iMEND Premium
Original or manufacturer-grade part
The manufacturer's own panel, in the manufacturer's colour. The only tier that guarantees an exact match on the finishes nobody outside the factory reproduces.
Priced at the counteriPhone 13 Pro back glass replacement in Dublin
A cracked or shattered rear panel replaced, with the frame and camera surround checked before it goes back.
Your price€140Usually same day
Mon to Sat 10 to 6
Includes the part, fitting, testing and the 360-day warranty. VAT included, and confirmed with you before anything is opened.
4,017+ reviews on Google, DoneDeal, Adverts.ie and Trustpilot
The iPhone 13 Pro came out in 2021, with a 6.1 inch Super Retina XDR OLED with ProMotion display and the A15 Bionic chip. Charging is over Lightning and it unlocks with Face ID. It is rated IP68. Three cameras, a stainless steel frame, a smaller notch than the 12, and no Dynamic Island. The frame gives it away against the standard 13. A2638 is the model sold here.
360-day warranty
Most phone repairs in 15 to 45 minutes
No fix, no fee
Data-safe repairs
What this fixes
What a back glass replacement actually fixes.
- Glass lifting or pieces coming awayOnce the panel is loose it stops sealing, and it starts cutting fingers. Worth doing before it spreads.
- Cracks that spread every time the phone warms upGlass under tension. It will keep going, slowly, and it does not repair itself.
- Wireless charging has stopped workingThe coil sits under the back glass and can take damage in the same impact that broke it.
- The back is cracked and the phone will not sit flatCheck the battery. A swelling cell pushes from inside and it is a different and more urgent job.
- Sharp edges that catch on a pocketIt stops being cosmetic at this point. Loose glass cuts and it lets dust and moisture at the inside.
- A cracked camera lens as well as the backTwo separate parts. The lens usually matters more, because it shows up in every photograph.
Before you spend anything
Is it definitely just the back glass?
The back is the one repair where doing nothing is a reasonable choice for a while, so it is worth being straight about when it is not.
IfPieces are coming away or it is cutting your fingers
Get it done. Loose glass spreads, and it makes a straightforward job into a longer one.
IfYou are selling or trading the phone soon
Worth doing. A cracked back takes more off a trade-in valuation than the repair costs on most models.
IfThe glass is cracked and flat and nothing else has changed
No urgency. It does not spread the way a front screen does, and it can wait until it suits you.
IfWireless charging stopped at the same time
Say so when you book, because the coil may need replacing along with the glass and that changes the price.
IfThe frame is bent as well as the back cracked
Bring it in before anything is ordered. A new back does not sit right on a bent frame and we would rather tell you that first.
If you are not sure which of these you have, that is what the free diagnostic is for. It costs nothing and it is the step that stops people paying for the wrong repair.
What parts do we fit?
Where Apple supplies a service part for this component, that is what goes in. Where it does not, we fit premium aftermarket and say so. Which of the two you are getting is settled before you agree to anything, and the 360-day warranty does not change between them.
We will not describe a part as genuine, original or Apple certified unless that is what is going into your phone. If the honest answer is premium aftermarket, that is what we say at the counter.
What the €140 includes
- A replacement rear panel fitted and sealed
- The camera surround checked and replaced where it is part of the panel
- Wireless charging tested after fitting
- 360-day warranty on the part and the workmanship
You will not find work on the bill you did not agree to. If something else shows up while the phone is open, we stop and ask rather than deciding for you.
Dublin collection and return is available on weekdays if you cannot make it in. Nothing about the price or the cover changes because the courier brought it.
Choose the part
Two tiers, named before you agree.
Back glass is cosmetic and structural at once, so the tier question is really about colour match and how the adhesive behaves.
Value Edition
Premium aftermarket, tested to the same standard
Made to the original specification. On most colours it is indistinguishable; on a handful of finishes it is very slightly off and we will tell you which yours is before you decide.
Priced at the counterThe €140 on this page is our standard quote for this repair. Which tier suits your device is a conversation at the counter, and the price for each is on the table before you decide. The 360-day warranty is the same on both, because we would not offer a tier we did not think would last.
Ask about the wireless charging coil at the same time. It sits under this glass, it can be damaged in the same impact, and it is cheaper to sort while the phone is already open.
How we do it
From the counter to back in your hand.
Tell us what it is doing
Two minutes online, or straight in the door at 4 Richmond Road. The more you can say about when it started, the faster we get to the cause.
Free diagnostic
Nothing is opened or ordered until we know what failed. There is no charge for this and no obligation to go ahead afterwards.
You approve the price
You hear the number first. If it is not worth it to you, that is a perfectly good answer and it costs you nothing.
The repair is carried out
It stays in the shop. The work is done on our own bench by the technicians who do it every day of the week.
Bench testing
Nothing is handed back untested. The repaired part and its neighbours are all checked first.
Back in your hands
Pick it up from Richmond Road or have it couriered back across Dublin. Either way it carries the 360-day warranty.
Before it goes back
What we test every time.
A repair is not finished when the part is fitted. It is finished when the things around it have been checked.
Wireless charging
On a pad, because the coil sits directly under the panel that has just been replaced.
Seal and fit
Edges checked all the way round. A back that is proud at one corner will lift again.
Wireless charging
Confirmed with a pad after the repair, because the coil sits directly under the part we replaced.
Seal around the edge
Refitted with fresh adhesive so rain and splashes stay out, which is the honest limit of what a resealed phone can promise.
Will my data be safe?
Nothing about this repair requires reading what is on the device, and nobody here does.
