Samsung Free Diagnostic in Dublin

From €25, depending on the model. Pick your model above for the exact figure.

Usually while you wait. We confirm timing before you commit.

We test the device against the symptoms you describe, open it if we need to, and identify the actual fault rather than the obvious one. You get told what is wrong, what it costs and how long it takes, and you decide from there.

Yes, and there is no obligation to go ahead. If you decide not to repair it, you take it away and pay nothing.

For most screen and battery work, 15 to 45 minutes, and people wait in the shop. Anything that has to come apart further, or that we want to run for a while before handing back, we tell you the day rather than guess at an hour.

Yes. It makes no difference where a device came from, whether it was bought here, abroad or second hand. Bring it in.

You pay nothing. No fix, no fee covers the diagnostic and the handling, so the only time you pay is when the device comes back working. If a repair turns out to cost more than the device is worth, we tell you that instead of doing it.

Bring it in and we do it again at no cost, for 360 days from the repair, on the part and the workmanship both. That does not cover new accidental damage, which we will always be straight with you about.

On models where the reader is under the display it is part of the screen assembly, so it is replaced with it and calibrated afterwards. We test it before handing the phone back. On models with a side-mounted reader it is untouched.

Yes, anywhere in Dublin, Monday to Friday. Tell us where you are and we arrange a time. Outside Dublin we are not set up for collection, so the device would need to come to the shop.

Usually. A phone that shows nothing is often a phone whose screen is dead rather than a phone that is dead, and the two look identical from the outside. Finding out which is free.

Card or cash at the counter when you collect. You get a firm price before any work starts.