Tell us what it is doing
Two minutes online, or straight in the door at 4 Richmond Road. The more you can say about when it started, the faster we get to the cause.
A phone that has been in water, cleaned and assessed before anything is replaced, because corrosion carries on long after the phone has dried.
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MacBook Air 13-inch (M3), from 2024, with a 13.6 inch Liquid Retina LCD display and the M3 chip. The ports are MagSafe 3, two Thunderbolt and headphone and it unlocks with Touch ID in the power button. There is an aluminium frame. The small M3 Air: a notch in the screen, MagSafe on the left, and only two Thunderbolt ports with no HDMI or SD slot. The one sold in Ireland is A3113.
Liquid damage is the one repair where what you do in the first hour matters more than what we do afterwards.
If you are not sure which of these you have, that is what the free diagnostic is for. It costs nothing and it is the step that stops people paying for the wrong repair.
Genuine Apple service parts where they exist for the component, and premium aftermarket where they do not. You are told which one your repair uses before you agree to it, and the 360-day warranty is the same either way.
Nobody here will call a part original when it is not. If what fits your laptop is premium aftermarket, you hear that word at the counter rather than reading it on a docket afterwards.
No additional paid work happens without your approval. If the diagnostic finds something behind the part we are replacing, we stop, explain it and confirm the cost first.
A collection and return across Dublin can be added when you book. The repair price and the warranty are the same either way.
Two minutes online, or straight in the door at 4 Richmond Road. The more you can say about when it started, the faster we get to the cause.
Before a part is ordered we establish what has really gone wrong. It is free, and it is the reason people do not leave here having paid for the wrong thing.
You hear the number first. If it is not worth it to you, that is a perfectly good answer and it costs you nothing.
Done at our Drumcondra bench by the technicians who do this every day.
We test what we replaced and everything that sits beside it, because that is where a rushed repair shows up.
Yours again, from the counter or by courier, with 360 days of cover on the part and the work.
A repair is not finished when the part is fitted. It is finished when the things around it have been checked.
Corrosion is visible long before it is fatal, and that is what decides whether the phone is worth repairing.
Cameras, speakers, microphones, charging and sensors, since liquid does not respect one component.
Because corrosion spreads to whatever it can reach, not only to the part you noticed.
A board that behaves at rest can fail the moment it is asked to do something.
This is hardware work. We do not need to go into your photos, messages or accounts to do it, and we do not.
We do need to switch the device on and use it to test the repair, so we may ask for your passcode. If you would rather not hand it over, tell us and we will show you what we cannot verify without it. Any passcode you give us goes on the paper docket and the docket gets shredded. It is never stored in our system.
Back the device up before any repair. Not because we expect to lose anything, but because a device that has already been dropped is one whose storage has already been shaken, and a backup costs nothing.
Treat the device as no longer water resistant after any repair, including this one.
An IP rating is measured on a brand new, factory sealed device in a laboratory. It is a description of how that device left the factory, not a property it keeps. Heat, age and everyday knocks degrade the seal long before anybody opens it, which is why phones that have never been repaired still let water in.
Opening a device means cutting through adhesive. We refit with fresh adhesive, which gives you back a physical seal that keeps rain and splashes out. What we will not do is claim the original rating is restored, because there is no way for us or for any independent shop in Ireland to test that.
If the device lives near water, tell us when you book. It changes what we recommend and it is a two minute conversation rather than a surprise afterwards.
Every completed repair is covered for 360 days on the part and the workmanship. If the display we fitted fails, or the fitting was at fault, we put it right at no charge.
What it does not cover is a new accident. A phone dropped again after the repair, fresh physical damage, liquid damage, or a fault in a part we did not touch, all sit outside it. That is the same limit any honest repair warranty has.
No fix, no fee. The diagnostic is free, and if the repair does not happen you pay nothing.
Same repair price and the same 360-day warranty on all three. The only thing that changes is how the device travels.
We quote it after a free diagnostic, because the price depends on what we find. No fix, no fee, so if we cannot repair it you pay nothing.
Assessed first, then quoted. If the diagnostic turns up something else, or a part has to be ordered, we tell you before you commit rather than after.
Often, yes, and it is worth saying that is the priority before we start rather than after.
No. It is the most persistent myth in phone repair. Rice does not pull moisture out of a sealed device; it holds the phone somewhere humid and gives corrosion more time. Turn it off and bring it in.
Often yes. Devices arrive here working weeks after a soaking and are still recoverable. The assessment tells you where it stands and it costs nothing to find out.
Often, and it is worth saying that is the priority before we start rather than after.
Turn it off, leave it off, and bring it in. Hair dryers push moisture further in and heat is hard on a board that is already compromised.
iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.
We are a dedicated repair bench in Dublin 3. That means we take on work authorised channels turn away, and we tell you honestly when something is not worth fixing.
Every device is tested before we quote, so you are not paying for a part that was never the problem.
Genuine or OEM-grade components chosen for your model. We tell you which is going in before we start.
Hardware-only repairs. We never read, copy or move anything on your device.
If we cannot repair it, there is nothing to pay. No diagnostic fee, no handling charge.
Excellent service and the staff were so friendly and helpful. My sons Nintendo controller broke and they went above and beyond to fix it. Would definitely go back.
I left my phone in to be repaired I received a price for repair which was very fair and was actually charged less when I collected the phone I was very pleased with the service and would highly recommend this shop
Excellent service, really clear explanation and itemised breakdown of the costs. Friendly and helpful staff. Highly recommend.
This shop is fantastic! Even supplied a loan phone for free while they repaired mine. Very reasonable price and fast too. Also sell new, used and refurb phones with all the gear. Life savers!!
Very help full guys, fixed my phone very quick, I would highly recommend
Excellent service , got a plug and a lead for 25 euro excellent value, will definitely return and become a regular client!
Walk in to Drumcondra without an appointment, or book online and we will have the part ready.
Book a repair 24/7 · No fix, no fee · 360-day warranty · Free diagnostic