iPhone 12 data recovery in Dublin

Photos, messages and files off a phone that will not turn on, assessed before anything is promised.

Your price25Assessed first, then quoted

Includes the part, fitting, testing and the 360-day warranty. VAT included, and confirmed with you before anything is opened.

Mon to Sat 10 to 6

4,017+ reviews on Google, DoneDeal, Adverts.ie and Trustpilot

The iPhone 12 came out in 2020, with a 6.1 inch Super Retina XDR OLED display and the A14 Bionic chip. It charges over Lightning and it unlocks with Face ID. There is an aluminium frame, and it is rated IP68. The first iPhone with flat sides since the 5s, the first with MagSafe magnets in the back, and the first with a Ceramic Shield front. Two cameras stacked vertically. A2403 is the model sold here.

iPhone 12 repair in Dublin
360-day warranty Most phone repairs in 15 to 45 minutes No fix, no fee Data-safe repairs
What this fixes

What a data recovery actually fixes.

  • It will not turn on and the photos are not backed upThe most common reason people come in for this, and it is often recoverable.
  • It went in water and there is a year of photos on itUrgent. Corrosion is the enemy of recovery and every day counts.
  • It was dropped and the screen is blackIf the storage is intact the data usually is too, even when the phone is beyond repair.
  • It is stuck restartingOften software, and often the best case for recovery.
  • It was dropped and has not started sinceSay so. Physical damage changes the route entirely.
  • It went in waterTime matters here more than anywhere. The sooner it is opened and cleaned the more survives.
Before you spend anything

Is it definitely the storage?

Recovery and repair are not the same job, and doing them in the wrong order can cost you both.

IfThe phone is repairable
Repair it first. A working phone gives up its data far more easily and cheaply than a dead one.
IfThe storage chip itself is damaged
Be prepared for the answer to be no. We will say so plainly rather than charging you to find out slowly.
IfIt still powers on at all
Start there. A device that boots, even badly, is far more likely to give its data up than one that does not.
IfThe screen is broken but the device works
Often the simplest case of all. A working device with a dead display can usually be read once it can be seen.
IfIt has been repeatedly powered on since it failed
Tell us how many times. Repeated attempts on failing storage reduce the odds and we would rather know.

If you are not sure which of these you have, that is what the free diagnostic is for. It costs nothing and it is the step that stops people paying for the wrong repair.

What parts do we fit?

Two tiers, and you choose knowing which is which: a genuine Apple service part where one is made for this component, or premium aftermarket where none is. The warranty is 360 days on either.

We will not describe a part as genuine, original or Apple certified unless that is what is going into your phone. If the honest answer is premium aftermarket, that is what we say at the counter.

    Genuine, OEM and aftermarket: what the words actually mean

    What the €25 includes

    • An assessment of what is recoverable before you commit
    • Recovery attempted to a drive or a device you provide
    • A clear answer when something cannot be recovered
    • Nothing charged for data we cannot get back

    No additional paid work happens without your approval. If the diagnostic finds something behind the part we are replacing, we stop, explain it and confirm the cost first.

    If getting here is the problem, we collect and return across Dublin from Monday to Friday. It costs the same repair price and carries the same 360-day warranty.

    How we do it

    From the counter to back in your hand.

    Tell us what it is doing

    Book online in about two minutes, or walk in without an appointment. Describe the symptom rather than the repair, it is more useful to us.

    Free diagnostic

    Before a part is ordered we establish what has really gone wrong. It is free, and it is the reason people do not leave here having paid for the wrong thing.

    You approve the price

    You get the exact figure before any work starts. Nothing else happens without asking you first.

    The repair is carried out

    Carried out here in Drumcondra rather than sent away, by people who do this repair daily.

    Bench testing

    The repaired function and the things around it are checked before we call you.

    Back in your hands

    Yours again, from the counter or by courier, with 360 days of cover on the part and the work.

    Will my data be safe?

    Nothing about this repair requires reading what is on the device, and nobody here does.

    Testing is a different matter. To prove a repair works we have to turn the device on and use it, which sometimes means asking for your passcode. Say no if you prefer and we will show you exactly which checks we cannot complete without it. Where you do give it, it is written on the paper docket and the docket is shredded. There is deliberately no field for a passcode in our system.

    Take a backup before you come in. It is free, it takes two minutes on a device that still works, and it is the one thing nobody regrets having done.

    Is it still water resistant afterwards?

    Treat the phone as no longer water resistant after any repair, including ours.

    Apple's IP68 rating is measured on a brand new, factory sealed phone under controlled laboratory conditions. It is not a permanent property of the device. The seal degrades with age, heat and everyday knocks long before anybody opens it.

