Lenovo / ThinkPad Keyboard Replacement in Dublin

Usually 2 to 3 working days. Carried out at our Drumcondra workshop and bench-tested before it goes back in your hands.

PriceAfter free diagnosticWe confirm the exact price before any work begins. If we cannot fix it, you pay nothing.
Mon to Sat 10 to 6
Lenovo / ThinkPad
360-day warranty Most phone repairs in 15 to 45 minutes No fix, no fee Data-safe repairs

Is this the right repair?

Book this if you are seeing any of the following on your Lenovo / ThinkPad.

  • Keys not registering
  • Keys repeating or sticking
  • Liquid spilled on the keyboard
  • Backlight not working

Not sure, or more than one fault? Our technicians confirm the cause with a free diagnostic before any work starts.

What the price includes

  • Keyboard assembly replaced
  • Full key and backlight test
  • 360-day warranty on parts and workmanship

No additional paid work is carried out without your approval. If we find something else, we explain it and confirm the cost first.

How it works

Three steps, no guesswork.

Tell us what is wrong

Book online in about two minutes, or walk in to Drumcondra without an appointment. Either way you get a price before anything is opened.

Takes two minutes

Free diagnostic first

We find the actual fault rather than swapping the easiest part. If the real problem is cheaper than you feared, that is what you pay.

No charge to look

Repaired and tested

Fitted, bench-tested end to end, and back in your hands with a 360-day warranty on parts and workmanship.

360-day warranty
Asked all the time

Common questions.

We quote the Lenovo / ThinkPad after a free diagnostic, because the price depends on what we find. No fix, no fee, so if we cannot repair it you pay nothing.

Usually 2 to 3 working days. If a part needs ordering we tell you at the counter, before you commit.

Sometimes not. On many laptops individual keycaps and scissor mechanisms can be replaced. On MacBooks the keyboard is riveted into the top case, so a single failed key means the assembly, which is why we always check the cheap option first.

Bring it in without turning it on. Liquid under a keyboard runs down into the board, and the keys are usually the least of it. The sooner it is opened and cleaned, the more likely it is that the keyboard is the only thing that needs replacing.

Yes, and it is worth saying so at the counter, because a previous repair changes where we look first. Bring any screws or parts you were given back.

For most screen and battery work, 15 to 45 minutes, and people wait in the shop. Anything that has to come apart further, or that we want to run for a while before handing back, we tell you the day rather than guess at an hour.

That depends on what the device is worth and what the repair costs, and we will tell you honestly when the sums do not work. Turning away a job we could have charged for is the reason people come back.

No. The diagnostic is free whether you go ahead with the repair or not, and that is true for the quick check at the counter and the longer one on the bench.

Dell, HP, Lenovo, Acer, Asus, Microsoft Surface and most others. Screens, batteries, keyboards, charging ports, storage upgrades and clean installs. If it is an unusual model we will check parts availability before you commit.

You pay nothing. No fix, no fee covers the diagnostic and the handling, so the only time you pay is when the device comes back working. If a repair turns out to cost more than the device is worth, we tell you that instead of doing it.

Saturday 10am to 5pm, Monday to Friday 9am to 6pm, closed Sunday. No appointment needed on any of those days.

For common faults on common models, yes, and the price is on the page you are reading. For anything with no clear symptom, liquid damage especially, nobody can price it honestly without opening it, so we do that for free first.

iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.

The difference

The bench is in the building.

Nothing here is posted to a depot in another country and nothing is done by somebody you cannot talk to. That is why we can look at a device again the next morning if it needs it.

Repairs others refuse

Board-level work, older models and devices written off elsewhere. Refused is not the same as unrepairable.

A tier you choose

Genuine, service or premium aftermarket, named and priced before you agree to anything.

Nothing read, nothing kept

A repair is a hardware job. There is deliberately no field in our system for a device passcode.

Told when to walk away

When a repair costs more than the device is worth, we say so. It loses us the job and keeps the customer.

Getting it here

Bring it down, or stay where you are.

Over the counter

  • Richmond Road, off Drumcondra Road Lower
  • Nine to six weekdays, ten to five Saturday
  • Most people wait rather than come back
Find us

We come to you

  • Anywhere in Dublin, weekdays
  • Two to four working days, tracked both ways
  • Nothing to pay if we cannot fix it
Arrange a pickup
Trusted in Dublin

Customer reviews

Excellent service, extremely helpful and efficient. My laptop screen was fixed within a day, the staff were very brilliant. I would highly recommend

sarah mcnamaraTrustpilot

Very helpful and friendly staff . They fixed our laptop issues within 2 working days . The best place to fix your phone or laptop around town . I highly recommend it .

Leticia SemensatoTrustpilot

Fast, reliable, and affordable fixes! They repaired my laptop quickly and did a great job. It was also a very reasonable price and I would definitely come back. Awesome pople!

David MaclannenGoogle

Excellent phone shop in drumcondra I have been inn few times best mobile phone repair shop in Dublin.

Louise ClarkeTrustpilot

Excellent experience with the team in imend. My husband 50th birthday present was a phone charger and holder for your car and it wouldn't stay attached to his Audi dash. The guys in imend put two devices together to get it working. Very happy Hubbie and wife- lovely guys to work with and they even threw in a birthday charging gift.

Eunice MccarthyTrustpilot

This shop is fantastic! Even supplied a loan phone for free while they repaired mine. Very reasonable price and fast too. Also sell new, used and refurb phones with all the gear. Life savers!!

Conn FlynnTrustpilot

All reviews

Ten years of this

Reviews you can go and read.

1,442 on DoneDeal

1,404 on Adverts.ie

Every one on somebody else's site. 10,000+ repairs.

Get your Lenovo / ThinkPad working again.

Walk in to Drumcondra, or book online in two minutes and we will confirm your slot.

Book a repair 24/7 · No fix, no fee · 360-day warranty · Free diagnostic