Repairs others refuse
Board-level work, older models and devices written off elsewhere. Refused is not the same as unrepairable.
Usually same day. Carried out at our Drumcondra workshop and bench-tested before it goes back in your hands.
Book this if you are seeing any of the following on your MacBook Pro 13-inch (M1).
Not sure, or more than one fault? Our technicians confirm the cause with a free diagnostic before any work starts.
No additional paid work is carried out without your approval. If we find something else, we explain it and confirm the cost first.
Nothing here is posted to a depot in another country and nothing is done by somebody you cannot talk to. That is why we can look at a device again the next morning if it needs it.
Board-level work, older models and devices written off elsewhere. Refused is not the same as unrepairable.
Genuine, service or premium aftermarket, named and priced before you agree to anything.
A repair is a hardware job. There is deliberately no field in our system for a device passcode.
When a repair costs more than the device is worth, we say so. It loses us the job and keeps the customer.
We quote the MacBook Pro 13-inch (M1) after a free diagnostic, because the price depends on what we find. No fix, no fee, so if we cannot repair it you pay nothing.
Usually same day. If a part needs ordering we tell you at the counter, before you commit.
Often yes, and the sums are better than people expect. Parts for the MacBook Pro 13-inch (M1) are widely supplied and cost less than they did when it was the current model, so the repair is cheaper now than it would have been then. We quote it against what the device is worth and say plainly if it does not add up.
On a laptop or console that is almost always dust packed into the heatsink, plus thermal paste that has dried out after a few years. Both are serviceable. Left alone the heat shortens the life of everything around it.
That points at the battery or something drawing current it should not. Worth a free diagnostic rather than waiting, particularly if it is also losing charge quickly.
Card or cash at the counter when you collect. You get a firm price before any work starts.
Card or cash at the counter when you collect. You get a firm price before any work starts, and it does not change unless we find something else and you agree to it first.
No. These are hardware repairs and we do not open, copy or erase anything on the device. Back it up first anyway, because any device that already has a fault can fail further while it is being worked on.
Yes, including VAT, the part, the fitting and the testing. If we find something else once we are inside, we ring you before doing anything, and you can say no and pay nothing.
Yes, anywhere in Dublin, Monday to Friday. Tell us where you are and we arrange a time. Outside Dublin we are not set up for collection, so the device would need to come to the shop.
On older models, yes. On Apple silicon and most recent Intel MacBooks, memory and storage are soldered to the board and cannot be changed. Tell us the model and we will say straight away.
Bring it in and we do it again at no cost, for 360 days from the repair, on the part and the workmanship both. That does not cover new accidental damage, which we will always be straight with you about.
iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.
You do not need to know what the part is called. What it does, when it started and whether it was dropped or got wet tells us most of it.
Plain terms are fineEvery one is checked before a price is given, so nobody pays for a component that was working the whole time. Nothing is opened without your say-so.
Nothing to payButtons, cameras, sensors, speakers and a real call, tested before it leaves. Then 360 days of cover on the part and the work.
Tested end to endBest place, best people
Caz is a legend gave me a good deal looked after me good fella thanks mate
Bought a phone at imend, Drumcondra, near DCU. What could have been a difficult experience for an untechical minded person like myself was made so easy by the very helpful staff member who ensured my phone was up and running smoothly with everything working well before I left the shop.
This shop is fantastic! Even supplied a loan phone for free while they repaired mine. Very reasonable price and fast too. Also sell new, used and refurb phones with all the gear. Life savers!!
The assistant came out to my car and advised on the best position of a mobile holder. Very pleasant and helpful.
Great shop, very good deals , first time I came here very good service, highly recommend this imend drumcondra store.
Walk in to Drumcondra, or book online in two minutes and we will confirm your slot.
Book a repair 24/7 · No fix, no fee · 360-day warranty · Free diagnostic