diagnosticWe confirm the exact price before any work begins. If we cannot fix it, you pay nothing.
Mon to Sat 10 to 6
4,017+ reviews on Google, DoneDeal, Adverts.ie and Trustpilot
The iPad Mini (5th gen) arrived in 2019, with a 7.9 inch Retina LCD display and the A12 Bionic chip. It charges over Lightning and it unlocks with Touch ID in the home button. There is 8MP wide on the back and an aluminium frame. The small iPad with a home button and a Lightning port, and rounded rather than flat sides. A2133 is the model sold here.
360-day warranty
Most phone repairs in 15 to 45 minutes
No fix, no fee
Data-safe repairs
What this fixes
Why people book a data recovery.
- It will not turn on and the photos are not backed upThe most common reason people come in for this, and it is often recoverable.
- It went in water and there is a year of photos on itUrgent. Corrosion is the enemy of recovery and every day counts.
- It was dropped and the screen is blackIf the storage is intact the data usually is too, even when the phone is beyond repair.
- It is stuck restartingOften software, and often the best case for recovery.
- It boots to a logo and no furtherSometimes the storage and sometimes software. The two have very different odds.
- It was dropped and has not started sinceSay so. Physical damage changes the route entirely.
Before you spend anything
Is it definitely the storage?
Recovery and repair are not the same job, and doing them in the wrong order can cost you both.
IfIt got wet
Bring it in now and do not charge it. Every day of corrosion reduces what can be recovered.
IfYou have a cloud backup
Check what is already backed up before paying for anything. Sometimes the answer is that it is all there already, and we would rather tell you that.
IfIt still powers on at all
Start there. A device that boots, even badly, is far more likely to give its data up than one that does not.
IfThe screen is broken but the device works
Often the simplest case of all. A working device with a dead display can usually be read once it can be seen.
IfIt has been repeatedly powered on since it failed
Tell us how many times. Repeated attempts on failing storage reduce the odds and we would rather know.
If you are not sure which of these you have, that is what the free diagnostic is for. It costs nothing and it is the step that stops people paying for the wrong repair.
What parts do we fit?
Two tiers, and you choose knowing which is which: a genuine Apple service part where one is made for this component, or premium aftermarket where none is. The warranty is 360 days on either.
We will not describe a part as genuine, original or Apple certified unless that is what is going into your tablet. If the honest answer is premium aftermarket, that is what we say at the counter.
What the Free diagnostic includes
- An assessment of what is recoverable before you commit
- Recovery attempted to a drive or a device you provide
- A clear answer when something cannot be recovered
- Nothing charged for data we cannot get back
No additional paid work happens without your approval. If the diagnostic finds something behind the part we are replacing, we stop, explain it and confirm the cost first.
Dublin collection and return is available on weekdays if you cannot make it in. Nothing about the price or the cover changes because the courier brought it.
How we do it
From the counter to back in your hand.
Free diagnostic
We confirm what has actually failed before anything is ordered or opened. It costs nothing and it is the step that stops people paying for the wrong repair.
You approve the price
The price is confirmed to you before anything begins, and it does not move afterwards unless you agree to something else.
The repair is carried out
Done at our Drumcondra bench by the technicians who do this every day.
Bench testing
We test what we replaced and everything that sits beside it, because that is where a rushed repair shows up.
Back in your hands
Yours again, from the counter or by courier, with 360 days of cover on the part and the work.
Is anything on the device at risk?
We are replacing a part, not reading a phone. Your photos, messages and accounts are not something this job touches.
The one place it comes up is testing. A repair is not finished until it has been used, and using a locked device means a passcode. You are welcome to withhold it, and we will tell you which checks that leaves undone rather than quietly skipping them. A passcode you do give us lives on a paper docket that gets shredded, never in a database.
Back it up first if you can. A device that has taken a knock has had its storage shaken whether or not anything looks wrong, and a backup is free insurance against the day that matters.
Is it still water resistant afterwards?
Treat the phone as no longer water resistant after any repair, including ours.
Apple's IP68 rating is measured on a brand new, factory sealed phone under controlled laboratory conditions. It is not a permanent property of the device. The seal degrades with age, heat and everyday knocks long before anybody opens it.
