Tell us what it is doing
Walk in during opening hours or book ahead, whichever suits. Tell us what the device is actually doing rather than what you think the fix is.
MacBook Pro 14-inch (M3) free diagnostic in Dublin
More than one symptom, or a fault that comes and goes, worked out properly before anybody quotes you for a part.
Your price€25Usually while you wait
Mon to Sat 10 to 6
Includes the part, fitting, testing and the 360-day warranty. VAT included, and confirmed with you before anything is opened.
4,017+ reviews on Google, DoneDeal, Adverts.ie and Trustpilot
MacBook Pro 14-inch (M3), from 2023, with a 14.2 inch Liquid Retina XDR mini-LED with ProMotion display and the M3 chip. It carries MagSafe 3, two Thunderbolt, HDMI, SDXC and headphone and it unlocks with Touch ID in the power button. There is an aluminium frame. A 14 inch Pro with a notch, MagSafe, HDMI and an SD slot. Two Thunderbolt ports on the base M3 rather than three. A2918 is the model sold here.
360-day warranty
Most phone repairs in 15 to 45 minutes
No fix, no fee
Data-safe repairs
What this fixes
What a free diagnostic actually fixes.
- It got worse after a repair somewhere elseWorth looking at properly rather than repeating the same repair.
- You do not know what is wrongPerfectly normal. Describing what it does is more useful to us than naming a repair.
- More than one thing is wrong at onceTwo faults together are usually one cause, and finding it is cheaper than fixing both.
- It works, then it does not, with no patternAn intermittent fault is the hardest thing to price without looking, which is exactly what this is for.
- Somebody else has already tried to fix itWorth starting from scratch. A device opened in a hurry often has more wrong with it than it arrived with.
- You want to know whether it is worth repairing at allA fair question and a common one. We will tell you when the answer is no.
Before you spend anything
Is it definitely a hardware fault?
A diagnostic is not a repair, it is the step that stops you paying for the wrong one.
IfOne clear symptom and an obvious cause
You probably do not need this. A cracked screen or a tired battery is priced on its own page and can be booked directly.
IfIt is a work phone and downtime matters
Tell us when you book. We look at those first and tell you early if it is going to take longer than a day.
IfYou already know exactly what is wrong
Then book the repair rather than the diagnostic. There is no reason to pay for a step you do not need, and the repair price already includes the checking.
IfIt is under manufacturer warranty
Go to them first and we will tell you so. A defect inside warranty should not cost you anything anywhere.
IfYou want a written quote for insurance
Say so at the counter and we will do it that way from the start.
If you are not sure which of these you have, that is what the free diagnostic is for. It costs nothing and it is the step that stops people paying for the wrong repair.
What parts do we fit?
Where Apple supplies a service part for this component, that is what goes in. Where it does not, we fit premium aftermarket and say so. Which of the two you are getting is settled before you agree to anything, and the 360-day warranty does not change between them.
The words genuine and Apple certified mean something specific and we only use them when they are true of the part in front of us. Anything else is described as premium aftermarket, plainly.
What the €25 includes
- A full inspection on the bench, free
- A written answer on what has failed
- A price before any work happens
- No fee if we cannot fix it
Nothing extra gets done and charged for without you saying yes to it. Where the diagnostic turns up a second fault, the work stops there and you hear the price before it goes any further.
Dublin collection and return is available on weekdays if you cannot make it in. Nothing about the price or the cover changes because the courier brought it.
How we do it
From the counter to back in your hand.
Free diagnostic
We confirm what has actually failed before anything is ordered or opened. It costs nothing and it is the step that stops people paying for the wrong repair.
You approve the price
You get the exact figure before any work starts. Nothing else happens without asking you first.
The repair is carried out
Done at our Drumcondra bench by the technicians who do this every day.
Bench testing
Nothing is handed back untested. The repaired part and its neighbours are all checked first.
Back in your hands
Yours again, from the counter or by courier, with 360 days of cover on the part and the work.
Before it goes back
What we test every time.
A repair is not finished when the part is fitted. It is finished when the things around it have been checked.
Power, charge and battery health
The three things that explain most faults before anything is opened.
Display, touch and every sensor
End to end, because a fault in one often points at something else entirely.
Cameras, speakers and microphones
All of them, so nothing turns up as a surprise a week later.
Ports and buttons
Including the ones you did not mention, since damage rarely lands in only one place.
Is anything on the device at risk?
We are replacing a part, not reading a phone. Your photos, messages and accounts are not something this job touches.
