Tested, not just wiped
Battery health, charging, cameras, speakers, buttons and screen are all checked before a device is priced.
Every device we sell is tested by the same technicians who repair them, wiped properly, graded honestly and covered by our 360-day warranty.
Find your model, pick the condition that matches, and see what we pay in cash or in iMEND credit. Credit is worth more, and it covers repairs as well as devices.
We see what fails in these devices every day, so the ones we put on the shelf are the ones we would happily fix again.
Battery health, charging, cameras, speakers, buttons and screen are all checked before a device is priced.
The same warranty as our repairs. If something fails that we should have caught, we sort it.
Every device is fully erased and account-locks are cleared before it is offered for sale.
A, B or C, with the marks described. What you see on the shelf is what you take home.
Two minutes of preparation and you walk out paid the same day.
Every device we buy or sell is graded the same way, so the price always matches the condition.
Find your device and pick the condition that matches. You see the cash and credit figures before you leave the house.
Takes about a minuteBring it in with photo ID. We test the screen, battery, cameras and ports in front of you and confirm the grade.
Checked while you waitTake the cash, or take the higher credit figure and spend it on a repair, an accessory or another device.
Same day, every timeWe open these things every day. That means we spot a swollen battery or a previous bad repair that a general second-hand shop would miss, in both directions.
We show you what we found and how it affects the price. No figure drops after you have handed it over.
Take store credit instead of cash and you get a better figure, and it spends on repairs as well as devices.
Every device is fully erased before it goes anywhere near a shelf. Your data does not travel with it.
Sometimes fixing it and keeping it beats trading it in. We will tell you when that is the case.
The figure you see online is for the condition you picked. When you bring the device in we check the screen, body, battery and every function, then confirm the grade. If we agree with your assessment the price does not change.
Cash is money in your hand. Credit is worth more and can be spent on a repair, an accessory or another device. If you were going to spend it with us anyway, credit is simply the better deal.
Photo ID, which we are required to record when buying second-hand devices. Bring the charger and box if you still have them, because both lift the grade.
Usually yes. A cracked screen lowers the grade but rarely makes a device worthless, because we repair them ourselves. Bring it in and we will price it honestly.
The same 360 days as our repairs, covering hardware faults that are not caused by damage after you buy it.
The same day, at the counter, once we have checked the device. There is no waiting on a transfer and nothing to post.
No, and neither should anybody else. A device still under a bill pay or finance agreement is not yours to sell until it is cleared, and it can be blocked on the network afterwards, which leaves the buyer with a brick and us out of pocket.
The same visit. We check the device in front of you, agree the grade, and pay before you leave. There is no waiting for a transfer or a postal cheque.
Tell us the model you are after and we will message you the moment one comes through the shop.
Tested on our bench · Graded honestly · Data wiped · 360-day warranty
Each of these has its own page with the grades and the payout. The grid above is the live stock; this is the whole list.
Trade in an old device and put the credit straight towards fixing the one you actually use.
Cash or credit · Paid same day · Data wiped · Photo ID needed