PlayStation 5 Slim Controller Drift Repair in Dublin

Usually same day. Carried out at our Drumcondra workshop and bench-tested before it goes back in your hands.

PriceAfter free diagnosticWe confirm the exact price before any work begins. If we cannot fix it, you pay nothing.
Mon to Sat 10 to 6
PlayStation 5 Slim
360-day warranty Most phone repairs in 15 to 45 minutes No fix, no fee Data-safe repairs

Is this the right repair?

Book this if you are seeing any of the following on your PlayStation 5 Slim.

  • Character moves on its own
  • Stick does not centre
  • Input registers without touching the stick

Not sure, or more than one fault? Our technicians confirm the cause with a free diagnostic before any work starts.

What the price includes

  • Analogue stick module replaced
  • Calibration and input testing
  • 360-day warranty on parts and workmanship

No additional paid work is carried out without your approval. If we find something else, we explain it and confirm the cost first.

The difference

The bench is in the building.

Nothing here is posted to a depot in another country and nothing is done by somebody you cannot talk to. That is why we can look at a device again the next morning if it needs it.

Repairs others refuse

Board-level work, older models and devices written off elsewhere. Refused is not the same as unrepairable.

A tier you choose

Genuine, service or premium aftermarket, named and priced before you agree to anything.

Nothing read, nothing kept

A repair is a hardware job. There is deliberately no field in our system for a device passcode.

Told when to walk away

When a repair costs more than the device is worth, we say so. It loses us the job and keeps the customer.

Asked all the time

Common questions.

We quote the PlayStation 5 Slim after a free diagnostic, because the price depends on what we find. No fix, no fee, so if we cannot repair it you pay nothing.

Usually same day. If a part needs ordering we tell you at the counter, before you commit.

The PlayStation 5 Slim came out in 2023, which puts it in the range where a single repair usually buys years rather than months. A screen or a battery costs a fraction of a replacement handset, and you keep everything already set up on it.

Yes. Stick drift is a worn potentiometer in the thumbstick module, and the fix is replacing the module rather than the whole controller. It is a common repair and much cheaper than a new controller.

Sometimes, briefly. Contact cleaner can settle a drifting stick for a few weeks, but once the track inside is worn it comes back. We will tell you honestly which one yours is.

360 days on parts and workmanship. If the same fault comes back and it was not caused by new damage, we repair it again at no cost. Accidental damage, liquid damage after the repair and cracked glass are not covered.

For common faults on common models, yes, and the price is on the page you are reading. For anything with no clear symptom, liquid damage especially, nobody can price it honestly without opening it, so we do that for free first.

Saturday 10am to 5pm, Monday to Friday 9am to 6pm, closed Sunday. No appointment needed on any of those days.

4 Richmond Road, Drumcondra, Dublin 3, D03 FX52, a few minutes from Drumcondra train station and on several bus routes into the city. There is parking on the road outside.

You pay nothing. No fix, no fee covers the diagnostic and the handling, so the only time you pay is when the device comes back working. If a repair turns out to cost more than the device is worth, we tell you that instead of doing it.

For most screen and battery work, 15 to 45 minutes, and people wait in the shop. Anything that has to come apart further, or that we want to run for a while before handing back, we tell you the day rather than guess at an hour.

That depends on what the device is worth and what the repair costs, and we will tell you honestly when the sums do not work. Turning away a job we could have charged for is the reason people come back.

iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.

The order of things

Diagnose first, quote second.

Describe the symptom

You do not need to know what the part is called. What it does, when it started and whether it was dropped or got wet tells us most of it.

Plain terms are fine

The device gets tested

Every one is checked before a price is given, so nobody pays for a component that was working the whole time. Nothing is opened without your say-so.

Nothing to pay

Fixed, checked, handed back

Buttons, cameras, sensors, speakers and a real call, tested before it leaves. Then 360 days of cover on the part and the work.

Tested end to end
Two ways in

Walk in, or we collect it.

Walk in

  • 4 Richmond Road, Drumcondra, Dublin 3
  • No appointment needed during opening hours
  • Same-day service on most phones, depending on device health
Opening hours and directions

Collection and return

  • Door to door across Dublin, Monday to Friday
  • Usually 2 to 4 working days
  • Tracked, with the same 360-day warranty
Book a collection
Trusted in Dublin

Customer reviews

Excellent service very kind staff at imend mobile repair shop drumcondra

Deborah CostelloTrustpilot

Caz is a legend gave me a good deal looked after me good fella thanks mate

Ollie BellTrustpilot

Excellent service, really clear explanation and itemised breakdown of the costs. Friendly and helpful staff. Highly recommend.

DavidTrustpilot

Excellent customer service regular customer Will highly recommend this Imend mobile phone shop Drumcondra branch.

Roy CarolanTrustpilot

Hi, iMend, Drumcondra just fixed my phone ringer for free! I left this review to thank the staff member for being so kind. Excellent shop on the corner of Richmond Road and Drumcondra Road.

MargaretTrustpilot

Excellent service , got a plug and a lead for 25 euro excellent value, will definitely return and become a regular client!

Zachary PaivaTrustpilot

All reviews

Trusted in Dublin

4,017+ five-star reviews.

1,442 on DoneDeal

1,404 on Adverts.ie

Over a decade in Drumcondra. 10,000+ repairs.

Get your PlayStation 5 Slim working again.

Walk in to Drumcondra, or book online in two minutes and we will confirm your slot.

Book a repair 24/7 · No fix, no fee · 360-day warranty · Free diagnostic