Nokia 5.3 Free Diagnostic in Dublin

Usually while you wait. Carried out at our Drumcondra workshop and bench-tested before it goes back in your hands.

PriceFreeWe find out what is wrong and tell you what it costs, with no obligation to go ahead. Looking at it is free, and so is a clean and check. If the fault can only be found by opening the device and testing it on the bench, that is a €25 repair diagnostic, and we ask you first.
Mon to Sat 10 to 6
Nokia 5.3
360-day warranty Most phone repairs in 15 to 45 minutes No fix, no fee Data-safe repairs

Is this the right repair?

Book this if you are seeing any of the following on your Nokia 5.3.

  • Not sure what is wrong
  • More than one problem
  • Something else entirely

Not sure, or more than one fault? Our technicians confirm the cause with a free diagnostic before any work starts.

What the price includes

  • Full diagnostic at no charge
  • Clear explanation of the fault
  • Firm quote before any work begins

No additional paid work is carried out without your approval. If we find something else, we explain it and confirm the cost first.

How it works

Three steps, no guesswork.

Tell us what is wrong

Book online in about two minutes, or walk in to Drumcondra without an appointment. Either way you get a price before anything is opened.

Takes two minutes

Free diagnostic first

We find the actual fault rather than swapping the easiest part. If the real problem is cheaper than you feared, that is what you pay.

No charge to look

Repaired and tested

Fitted, bench-tested end to end, and back in your hands with a 360-day warranty on parts and workmanship.

360-day warranty
Asked all the time

Common questions.

It is free. We find out what is wrong with the Nokia 5.3 and tell you what the repair costs, and you decide from there. A clean and check is free too. The one thing that is charged is a bench diagnostic, €25, where the fault can only be found by opening the device, and we ask you before we do it. No fix, no fee, so if we cannot repair it you pay nothing.

Usually while you wait. If a part needs ordering we tell you at the counter, before you commit.

Often yes, and the sums are better than people expect. Parts for the Nokia 5.3 are widely supplied and cost less than they did when it was the current model, so the repair is cheaper now than it would have been then. We quote it against what the device is worth and say plainly if it does not add up.

We test the device against the symptoms you describe, open it if we need to, and identify the actual fault rather than the obvious one. You get told what is wrong, what it costs and how long it takes, and you decide from there.

Yes, and there is no obligation to go ahead. If you decide not to repair it, you take it away and pay nothing.

Bring it in and we do it again at no cost, for 360 days from the repair, on the part and the workmanship both. That does not cover new accidental damage, which we will always be straight with you about.

Yes, with collection across Dublin, an invoice rather than a counter payment, and a single contact rather than a queue. There is a page for that with the details.

No. The diagnostic is free whether you go ahead with the repair or not, and that is true for the quick check at the counter and the longer one on the bench.

Walk in. We are at 4 Richmond Road, Drumcondra, Dublin 3, open Monday to Friday 9am to 6pm and Saturday 10am to 5pm. Closed Sunday. You can also book online and we will confirm a slot, or ask us to collect the device anywhere in Dublin, Monday to Friday.

Card or cash at the counter when you collect. You get a firm price before any work starts.

Yes, and it is worth saying so at the counter, because a previous repair changes where we look first. Bring any screws or parts you were given back.

For common faults on common models, yes, and the price is on the page you are reading. For anything with no clear symptom, liquid damage especially, nobody can price it honestly without opening it, so we do that for free first.

You pay nothing. No fix, no fee covers the diagnostic and the handling, so the only time you pay is when the device comes back working. If a repair turns out to cost more than the device is worth, we tell you that instead of doing it.

4 Richmond Road, Drumcondra, Dublin 3, D03 FX52, a few minutes from Drumcondra train station and on several bus routes into the city. There is parking on the road outside.

Saturday 10am to 5pm, Monday to Friday 9am to 6pm, closed Sunday. No appointment needed on any of those days.

iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.

The difference

The bench is in the building.

Nothing here is posted to a depot in another country and nothing is done by somebody you cannot talk to. That is why we can look at a device again the next morning if it needs it.

Repairs others refuse

Board-level work, older models and devices written off elsewhere. Refused is not the same as unrepairable.

A tier you choose

Genuine, service or premium aftermarket, named and priced before you agree to anything.

Nothing read, nothing kept

A repair is a hardware job. There is deliberately no field in our system for a device passcode.

Told when to walk away

When a repair costs more than the device is worth, we say so. It loses us the job and keeps the customer.

Getting it here

Bring it down, or stay where you are.

Over the counter

  • Richmond Road, off Drumcondra Road Lower
  • Nine to six weekdays, ten to five Saturday
  • Most people wait rather than come back
Find us

We come to you

  • Anywhere in Dublin, weekdays
  • Two to four working days, tracked both ways
  • Nothing to pay if we cannot fix it
Arrange a pickup
Trusted in Dublin

Customer reviews

Highly recommend! Great service

Tia AttewellTrustpilot

Excellent phone shop in drumcondra I have been inn few times best mobile phone repair shop in Dublin.

Louise ClarkeTrustpilot

Excellent staff helpful solved my phone problem just in few minutes at iMend drumcondra branch. Very professional phone repair shop in Dublin 3 highly skilled and experienced repair well recommended mobile phone shop

Conall O FrighilTrustpilot

Very help full guys, fixed my phone very quick, I would highly recommend

Terri CanningTrustpilot

Excellent customer service, supportive staff detailed explanations of all products and great value for your money Note: HIGHLY RECOMMENDED

declan lawlorTrustpilot

Best place to get phones fixed and to buy new phones , prices are the best part . Lot of random people sell phones online but this shop is the cheapest and most reliable. Highly recommend

zafar peterTrustpilot

All reviews

Trusted in Dublin

4,017+ five-star reviews.

1,442 on DoneDeal

1,404 on Adverts.ie

Over a decade in Drumcondra. 10,000+ repairs.

Get your Nokia 5.3 working again.

Walk in to Drumcondra, or book online in two minutes and we will confirm your slot.

Book a repair 24/7 · No fix, no fee · 360-day warranty · Free diagnostic