iMEND Premium
Original or manufacturer-grade part
The manufacturer's own driver. Worth specifying on a phone you intend to keep a long time.
Priced at the counterLenovo / ThinkPad speaker & microphone repair in Dublin
Sound that has gone quiet, crackly or absent, and callers who cannot hear you, put right and tested on a real call.
PriceAfter free diagnosticWe confirm the exact price before any work begins. If we cannot fix it, you pay nothing.
Mon to Sat 10 to 6
4,017+ reviews on Google, DoneDeal, Adverts.ie and Trustpilot
The Lenovo / ThinkPad. It carries whatever that machine shipped with, confirmed from its own label. Lenovo laptops are identified by the machine type and model on the underside, four characters then three. Bring the machine or send us a photo of that label and we can confirm the part before you commit to anything.
360-day warranty
Most phone repairs in 15 to 45 minutes
No fix, no fee
Data-safe repairs
What this fixes
Why people book a speaker & microphone repair.
- Callers cannot hear youThe microphone rather than the speaker. There are several in the phone and it is worth knowing which.
- You cannot hear callers on the earpieceThe earpiece speaker, which sits in the display assembly on most models.
- It got quiet after a soakingWater in the mesh. Sometimes it dries out, often the driver has already gone.
- Callers cannot hear you but voice notes record fineDifferent microphones for different jobs. It narrows this to the call microphone.
- Crackling at high volume onlyA damaged driver. It usually gets worse and it does not recover.
- It went quiet gradually over monthsVery often compacted lint rather than a failed speaker. A careful clean is sometimes the whole repair.
Before you spend anything
Is it definitely the speaker?
Half the phones that arrive here with no sound have nothing wrong with the speaker.
IfSound works on headphones or Bluetooth but not the speaker
That confirms the speaker rather than anything upstream, which is useful and saves a diagnostic.
IfIt has been silent since a screen repair somewhere else
The earpiece sits in the display assembly and is easy to disturb. Bring it in.
IfSound works on Bluetooth and headphones but not the speaker
Confirms the speaker rather than the board, which is the cheaper of the two.
IfIt has been silent since a screen repair elsewhere
The earpiece sits in the display assembly and is easy to disturb. Bring it in rather than assuming the part failed.
IfIt stopped after the phone got wet
Assess the liquid damage first. A new speaker in a corroding phone is money wasted.
If you are not sure which of these you have, that is what the free diagnostic is for. It costs nothing and it is the step that stops people paying for the wrong repair.
What parts do we fit?
Premium aftermarket parts chosen against the laptop's own part number rather than its model name. You are told what is going in before you agree to it, and the 360-day warranty covers the part and the work.
Where a genuine manufacturer part is available for your laptop we will tell you, and we will tell you what it costs against the alternative. Nothing is described as original unless it is.
What the Free diagnostic includes
- The speaker or microphone replaced, or cleaned where that is enough
- Every audio path tested, not only the one that failed
- A real call made before the phone goes back
- 360-day warranty on the part and the workmanship
No additional paid work happens without your approval. If the diagnostic finds something behind the part we are replacing, we stop, explain it and confirm the cost first.
A collection and return across Dublin can be added when you book. The repair price and the warranty are the same either way.
Choose the part
Two tiers, named before you agree.
Speakers and microphones are small parts and the tier gap on them is the smallest on this list.
Value Edition
Premium aftermarket, tested to the same standard
Made to the original specification. On a speaker this is hard to fault and it is what most of these repairs use.
Priced at the counterThe price for this repair is confirmed after a free diagnostic. Which tier suits your device is a conversation at the counter, and the price for each is on the table before you decide. The 360-day warranty is the same on both, because we would not offer a tier we did not think would last.
Before any of this, let us look at the grille. Compacted pocket lint muffles a loudspeaker very effectively, and where a clean fixes it that is what you pay for and no part goes in at all.
How we do it
From the counter to back in your hand.
Tell us what it is doing
Two minutes online, or straight in the door at 4 Richmond Road. The more you can say about when it started, the faster we get to the cause.
Free diagnostic
Before a part is ordered we establish what has really gone wrong. It is free, and it is the reason people do not leave here having paid for the wrong thing.
You approve the price
The price is confirmed to you before anything begins, and it does not move afterwards unless you agree to something else.
The repair is carried out
Done at our Drumcondra bench by the technicians who do this every day.
Bench testing
Nothing is handed back untested. The repaired part and its neighbours are all checked first.
Back in your hands
Pick it up from Richmond Road or have it couriered back across Dublin. Either way it carries the 360-day warranty.
Before it goes back
What we test every time.
A repair is not finished when the part is fitted. It is finished when the things around it have been checked.
Loudspeaker at volume
Held at full, because a failing driver sounds fine quietly and buzzes when pushed.
Every microphone
Call, voice memo and video are different microphones and a phone can fail one and pass the rest.
Every microphone
Call, video and the noise-cancelling one, because they are used for different things.