Testing is a different matter. To prove a repair works we have to turn the device on and use it, which sometimes means asking for your passcode. Say no if you prefer and we will show you exactly which checks we cannot complete without it. Where you do give it, it is written on the paper docket and the docket is shredded. There is deliberately no field for a passcode in our system.
Take a backup before you come in. It is free, it takes two minutes on a device that still works, and it is the one thing nobody regrets having done.
Will it still survive a splash?
Treat the phone as no longer water resistant after any repair, including ours.
Apple's IP68 rating is measured on a brand new, factory sealed phone under controlled laboratory conditions. It is not a permanent property of the device. The seal degrades with age, heat and everyday knocks long before anybody opens it.
Opening a phone means cutting through that seal. We refit the display with fresh adhesive, which restores a physical seal and keeps ordinary splashes and rain out. What we will not do is tell you it is back to IP68, because we have no way to test that and neither does any independent shop in Ireland.
If your phone lives near water, say so when you book and we will talk you through what the adhesive does and does not cover.
The 360-day warranty
Every completed repair is covered for 360 days on the part and the workmanship. If the display we fitted fails, or the fitting was at fault, we put it right at no charge.
What it does not cover is a new accident. A phone dropped again after the repair, fresh physical damage, liquid damage, or a fault in a part we did not touch, all sit outside it. That is the same limit any honest repair warranty has.
No fix, no fee. The diagnostic is free, and if the repair does not happen you pay nothing.
Three ways to get it to us
- Walk in to Drumcondra4 Richmond Road, Dublin 3. No appointment. Mon to Sat 10:00 to 18:00, closed Sunday. Most phone screens and batteries done in 15 to 45 minutes while you wait.
- We collect and returnDoor to door across Dublin, Monday to Friday, usually 2 to 4 working days. The repair takes the same time; the courier is the difference.
- Send it in yourselfPost it to the shop with a tracked, insured service and a note with your number. We cannot cover a parcel in transit, and that is the honest trade-off for the route existing.
Same repair price and the same 360-day warranty on all three. The only thing that changes is how the device travels.
More for this model
Other iPhone 13 Pro repairs.
Another model
Back glass replacement for other iPhone models.
Asked all the time
iPhone 13 Pro screen questions.
€140, including the part, the fitting, the testing and the 360-day warranty. VAT is included. You get that figure confirmed before anything is opened, and if we cannot repair the phone you pay nothing.
Usually same day. If the diagnostic turns up something else, or a part has to be ordered, we tell you before you commit rather than after.
It depends on the phone and on you. It is cosmetic while the glass stays put, so there is no urgency if nothing is lifting. Two things change that: loose pieces spread and cut, and a cracked back takes more off a trade-in valuation than the repair usually costs.
Not while it is flat and holding together. It becomes urgent when the glass starts lifting, because loose glass cuts fingers and lets dust and moisture inside.
On most models yes, and we tell you before we start if your colour is one where it will not. Some finishes are made in a way nobody outside the factory reproduces exactly.
Yes, noticeably. On most models a cracked back takes more off a trade-in valuation than the repair costs, which is the practical argument for doing it.
Treat it as no longer water resistant from the moment it broke rather than from the moment we open it. Fresh adhesive keeps rain and splashes out; nobody outside a laboratory restores an IP rating.
iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.
Why bring it here
An independent workshop, not a kiosk.
We are a dedicated repair bench in Dublin 3. That means we take on work authorised channels turn away, and we tell you honestly when something is not worth fixing.
Diagnosed, not guessed
Every device is tested before we quote, so you are not paying for a part that was never the problem.
Parts that last
Genuine or OEM-grade components chosen for your model. We tell you which is going in before we start.
Your data stays yours
Hardware-only repairs. We never read, copy or move anything on your device.
No fix, no fee
If we cannot repair it, there is nothing to pay. No diagnostic fee, no handling charge.
Trusted in Dublin
Customer reviews
I had a sim issue not working I have been to this shop my iPhone 14 was fixed rapidly and it's working now this mobile shop was grate I can recommend anyone to go for any mobile phone repair imend is brilliant phone repair shop Dublin near my house
The screen stopped working on my iPhone 13 mini - it had recently been repaired elsewhere. I got a warm welcome in the shop, and a phone to borrow while mine was in for diagnostics and repair. An issue with the battery was also detected and I am very happy with the new screen and battery and appreciated the excellent service and communication.
Imend provide a very professional and helpful service. They successfully transferred the data from an Android phone to an iPhone. Their customer service was excellent. I would highly recommend them and I would be very happy to use their services again.
Amazing place and very professional staff. Brought iPad for repair. They diagnosed the issue, replaced battery and gave new leads for charging. Also repaired an iPhone with motherboard issues and screen cover. I can't recommend them enough. Best repair and sales for all makes of mobile phones and devices. We are very lucky to have these in our doorstep in Drumcondra.
Excellent staff members at imend mobile phone repair shop did well on my iPhone screen protector with privacy film I'm definitely going to recommend i have been here before fast repair centre imend drumcondra Dublin
Help full friendly service had everything I needed at Imend iPhone repair Dublin phone Repair shop Drumcondra.
Trusted in Dublin
4,017+ five-star reviews.
Over a decade in Drumcondra. 10,000+ repairs.
Get your iPhone 13 Pro screen fixed today.
Walk in to Drumcondra without an appointment, or book online and we will have the part ready.
Book a repair 24/7 · No fix, no fee · 360-day warranty · Free diagnostic