A cracked, black, flickering or unresponsive display, replaced as a complete assembly and tested before it goes back in your hands.
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The MacBook Pro 16-inch (M3) arrived in 2023, with a 16.2 inch Liquid Retina XDR mini-LED with ProMotion display and the M3 Pro or M3 Max chip. The ports are MagSafe 3, three Thunderbolt 4, HDMI, SDXC and headphone and it unlocks with Touch ID in the power button. There is an aluminium frame. The largest MacBook, with a notch in the display, a MagSafe port on the left and a full-size HDMI and SD card slot on the right. Ireland gets the A2991.
A screen replacement is the right answer more often than not, and it is still worth ten minutes of checking. These are the patterns that change the job.
If you are not sure which of these you have, that is what the free diagnostic is for. It costs nothing and it is the step that stops people paying for the wrong repair.
Where Apple supplies a service part for this component, that is what goes in. Where it does not, we fit premium aftermarket and say so. Which of the two you are getting is settled before you agree to anything, and the 360-day warranty does not change between them.
The words genuine and Apple certified mean something specific and we only use them when they are true of the part in front of us. Anything else is described as premium aftermarket, plainly.
Nothing extra gets done and charged for without you saying yes to it. Where the diagnostic turns up a second fault, the work stops there and you hear the price before it goes any further.
If getting here is the problem, we collect and return across Dublin from Monday to Friday. It costs the same repair price and carries the same 360-day warranty.
A screen is the one repair where the tier changes what you look at every day, so it is worth thirty seconds.
Original or manufacturer-grade part
The panel the phone left the factory with. True Tone and the brightness curve are exactly as they were, and there is no parts notice in settings. It costs the most and on a newer phone it is often the right answer.
Priced at the counterPremium aftermarket, tested to the same standard
A panel made to the original specification by somebody other than the manufacturer, tested for colour, brightness and touch before it goes in. On a phone that is three years old and going in a case, this is frequently what we would fit to our own.
Priced at the counterThe price for this repair is confirmed after a free diagnostic. Which tier suits your device is a conversation at the counter, and the price for each is on the table before you decide. The 360-day warranty is the same on both, because we would not offer a tier we did not think would last.
The tell is not day one, it is month six: how the panel dims at the low end, whether touch keeps up with fast typing, and how the coating wears. We will say which tier we would put in your phone if it were ours.
Book online in about two minutes, or walk in without an appointment. Either way, describe the symptom rather than the repair. It is more useful to us.
We confirm the fault is the display and not something behind it. This costs nothing and it is the step that stops you paying for the wrong repair.
You get the exact figure before anything is opened. Nothing else is done without asking you first.
The old display comes off, the biometric and sensor parts transfer across, the new assembly goes on and gets calibrated.
Touch, brightness, face or fingerprint unlock, front camera, earpiece and proximity, checked before we call you.
Collected from Drumcondra, or returned to your door if we picked it up. Covered for 360 days.
A repair is not finished when the part is fitted. It is finished when the things around it have been checked.
Edge to edge, including the corners, where a poorly seated assembly shows up first.
Whichever your device uses. On most phones the sensor lives in or under the display and moves across with it.
Both sit in the display assembly and both get disturbed during the job.
Several fingers at once, because a panel can pass a single-finger test and fail the moment you type.
A screen replacement is hardware work. We do not need to go into your photos, messages or accounts to do it, and we do not.
We do need to switch the phone on and use it to test the repair, so we may ask for your passcode. If you would rather not hand it over, tell us and we will show you what we cannot verify without it. Any passcode you give us goes on the paper docket and the docket gets shredded. It is never stored in our system.
Back the phone up before any repair. Not because we expect to lose anything, but because a phone that has already been dropped is a phone whose storage has already been shaken, and a backup costs nothing.
Treat the phone as no longer water resistant after any repair, including ours.
A manufacturer's IP68 rating is measured on a brand new, factory sealed device under controlled laboratory conditions. It is not a permanent property of the device. The seal degrades with age, heat and everyday knocks long before anybody opens it.