Volume across the range
Quiet and loud, because a damaged driver often passes at low volume and rattles at high.
What happens to what is on it?
Nothing about this repair requires reading what is on the device, and nobody here does.
Testing is a different matter. To prove a repair works we have to turn the device on and use it, which sometimes means asking for your passcode. Say no if you prefer and we will show you exactly which checks we cannot complete without it. Where you do give it, it is written on the paper docket and the docket is shredded. There is deliberately no field for a passcode in our system.
Take a backup before you come in. It is free, it takes two minutes on a device that still works, and it is the one thing nobody regrets having done.
What about the water resistance?
Treat the phone as no longer water resistant after any repair, including ours.
Apple's IP68 rating is measured on a brand new, factory sealed phone under controlled laboratory conditions. It is not a permanent property of the device. The seal degrades with age, heat and everyday knocks long before anybody opens it.
Opening a phone means cutting through that seal. We refit the display with fresh adhesive, which restores a physical seal and keeps ordinary splashes and rain out. What we will not do is tell you it is back to IP68, because we have no way to test that and neither does any independent shop in Ireland.
If your phone lives near water, say so when you book and we will talk you through what the adhesive does and does not cover.
The 360-day warranty
Every completed repair is covered for 360 days on the part and the workmanship. If the display we fitted fails, or the fitting was at fault, we put it right at no charge.
What it does not cover is a new accident. A phone dropped again after the repair, fresh physical damage, liquid damage, or a fault in a part we did not touch, all sit outside it. That is the same limit any honest repair warranty has.
No fix, no fee. The diagnostic is free, and if the repair does not happen you pay nothing.
Three ways to get it to us
- Walk in to Drumcondra4 Richmond Road, Dublin 3. No appointment. Mon to Sat 10:00 to 18:00, closed Sunday. Most phone screens and batteries done in 15 to 45 minutes while you wait.
- We collect and returnDoor to door across Dublin, Monday to Friday, usually 2 to 4 working days. The repair takes the same time; the courier is the difference.
- Send it in yourselfPost it to the shop with a tracked, insured service and a note with your number. We cannot cover a parcel in transit, and that is the honest trade-off for the route existing.
Same repair price and the same 360-day warranty on all three. The only thing that changes is how the device travels.
More for this model
Other Lenovo / ThinkPad repairs.
Another model
Speaker & microphone repair for other Laptop models.
Asked all the time
Lenovo / ThinkPad screen questions.
We quote it after a free diagnostic, because the price depends on what we find. No fix, no fee, so if we cannot repair it you pay nothing.
Usually same day. If the diagnostic turns up something else, or a part has to be ordered, we tell you before you commit rather than after.
Very often, yes. The loudspeaker grille packs with pocket lint and it muffles sound long before it silences it. We clean and test before quoting a replacement, and where the clean fixes it that is what you pay for.
There is more than one microphone in the phone and they are used for different things. That symptom usually points at the call microphone specifically, which is a smaller job than it sounds.
Very often, yes. The grille packs with pocket lint and it muffles sound long before it silences it. Where a clean fixes it, that is what you pay for.
Sometimes, because on most phones the earpiece is part of the display assembly. Tell us what the sound is doing when you book so we check both.
A speaker or microphone is one of the cheaper parts in a phone, so usually yes.
iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.
Why bring it here
An independent workshop, not a kiosk.
We are a dedicated repair bench in Dublin 3. That means we take on work authorised channels turn away, and we tell you honestly when something is not worth fixing.
Diagnosed, not guessed
Every device is tested before we quote, so you are not paying for a part that was never the problem.
Parts that last
Genuine or OEM-grade components chosen for your model. We tell you which is going in before we start.
Your data stays yours
Hardware-only repairs. We never read, copy or move anything on your device.
No fix, no fee
If we cannot repair it, there is nothing to pay. No diagnostic fee, no handling charge.
Trusted in Dublin
Customer reviews
Excellent service, extremely helpful and efficient. My laptop screen was fixed within a day, the staff were very brilliant. I would highly recommend
Very helpful and friendly staff . They fixed our laptop issues within 2 working days . The best place to fix your phone or laptop around town . I highly recommend it .
Fast, reliable, and affordable fixes! They repaired my laptop quickly and did a great job. It was also a very reasonable price and I would definitely come back. Awesome pople!
Caz is a legend gave me a good deal looked after me good fella thanks mate
Imend phone repair shop near me Excellent service
Excellent service and the staff were so friendly and helpful. My sons Nintendo controller broke and they went above and beyond to fix it. Would definitely go back.
Trusted in Dublin
4,017+ five-star reviews.
Over a decade in Drumcondra. 10,000+ repairs.
Get your Lenovo / ThinkPad screen fixed today.
Walk in to Drumcondra without an appointment, or book online and we will have the part ready.
Book a repair 24/7 · No fix, no fee · 360-day warranty · Free diagnostic