Tell us what it is doing
Two minutes online, or straight in the door at 4 Richmond Road. The more you can say about when it started, the faster we get to the cause.
Photos, messages and files off a phone that will not turn on, assessed before anything is promised.
Includes the part, fitting, testing and the 360-day warranty. VAT included, and confirmed with you before anything is opened.
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The MacBook Pro 15-inch (Intel) came out in 2019, with a 15.4 inch Retina LCD display and the Intel Core i7 or i9 chip. The ports are Four Thunderbolt 3 and headphone and it unlocks with Touch ID at the end of the Touch Bar. There is an aluminium frame. The last 15-inch MacBook Pro, with the Touch Bar and four USB-C ports and nothing else. It was replaced by the 16-inch in late 2019. Ireland gets the A1990.
Recovery and repair are not the same job, and doing them in the wrong order can cost you both.
If you are not sure which of these you have, that is what the free diagnostic is for. It costs nothing and it is the step that stops people paying for the wrong repair.
Genuine Apple service parts where they exist for the component, and premium aftermarket where they do not. You are told which one your repair uses before you agree to it, and the 360-day warranty is the same either way.
We will not describe a part as genuine, original or Apple certified unless that is what is going into your laptop. If the honest answer is premium aftermarket, that is what we say at the counter.
You will not find work on the bill you did not agree to. If something else shows up while the laptop is open, we stop and ask rather than deciding for you.
Diagnostics from €25. A clean-up check is free.
A collection and return across Dublin can be added when you book. The repair price and the warranty are the same either way.
Two minutes online, or straight in the door at 4 Richmond Road. The more you can say about when it started, the faster we get to the cause.
Nothing is opened or ordered until we know what failed. There is no charge for this and no obligation to go ahead afterwards.
You get the exact figure before any work starts. Nothing else happens without asking you first.
It stays in the shop. The work is done on our own bench by the technicians who do it every day of the week.
We test what we replaced and everything that sits beside it, because that is where a rushed repair shows up.
Pick it up from Richmond Road or have it couriered back across Dublin. Either way it carries the 360-day warranty.
We are replacing a part, not reading a phone. Your photos, messages and accounts are not something this job touches.
The one place it comes up is testing. A repair is not finished until it has been used, and using a locked device means a passcode. You are welcome to withhold it, and we will tell you which checks that leaves undone rather than quietly skipping them. A passcode you do give us lives on a paper docket that gets shredded, never in a database.
Back it up first if you can. A device that has taken a knock has had its storage shaken whether or not anything looks wrong, and a backup is free insurance against the day that matters.
After any repair, ours included, work on the assumption that the device is no longer water resistant.
The rating on the box was measured once, on a sealed unit, in controlled conditions. It was never a promise about the device three years later. Adhesive hardens, seals compress and a single drop can break the seal without leaving a mark you would notice.
We reseal with fresh adhesive and it does a real job: rain, splashes and a wet counter are all fine. A submerged phone is not, and we would rather say that plainly than let you find out.
If yours goes near water regularly, say so at the counter and we will tell you what the adhesive covers and what it does not.
Every completed repair is covered for 360 days on the part and the workmanship. If the display we fitted fails, or the fitting was at fault, we put it right at no charge.
What it does not cover is a new accident. A phone dropped again after the repair, fresh physical damage, liquid damage, or a fault in a part we did not touch, all sit outside it. That is the same limit any honest repair warranty has.
No fix, no fee. The diagnostic is from €25, and if the repair does not happen you pay nothing.
Same repair price and the same 360-day warranty on all three. The only thing that changes is how the device travels.
€90, including the part, the fitting, the testing and the 360-day warranty. VAT is included. You get that figure confirmed before anything is opened, and if we cannot repair the phone you pay nothing.
Assessed first, then quoted. If the diagnostic turns up something else, or a part has to be ordered, we tell you before you commit rather than after.
A clean-up check is free. Any other diagnostic on the MacBook Pro 15-inch (Intel) is from €25, and you are told the cost before it starts. No additional paid work happens without your approval.
No, and anybody who says otherwise is guessing. If the storage itself is damaged the answer can be no. We assess first, tell you honestly what the odds are, and you decide before spending anything.
Not for the data. If we cannot get it back you do not pay for the recovery.
No further than proving the recovery worked. Your data is copied, checked that it opens, and handed over. We do not browse it and we do not keep a copy.
Usually, yes, and where the phone is repairable that is what we recommend. A working phone hands over its data easily. Recovery from a dead one is specialist work and it costs more.
No, and nobody honest will. What we can do is tell you the realistic odds before you commit, and stop rather than make things worse.
Nothing. No fix, no fee applies here as it does everywhere else in the shop.
Yes. We look at what we need to confirm the recovery worked and nothing else, and the device and its copy go back to you.
Turn on the automatic backup your device already has and check once that it is actually running. That is the whole task and it takes two minutes.
Usually yes. Recovery is a separate job from repairing the device, and we can often read the storage even when the device itself is beyond economic repair. Bring it in as it is and do not try to power it on repeatedly, because each attempt on a damaged board can make things worse.
It depends entirely on what happened to it. Failed screens, dead batteries and broken ports do not touch your data at all. Liquid damage and board faults are case by case, and we tell you what we think after looking rather than before.
No. These are hardware repairs and we do not open, copy or erase anything on the device. Back it up first anyway, because any device that already has a fault can fail further while it is being worked on.
Yes, and it is worth saying so at the counter, because a previous repair changes where we look first. Bring any screws or parts you were given back.
iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.
We are a dedicated repair bench in Dublin 3. That means we take on work authorised channels turn away, and we tell you honestly when something is not worth fixing.
Every device is tested before we quote, so you are not paying for a part that was never the problem.
Genuine or OEM-grade components chosen for your model. We tell you which is going in before we start.
Hardware-only repairs. We never read, copy or move anything on your device.
If we cannot repair it, there is nothing to pay. Diagnostics from €25, no handling charge.
Imend phone repair shop near me Excellent service
The staff are very good and helpful at imend phone repair shop in Drumcondra.
Help me moving my phone data great customers services at imend phone repair shop drumconda branch.
Went in to get my phone fixed last week, great service, friendly staff
Excellent service, really clear explanation and itemised breakdown of the costs. Friendly and helpful staff. Highly recommend.
Great shop, very good deals , first time I came here very good service, highly recommend this imend drumcondra store.
Walk in to Drumcondra without an appointment, or book online and we will have the part ready.
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