Drop in
- The repair happens at 4 Richmond Road, not at a depot
- Walk in without booking anything
- Most phone work is 15 to 45 minutes
Usually same day. Carried out at our Drumcondra workshop and bench-tested before it goes back in your hands.
Book this if you are seeing any of the following on your Lenovo / ThinkPad.
Not sure, or more than one fault? Our technicians confirm the cause with a free diagnostic before any work starts.
No additional paid work is carried out without your approval. If we find something else, we explain it and confirm the cost first.
We quote the Lenovo / ThinkPad after a free diagnostic, because the price depends on what we find. No fix, no fee, so if we cannot repair it you pay nothing.
Usually same day. If a part needs ordering we tell you at the counter, before you commit.
On a laptop or console that is almost always dust packed into the heatsink, plus thermal paste that has dried out after a few years. Both are serviceable. Left alone the heat shortens the life of everything around it.
That points at the battery or something drawing current it should not. Worth a free diagnostic rather than waiting, particularly if it is also losing charge quickly.
Yes, and it is worth saying so at the counter, because a previous repair changes where we look first. Bring any screws or parts you were given back.
Yes, anywhere in Dublin, Monday to Friday. Tell us where you are and we arrange a time. Outside Dublin we are not set up for collection, so the device would need to come to the shop.
Most of the time, yes, if we have the part on the shelf. That covers common iPhone and Galaxy screens and batteries. Ring ahead on 085 200 1155 with your model if you are coming across the city and want to be sure.
No. The diagnostic is free whether you go ahead with the repair or not, and that is true for the quick check at the counter and the longer one on the bench.
Yes, including VAT, the part, the fitting and the testing. If we find something else once we are inside, we ring you before doing anything, and you can say no and pay nothing.
Card or cash at the counter when you collect. You get a firm price before any work starts, and it does not change unless we find something else and you agree to it first.
No. These are hardware repairs and we do not open, copy or erase anything on the device. Back it up first anyway, because any device that already has a fault can fail further while it is being worked on.
Yes, with collection across Dublin, an invoice rather than a counter payment, and a single contact rather than a queue. There is a page for that with the details.
iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.
Nothing here is posted to a depot in another country and nothing is done by somebody you cannot talk to. That is why we can look at a device again the next morning if it needs it.
Board-level work, older models and devices written off elsewhere. Refused is not the same as unrepairable.
Genuine, service or premium aftermarket, named and priced before you agree to anything.
A repair is a hardware job. There is deliberately no field in our system for a device passcode.
When a repair costs more than the device is worth, we say so. It loses us the job and keeps the customer.
You do not need to know what the part is called. What it does, when it started and whether it was dropped or got wet tells us most of it.
Plain terms are fineEvery one is checked before a price is given, so nobody pays for a component that was working the whole time. Nothing is opened without your say-so.
Nothing to payButtons, cameras, sensors, speakers and a real call, tested before it leaves. Then 360 days of cover on the part and the work.
Tested end to endExcellent service, extremely helpful and efficient. My laptop screen was fixed within a day, the staff were very brilliant. I would highly recommend
Very helpful and friendly staff . They fixed our laptop issues within 2 working days . The best place to fix your phone or laptop around town . I highly recommend it .
Fast, reliable, and affordable fixes! They repaired my laptop quickly and did a great job. It was also a very reasonable price and I would definitely come back. Awesome pople!
Best place, best people
Highly recommend! Great service
Help me moving my phone data great customers services at imend phone repair shop drumconda branch.
Walk in to Drumcondra, or book online in two minutes and we will confirm your slot.
Book a repair 24/7 · No fix, no fee · 360-day warranty · Free diagnostic