The one place it comes up is testing. A repair is not finished until it has been used, and using a locked device means a passcode. You are welcome to withhold it, and we will tell you which checks that leaves undone rather than quietly skipping them. A passcode you do give us lives on a paper docket that gets shredded, never in a database.
Back it up first if you can. A device that has taken a knock has had its storage shaken whether or not anything looks wrong, and a backup is free insurance against the day that matters.
Will it still survive a splash?
After any repair, ours included, work on the assumption that the device is no longer water resistant.
The rating on the box was measured once, on a sealed unit, in controlled conditions. It was never a promise about the device three years later. Adhesive hardens, seals compress and a single drop can break the seal without leaving a mark you would notice.
We reseal with fresh adhesive and it does a real job: rain, splashes and a wet counter are all fine. A submerged phone is not, and we would rather say that plainly than let you find out.
If yours goes near water regularly, say so at the counter and we will tell you what the adhesive covers and what it does not.
The 360-day warranty
Every completed repair is covered for 360 days on the part and the workmanship. If the display we fitted fails, or the fitting was at fault, we put it right at no charge.
What it does not cover is a new accident. A phone dropped again after the repair, fresh physical damage, liquid damage, or a fault in a part we did not touch, all sit outside it. That is the same limit any honest repair warranty has.
No fix, no fee. The diagnostic is free, and if the repair does not happen you pay nothing.
Three ways to get it to us
- Walk in to Drumcondra4 Richmond Road, Dublin 3. No appointment. Mon to Sat 10:00 to 18:00, closed Sunday. Most phone screens and batteries done in 15 to 45 minutes while you wait.
- We collect and returnDoor to door across Dublin, Monday to Friday, usually 2 to 4 working days. The repair takes the same time; the courier is the difference.
- Send it in yourselfPost it to the shop with a tracked, insured service and a note with your number. We cannot cover a parcel in transit, and that is the honest trade-off for the route existing.
Same repair price and the same 360-day warranty on all three. The only thing that changes is how the device travels.
More for this model
Other MacBook Pro 14-inch (M3) repairs.
Another model
Free diagnostic for other Mac models.
Asked all the time
MacBook Pro 14-inch (M3) screen questions.
€25, including the part, the fitting, the testing and the 360-day warranty. VAT is included. You get that figure confirmed before anything is opened, and if we cannot repair the phone you pay nothing.
Usually while you wait. If the diagnostic turns up something else, or a part has to be ordered, we tell you before you commit rather than after.
Usually while you wait for the straightforward ones. An intermittent fault sometimes has to be left running for a few hours to catch it, and we will tell you at the counter if that is likely.
Then you pay nothing and take the phone away knowing what is wrong with it. That is a legitimate outcome and it happens often.
No. It is free, it is honest, and there is no fee if we cannot fix the device.
Only with your say-so. You get the cause, the price and the option to say no before any paid work starts.
Then that is what we tell you, and you pay nothing. We would rather lose a repair than sell one that does not make sense.
iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.
Why bring it here
An independent workshop, not a kiosk.
We are a dedicated repair bench in Dublin 3. That means we take on work authorised channels turn away, and we tell you honestly when something is not worth fixing.
Diagnosed, not guessed
Every device is tested before we quote, so you are not paying for a part that was never the problem.
Parts that last
Genuine or OEM-grade components chosen for your model. We tell you which is going in before we start.
Your data stays yours
Hardware-only repairs. We never read, copy or move anything on your device.
No fix, no fee
If we cannot repair it, there is nothing to pay. No diagnostic fee, no handling charge.
Trusted in Dublin
Customer reviews
Highly recommend! Great service
I left my phone in to be repaired I received a price for repair which was very fair and was actually charged less when I collected the phone I was very pleased with the service and would highly recommend this shop
Excellent service, really clear explanation and itemised breakdown of the costs. Friendly and helpful staff. Highly recommend.
Excellent experience with the team in imend. My husband 50th birthday present was a phone charger and holder for your car and it wouldn't stay attached to his Audi dash. The guys in imend put two devices together to get it working. Very happy Hubbie and wife- lovely guys to work with and they even threw in a birthday charging gift.
Great shop, very good deals , first time I came here very good service, highly recommend this imend drumcondra store.
Excellent service , got a plug and a lead for 25 euro excellent value, will definitely return and become a regular client!
Trusted in Dublin
4,017+ five-star reviews.
Over a decade in Drumcondra. 10,000+ repairs.
Get your MacBook Pro 14-inch (M3) screen fixed today.
Walk in to Drumcondra without an appointment, or book online and we will have the part ready.
Book a repair 24/7 · No fix, no fee · 360-day warranty · Free diagnostic