Tell us what it is doing
Two minutes online, or straight in the door at 4 Richmond Road. The more you can say about when it started, the faster we get to the cause.
More than one symptom, or a fault that comes and goes, worked out properly before anybody quotes you for a part.
Includes the part, fitting, testing and the 360-day warranty. VAT included, and confirmed with you before anything is opened.
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The Pixel 6 arrived in 2021, with a 6.4 inch OLED display and the Google Tensor chip. It charges over USB-C and it unlocks with a fingerprint reader under the display. There is an aluminium frame, and it is rated IP68. A flat screen, a two-tone glass back and the camera bar with two lenses. Its under-display fingerprint reader is the slowest of the range and that is not a fault.
A diagnostic is not a repair, it is the step that stops you paying for the wrong one.
If you are not sure which of these you have, that is what the free diagnostic is for. It costs nothing and it is the step that stops people paying for the wrong repair.
Where Google supplies a service part for this component, that is what goes in. Where it does not, we fit premium aftermarket and say so. Which of the two you are getting is settled before you agree to anything, and the 360-day warranty does not change between them.
We will not describe a part as genuine, original or Google certified unless that is what is going into your phone. If the honest answer is premium aftermarket, that is what we say at the counter.
No additional paid work happens without your approval. If the diagnostic finds something behind the part we are replacing, we stop, explain it and confirm the cost first.
If getting here is the problem, we collect and return across Dublin from Monday to Friday. It costs the same repair price and carries the same 360-day warranty.
Two minutes online, or straight in the door at 4 Richmond Road. The more you can say about when it started, the faster we get to the cause.
Before a part is ordered we establish what has really gone wrong. It is free, and it is the reason people do not leave here having paid for the wrong thing.
You hear the number first. If it is not worth it to you, that is a perfectly good answer and it costs you nothing.
It stays in the shop. The work is done on our own bench by the technicians who do it every day of the week.
The repaired function and the things around it are checked before we call you.
Pick it up from Richmond Road or have it couriered back across Dublin. Either way it carries the 360-day warranty.
A repair is not finished when the part is fitted. It is finished when the things around it have been checked.
The three things that explain most faults before anything is opened.
End to end, because a fault in one often points at something else entirely.
All of them, so nothing turns up as a surprise a week later.
Including the ones you did not mention, since damage rarely lands in only one place.
We are replacing a part, not reading a phone. Your photos, messages and accounts are not something this job touches.
The one place it comes up is testing. A repair is not finished until it has been used, and using a locked device means a passcode. You are welcome to withhold it, and we will tell you which checks that leaves undone rather than quietly skipping them. A passcode you do give us lives on a paper docket that gets shredded, never in a database.
Back it up first if you can. A device that has taken a knock has had its storage shaken whether or not anything looks wrong, and a backup is free insurance against the day that matters.
After any repair, ours included, work on the assumption that the device is no longer water resistant.
The rating on the box was measured once, on a sealed unit, in controlled conditions. It was never a promise about the device three years later. Adhesive hardens, seals compress and a single drop can break the seal without leaving a mark you would notice.
We reseal with fresh adhesive and it does a real job: rain, splashes and a wet counter are all fine. A submerged phone is not, and we would rather say that plainly than let you find out.
If yours goes near water regularly, say so at the counter and we will tell you what the adhesive covers and what it does not.
Every completed repair is covered for 360 days on the part and the workmanship. If the display we fitted fails, or the fitting was at fault, we put it right at no charge.
What it does not cover is a new accident. A phone dropped again after the repair, fresh physical damage, liquid damage, or a fault in a part we did not touch, all sit outside it. That is the same limit any honest repair warranty has.
No fix, no fee. The diagnostic is free, and if the repair does not happen you pay nothing.
Same repair price and the same 360-day warranty on all three. The only thing that changes is how the device travels.
€25, including the part, the fitting, the testing and the 360-day warranty. VAT is included. You get that figure confirmed before anything is opened, and if we cannot repair the phone you pay nothing.
Usually while you wait. If the diagnostic turns up something else, or a part has to be ordered, we tell you before you commit rather than after.
No. The diagnostic is free, you get told what has failed and what it costs, and there is no fee if we cannot fix it.
Then you pay nothing and take the phone away knowing what is wrong with it. That is a legitimate outcome and it happens often.
No. It is free, it is honest, and there is no fee if we cannot fix the device.
Usually the same day. Where a fault only shows itself under load we sometimes need to leave the device running, and we tell you that at the counter.
Then that is what we tell you, and you pay nothing. We would rather lose a repair than sell one that does not make sense.
iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.
We are a dedicated repair bench in Dublin 3. That means we take on work authorised channels turn away, and we tell you honestly when something is not worth fixing.
Every device is tested before we quote, so you are not paying for a part that was never the problem.
Genuine or OEM-grade components chosen for your model. We tell you which is going in before we start.
Hardware-only repairs. We never read, copy or move anything on your device.
If we cannot repair it, there is nothing to pay. No diagnostic fee, no handling charge.
Great service, same day pixel 6a fix
Best place, best people
Help me moving my phone data great customers services at imend phone repair shop drumconda branch.
I had a great experience getting my phone fixed. The staff was friendly and efficient, and my phone works perfectly now. It was also not expensive. Highly recommend their service!
Hi, iMend, Drumcondra just fixed my phone ringer for free! I left this review to thank the staff member for being so kind. Excellent shop on the corner of Richmond Road and Drumcondra Road.
Very help full guys, fixed my phone very quick, I would highly recommend
Walk in to Drumcondra without an appointment, or book online and we will have the part ready.
Book a repair 24/7 · No fix, no fee · 360-day warranty · Free diagnostic