Tell us what is wrong
Book online in about two minutes, or walk in to Drumcondra without an appointment. Either way you get a price before anything is opened.
Takes two minutesUsually while you wait. Carried out at our Drumcondra workshop and bench-tested before it goes back in your hands.
Book this if you are seeing any of the following on your Nokia 1.3.
Not sure, or more than one fault? Our technicians confirm the cause with a free diagnostic before any work starts.
No additional paid work is carried out without your approval. If we find something else, we explain it and confirm the cost first.
Book online in about two minutes, or walk in to Drumcondra without an appointment. Either way you get a price before anything is opened.
Takes two minutesWe find the actual fault rather than swapping the easiest part. If the real problem is cheaper than you feared, that is what you pay.
No charge to lookFitted, bench-tested end to end, and back in your hands with a 360-day warranty on parts and workmanship.
360-day warrantyIt is free. We find out what is wrong with the Nokia 1.3 and tell you what the repair costs, and you decide from there. A clean and check is free too. The one thing that is charged is a bench diagnostic, €25, where the fault can only be found by opening the device, and we ask you before we do it. No fix, no fee, so if we cannot repair it you pay nothing.
Usually while you wait. If a part needs ordering we tell you at the counter, before you commit.
Often yes, and the sums are better than people expect. Parts for the Nokia 1.3 are widely supplied and cost less than they did when it was the current model, so the repair is cheaper now than it would have been then. We quote it against what the device is worth and say plainly if it does not add up.
We test the device against the symptoms you describe, open it if we need to, and identify the actual fault rather than the obvious one. You get told what is wrong, what it costs and how long it takes, and you decide from there.
Yes, and there is no obligation to go ahead. If you decide not to repair it, you take it away and pay nothing.
Card or cash at the counter when you collect. You get a firm price before any work starts, and it does not change unless we find something else and you agree to it first.
4 Richmond Road, Drumcondra, Dublin 3, D03 FX52, a few minutes from Drumcondra train station and on several bus routes into the city. There is parking on the road outside.
No. The diagnostic is free whether you go ahead with the repair or not, and that is true for the quick check at the counter and the longer one on the bench.
Yes, including VAT, the part, the fitting and the testing. If we find something else once we are inside, we ring you before doing anything, and you can say no and pay nothing.
Most of the time, yes, if we have the part on the shelf. That covers common iPhone and Galaxy screens and batteries. Ring ahead on 085 200 1155 with your model if you are coming across the city and want to be sure.
That depends on what the device is worth and what the repair costs, and we will tell you honestly when the sums do not work. Turning away a job we could have charged for is the reason people come back.
Yes, and it is worth saying so at the counter, because a previous repair changes where we look first. Bring any screws or parts you were given back.
Yes, with collection across Dublin, an invoice rather than a counter payment, and a single contact rather than a queue. There is a page for that with the details.
Walk in. We are at 4 Richmond Road, Drumcondra, Dublin 3, open Monday to Friday 9am to 6pm and Saturday 10am to 5pm. Closed Sunday. You can also book online and we will confirm a slot, or ask us to collect the device anywhere in Dublin, Monday to Friday.
Yes, anywhere in Dublin, Monday to Friday. Tell us where you are and we arrange a time. Outside Dublin we are not set up for collection, so the device would need to come to the shop.
iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.
Nothing here is posted to a depot in another country and nothing is done by somebody you cannot talk to. That is why we can look at a device again the next morning if it needs it.
Board-level work, older models and devices written off elsewhere. Refused is not the same as unrepairable.
Genuine, service or premium aftermarket, named and priced before you agree to anything.
A repair is a hardware job. There is deliberately no field in our system for a device passcode.
When a repair costs more than the device is worth, we say so. It loses us the job and keeps the customer.
Best place, best people
Caz is a legend gave me a good deal looked after me good fella thanks mate
Excellent service and the staff were so friendly and helpful. My sons Nintendo controller broke and they went above and beyond to fix it. Would definitely go back.
This was my second time back to Imend. Great friendly guy working there and extremely helpful. Phone was repaired very quickly and its like brand new. Only too happy to recommend Imend.
Excellent service, really clear explanation and itemised breakdown of the costs. Friendly and helpful staff. Highly recommend.
This mobile shop is really excellent incustomer service and friendliness top men here..
Walk in to Drumcondra, or book online in two minutes and we will confirm your slot.
Book a repair 24/7 · No fix, no fee · 360-day warranty · Free diagnostic