    Opening a phone means cutting through that seal. We refit the display with fresh adhesive, which restores a physical seal and keeps ordinary splashes and rain out. What we will not do is tell you it is back to IP68, because we have no way to test that and neither does any independent shop in Ireland.

    If your phone lives near water, say so when you book and we will talk you through what the adhesive does and does not cover.

    The 360-day warranty

    Every completed repair is covered for 360 days on the part and the workmanship. If the display we fitted fails, or the fitting was at fault, we put it right at no charge.

    What it does not cover is a new accident. A phone dropped again after the repair, fresh physical damage, liquid damage, or a fault in a part we did not touch, all sit outside it. That is the same limit any honest repair warranty has.

    No fix, no fee. The diagnostic is free, and if the repair does not happen you pay nothing.

    Three ways to get it to us

    • Walk in to Drumcondra4 Richmond Road, Dublin 3. No appointment. Mon to Sat 10:00 to 18:00, closed Sunday. Most phone screens and batteries done in 15 to 45 minutes while you wait.
    • We collect and returnDoor to door across Dublin, Monday to Friday, usually 2 to 4 working days. The repair takes the same time; the courier is the difference.
    • Send it in yourselfPost it to the shop with a tracked, insured service and a note with your number. We cannot cover a parcel in transit, and that is the honest trade-off for the route existing.

    Same repair price and the same 360-day warranty on all three. The only thing that changes is how the device travels.

    Asked all the time

    iPhone 12 screen questions.

    €25, including the part, the fitting, the testing and the 360-day warranty. VAT is included. You get that figure confirmed before anything is opened, and if we cannot repair the phone you pay nothing.

    Assessed first, then quoted. If the diagnostic turns up something else, or a part has to be ordered, we tell you before you commit rather than after.

    No, and anybody who says otherwise is guessing. If the storage itself is damaged the answer can be no. We assess first, tell you honestly what the odds are, and you decide before spending anything.

    Not for the data. If we cannot get it back you do not pay for the recovery.

    No further than proving the recovery worked. Your data is copied, checked that it opens, and handed over. We do not browse it and we do not keep a copy.

    Nothing. No fix, no fee applies here as it does everywhere else in the shop.

    Yes. We look at what we need to confirm the recovery worked and nothing else, and the device and its copy go back to you.

    iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.

    Why bring it here

    An independent workshop, not a kiosk.

    We are a dedicated repair bench in Dublin 3. That means we take on work authorised channels turn away, and we tell you honestly when something is not worth fixing.

    Diagnosed, not guessed

    Every device is tested before we quote, so you are not paying for a part that was never the problem.

    Parts that last

    Genuine or OEM-grade components chosen for your model. We tell you which is going in before we start.

    Your data stays yours

    Hardware-only repairs. We never read, copy or move anything on your device.

    No fix, no fee

    If we cannot repair it, there is nothing to pay. No diagnostic fee, no handling charge.

    Trusted in Dublin

    Customer reviews

    Recently purchased an iPhone 12 here, very impressed came with 100% battery health, very reasonable price and great service! Would recommend.

    JenniferTrustpilot

    I had a sim issue not working I have been to this shop my iPhone 14 was fixed rapidly and it's working now this mobile shop was grate I can recommend anyone to go for any mobile phone repair imend is brilliant phone repair shop Dublin near my house

    Mary MeehanTrustpilot

    The screen stopped working on my iPhone 13 mini - it had recently been repaired elsewhere. I got a warm welcome in the shop, and a phone to borrow while mine was in for diagnostics and repair. An issue with the battery was also detected and I am very happy with the new screen and battery and appreciated the excellent service and communication.

    RoseTrustpilot

    Imend provide a very professional and helpful service. They successfully transferred the data from an Android phone to an iPhone. Their customer service was excellent. I would highly recommend them and I would be very happy to use their services again.

    Antonia QuirkeTrustpilot

    Amazing place and very professional staff. Brought iPad for repair. They diagnosed the issue, replaced battery and gave new leads for charging. Also repaired an iPhone with motherboard issues and screen cover. I can't recommend them enough. Best repair and sales for all makes of mobile phones and devices. We are very lucky to have these in our doorstep in Drumcondra.

    Padraig SwanTrustpilot

    Excellent staff members at imend mobile phone repair shop did well on my iPhone screen protector with privacy film I'm definitely going to recommend i have been here before fast repair centre imend drumcondra Dublin

    finn burkeTrustpilot

    All reviews

    Trusted in Dublin

    4,017+ five-star reviews.

    1,442 on DoneDeal

    1,404 on Adverts.ie

    Over a decade in Drumcondra. 10,000+ repairs.

    Get your iPhone 12 screen fixed today.

    Walk in to Drumcondra without an appointment, or book online and we will have the part ready.

    Book a repair 24/7 · No fix, no fee · 360-day warranty · Free diagnostic