Opening a phone means cutting through that seal. We refit the display with fresh adhesive, which restores a physical seal and keeps ordinary splashes and rain out. What we will not do is tell you it is back to IP68, because we have no way to test that and neither does any independent shop in Ireland.
If your phone lives near water, say so when you book and we will talk you through what the adhesive does and does not cover.
Every completed repair is covered for 360 days on the part and the workmanship. If the display we fitted fails, or the fitting was at fault, we put it right at no charge.
What it does not cover is a new accident. A phone dropped again after the repair, fresh physical damage, liquid damage, or a fault in a part we did not touch, all sit outside it. That is the same limit any honest repair warranty has.
No fix, no fee. The diagnostic is free, and if the repair does not happen you pay nothing.
Same repair price and the same 360-day warranty on all three. The only thing that changes is how the device travels.
We quote it after a free diagnostic, because the price depends on what we find. No fix, no fee, so if we cannot repair it you pay nothing.
15 to 45 minutes for most phones. If the diagnostic turns up something else, or a part has to be ordered, we tell you before you commit rather than after.
That depends on the grade you choose and we tell you which one is going in before you agree. A genuine service part where one exists for your model, otherwise a premium aftermarket panel. The 360-day warranty is the same either way, and we will not describe a part as original when it is not.
Several manufacturers pair the panel to the board, so a replacement can show a notice in settings even when the repair is sound and everything works. It is a parts message, not a fault, and we tell you if your model does it before we start.
On a handful of older models, yes, where the glass and the display are separate layers. On everything current they are bonded, and splitting them is a gamble with your display that we are not willing to take with somebody else's phone.
No. A screen replacement does not touch your storage. Back it up anyway, because that is good advice on any day, not just the day a repair is booked.
No, and that is the reason we ask which model you have before quoting. Panels differ by size, by technology and by how the biometric sensor is mounted, and a screen from the closest-looking sibling will not fit.
iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.
We are a dedicated repair bench in Dublin 3. That means we take on work authorised channels turn away, and we tell you honestly when something is not worth fixing.
Every device is tested before we quote, so you are not paying for a part that was never the problem.
Genuine or OEM-grade components chosen for your model. We tell you which is going in before we start.
Hardware-only repairs. We never read, copy or move anything on your device.
If we cannot repair it, there is nothing to pay. No diagnostic fee, no handling charge.
The screen stopped working on my iPhone 13 mini - it had recently been repaired elsewhere. I got a warm welcome in the shop, and a phone to borrow while mine was in for diagnostics and repair. An issue with the battery was also detected and I am very happy with the new screen and battery and appreciated the excellent service and communication.
Amazing place and very professional staff. Brought iPad for repair. They diagnosed the issue, replaced battery and gave new leads for charging. Also repaired an iPhone with motherboard issues and screen cover. I can't recommend them enough. Best repair and sales for all makes of mobile phones and devices. We are very lucky to have these in our doorstep in Drumcondra.
Excellent staff members at imend mobile phone repair shop did well on my iPhone screen protector with privacy film I'm definitely going to recommend i have been here before fast repair centre imend drumcondra Dublin
Got a Premium Screen Repair for an unbelievable cheap price. Made a booking and was very impressed with their customer service help and knowledge. Fitted in another part as well which badly needed fixing. The whole fixing process was 30 minutes!! I was very impressed with my overall experience!!! Thank you
I have fixed my iPhone SE screen camera and battery at Imend Drumcondra branch This was my second visit at imend. Reliable fast mobile repair service! Can't recommend enough
The team are absolutely fantastic. Extremely knowledgeable and helpful. I thought my ipad was unsalvageable but now it is brand new! They took the bend out and replaced the really badly cracked screen and it works perfectly. Can't recommend imend Drumcondra enough!
Walk in to Drumcondra without an appointment, or book online and we will have the part ready.
Book a repair 24/7 · No fix, no fee · 360-day warranty · Free diagnostic
