PlayStation 4 Pro Controller Drift Repair in Dublin

Usually same day. Carried out at our Drumcondra workshop and bench-tested before it goes back in your hands.

PriceAfter free diagnosticWe confirm the exact price before any work begins. If we cannot fix it, you pay nothing.
Mon to Sat 10 to 6
PlayStation 4 Pro
360-day warranty Most phone repairs in 15 to 45 minutes No fix, no fee Data-safe repairs

Is this the right repair?

Book this if you are seeing any of the following on your PlayStation 4 Pro.

  • Character moves on its own
  • Stick does not centre
  • Input registers without touching the stick

Not sure, or more than one fault? Our technicians confirm the cause with a free diagnostic before any work starts.

What the price includes

  • Analogue stick module replaced
  • Calibration and input testing
  • 360-day warranty on parts and workmanship

No additional paid work is carried out without your approval. If we find something else, we explain it and confirm the cost first.

Where it happens

One bench, two ways to reach it.

Drop in

  • The repair happens at 4 Richmond Road, not at a depot
  • Walk in without booking anything
  • Most phone work is 15 to 45 minutes
Hours and directions

Courier it

  • Dublin addresses, Monday to Friday
  • Collected, repaired and returned to the same door
  • 360 days of warranty either way
Book collection
Asked all the time

Common questions.

We quote the PlayStation 4 Pro after a free diagnostic, because the price depends on what we find. No fix, no fee, so if we cannot repair it you pay nothing.

Usually same day. If a part needs ordering we tell you at the counter, before you commit.

Often yes, and the sums are better than people expect. Parts for the PlayStation 4 Pro are widely supplied and cost less than they did when it was the current model, so the repair is cheaper now than it would have been then. We quote it against what the device is worth and say plainly if it does not add up.

Yes. Stick drift is a worn potentiometer in the thumbstick module, and the fix is replacing the module rather than the whole controller. It is a common repair and much cheaper than a new controller.

Sometimes, briefly. Contact cleaner can settle a drifting stick for a few weeks, but once the track inside is worn it comes back. We will tell you honestly which one yours is.

Yes, and it is worth saying so at the counter, because a previous repair changes where we look first. Bring any screws or parts you were given back.

For most screen and battery work, 15 to 45 minutes, and people wait in the shop. Anything that has to come apart further, or that we want to run for a while before handing back, we tell you the day rather than guess at an hour.

Walk in. We are at 4 Richmond Road, Drumcondra, Dublin 3, open Monday to Friday 9am to 6pm and Saturday 10am to 5pm. Closed Sunday. You can also book online and we will confirm a slot, or ask us to collect the device anywhere in Dublin, Monday to Friday.

That is a cooling problem and it is one of the most common jobs we see. Dust in the heatsink and dried thermal paste. A full strip, clean and repaste is a same-day job and it makes an audible difference.

No. The diagnostic is free whether you go ahead with the repair or not, and that is true for the quick check at the counter and the longer one on the bench.

Yes, with collection across Dublin, an invoice rather than a counter payment, and a single contact rather than a queue. There is a page for that with the details.

360 days on parts and workmanship. If the same fault comes back and it was not caused by new damage, we repair it again at no cost. Accidental damage, liquid damage after the repair and cracked glass are not covered.

iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.

What actually happens

From the counter to the bench.

You hand it over

No form to fill in and no appointment to keep. Tell us what it is doing, or what it stopped doing, and we take it from there.

Walk-ins welcome

We find out why

The fault gets diagnosed before anything is quoted, because the obvious part is not always the broken one. That check costs nothing either way.

Free to look

You get a firm number

One price, agreed before work starts. If we find something else inside, we ring you first rather than adding it to the bill.

No surprises
The difference

The bench is in the building.

Nothing here is posted to a depot in another country and nothing is done by somebody you cannot talk to. That is why we can look at a device again the next morning if it needs it.

Repairs others refuse

Board-level work, older models and devices written off elsewhere. Refused is not the same as unrepairable.

A tier you choose

Genuine, service or premium aftermarket, named and priced before you agree to anything.

Nothing read, nothing kept

A repair is a hardware job. There is deliberately no field in our system for a device passcode.

Told when to walk away

When a repair costs more than the device is worth, we say so. It loses us the job and keeps the customer.

Trusted in Dublin

Customer reviews

Excellent service pleasure to deal with this is my 3rd time purchasing a phone from them.

Michael o'neillTrustpilot

Best phone shop in dublin just came from polland bought my new phone good service. Imend.

ZdzislawTrustpilot

Very help full guys, fixed my phone very quick, I would highly recommend

Terri CanningTrustpilot

Brilliant seller would 100% recommend this store and this gentleman, so nice to deal with and the product is amazing. Imend

KristopherTrustpilot

Excellent service , got a plug and a lead for 25 euro excellent value, will definitely return and become a regular client!

Zachary PaivaTrustpilot

Best place to get phones fixed and to buy new phones , prices are the best part . Lot of random people sell phones online but this shop is the cheapest and most reliable. Highly recommend

zafar peterTrustpilot

All reviews

Ten years of this

Reviews you can go and read.

1,442 on DoneDeal

1,404 on Adverts.ie

Every one on somebody else's site. 10,000+ repairs.

Get your PlayStation 4 Pro working again.

Walk in to Drumcondra, or book online in two minutes and we will confirm your slot.

Book a repair 24/7 · No fix, no fee · 360-day warranty · Free diagnostic