Opening a phone means cutting through that seal. We refit the display with fresh adhesive, which restores a physical seal and keeps ordinary splashes and rain out. What we will not do is tell you it is back to IP68, because we have no way to test that and neither does any independent shop in Ireland.
If your phone lives near water, say so when you book and we will talk you through what the adhesive does and does not cover.
The 360-day warranty
Every completed repair is covered for 360 days on the part and the workmanship. If the display we fitted fails, or the fitting was at fault, we put it right at no charge.
What it does not cover is a new accident. A phone dropped again after the repair, fresh physical damage, liquid damage, or a fault in a part we did not touch, all sit outside it. That is the same limit any honest repair warranty has.
No fix, no fee. The diagnostic is free, and if the repair does not happen you pay nothing.
Three ways to get it to us
- Walk in to Drumcondra4 Richmond Road, Dublin 3. No appointment. Mon to Sat 10:00 to 18:00, closed Sunday. Most phone screens and batteries done in 15 to 45 minutes while you wait.
- We collect and returnDoor to door across Dublin, Monday to Friday, usually 2 to 4 working days. The repair takes the same time; the courier is the difference.
- Send it in yourselfPost it to the shop with a tracked, insured service and a note with your number. We cannot cover a parcel in transit, and that is the honest trade-off for the route existing.
Same repair price and the same 360-day warranty on all three. The only thing that changes is how the device travels.
More for this model
Other iPad Mini (5th gen) repairs.
Another model
Data recovery for other iPad models.
Asked all the time
iPad Mini (5th gen) screen questions.
We quote it after a free diagnostic, because the price depends on what we find. No fix, no fee, so if we cannot repair it you pay nothing.
Assessed first, then quoted. If the diagnostic turns up something else, or a part has to be ordered, we tell you before you commit rather than after.
No, and anybody who says otherwise is guessing. If the storage itself is damaged the answer can be no. We assess first, tell you honestly what the odds are, and you decide before spending anything.
Usually, yes, and where the phone is repairable that is what we recommend. A working phone hands over its data easily. Recovery from a dead one is specialist work and it costs more.
Nothing. No fix, no fee applies here as it does everywhere else in the shop.
Yes. We look at what we need to confirm the recovery worked and nothing else, and the device and its copy go back to you.
Turn on the automatic backup your device already has and check once that it is actually running. That is the whole task and it takes two minutes.
iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.
Why bring it here
An independent workshop, not a kiosk.
We are a dedicated repair bench in Dublin 3. That means we take on work authorised channels turn away, and we tell you honestly when something is not worth fixing.
Diagnosed, not guessed
Every device is tested before we quote, so you are not paying for a part that was never the problem.
Parts that last
Genuine or OEM-grade components chosen for your model. We tell you which is going in before we start.
Your data stays yours
Hardware-only repairs. We never read, copy or move anything on your device.
No fix, no fee
If we cannot repair it, there is nothing to pay. No diagnostic fee, no handling charge.
Trusted in Dublin
Customer reviews
The team are absolutely fantastic. Extremely knowledgeable and helpful. I thought my ipad was unsalvageable but now it is brand new! They took the bend out and replaced the really badly cracked screen and it works perfectly. Can't recommend imend Drumcondra enough!
I had a great experience with the guys, they helped me get started with my new phone, they didn't push me to go for the most expensive items, they respected what I was looking for.
Imend phone repair shop near me Excellent service
Excellent phone shop in drumcondra I have been inn few times best mobile phone repair shop in Dublin.
Excellent experience with the team in imend. My husband 50th birthday present was a phone charger and holder for your car and it wouldn't stay attached to his Audi dash. The guys in imend put two devices together to get it working. Very happy Hubbie and wife- lovely guys to work with and they even threw in a birthday charging gift.
Very help full guys, fixed my phone very quick, I would highly recommend
Trusted in Dublin
4,017+ five-star reviews.
Over a decade in Drumcondra. 10,000+ repairs.
Get your iPad Mini (5th gen) screen fixed today.
Walk in to Drumcondra without an appointment, or book online and we will have the part ready.
Book a repair 24/7 · No fix, no fee · 360-day warranty · Free diagnostic