iPhone: back glass smashed

The price depends almost entirely on the model. From the iPhone 14 onwards the back glass comes off on its own, which made this a much cheaper repair. On the iPhone 8 through 13 it is laminated to the frame and has to be broken out in pieces and cleared, so the cost is mostly labour.

Mon to Sat 10 to 6
iPhone back glass replacement in Dublin
360-day warranty Most phone repairs in 15 to 45 minutes No fix, no fee Data-safe repairs

What causes it

  • A drop onto a hard edge, which concentrates the impact
  • Pressure in a pocket or bag against an existing hairline crack
  • A swollen battery pushing the panel out from inside
  • Thermal stress on an already weakened panel

What to do right now

  • Tape over it to stop the glass shedding
  • Check whether wireless charging still works
  • Look at whether the panel is sitting flat or bulging, because a bulge is the battery
  • Treat the phone as having no water resistance from now on
The diagnostic

What we check at the bench.

  • Whether the frame is bent, which affects how the new panel seats
  • The wireless charging coil, which sits directly under the glass
  • The battery, in case it caused the break rather than the drop
  • Camera lenses, which usually take the same impact
Asked all the time

Common questions.

A drop onto a hard edge, which concentrates the impact. Pressure in a pocket or bag against an existing hairline crack

Back Glass Replacement starts from €50 depending on the model. No fix, no fee, so if we cannot repair it you pay nothing.

From the iPhone 14 onwards the back glass can be removed on its own, so it is no longer a full housing transfer. On the iPhone 8 through 13 the glass is laminated to the frame and has to be broken out and cleared, which is why those models cost more to do.

On most recent phones the back panel is bonded to the frame with adhesive that only releases under heat, and on some models the glass has to be removed in pieces with a laser and the residue cleared before the new panel goes on. It is slow work, and the price is mostly labour.

You can, but two things follow. Loose glass keeps shedding splinters, and a broken back stops wireless charging working properly on many models. Water resistance is gone either way until it is sealed again.

Yes, back to the iPhone 7 and often further. Parts for older models are frequently easier to get than for the newest ones, and the repair usually costs less.

Saturday 10am to 5pm, Monday to Friday 9am to 6pm, closed Sunday. No appointment needed on any of those days.

Usually. A phone that shows nothing is often a phone whose screen is dead rather than a phone that is dead, and the two look identical from the outside. Finding out which is free.

On some models and some tiers, yes, and it appears in Settings under Parts and Service. It does not change how the phone works. We tell you before the repair whether the part we are fitting will show it.

Yes, and it is worth saying so at the counter, because a previous repair changes where we look first. Bring any screws or parts you were given back.

For most screen and battery work, 15 to 45 minutes, and people wait in the shop. Anything that has to come apart further, or that we want to run for a while before handing back, we tell you the day rather than guess at an hour.

360 days on parts and workmanship. If the same fault comes back and it was not caused by new damage, we repair it again at no cost. Accidental damage, liquid damage after the repair and cracked glass are not covered.

Trusted in Dublin

Customer reviews

I had a sim issue not working I have been to this shop my iPhone 14 was fixed rapidly and it's working now this mobile shop was grate I can recommend anyone to go for any mobile phone repair imend is brilliant phone repair shop Dublin near my house

Mary MeehanTrustpilot

The screen stopped working on my iPhone 13 mini - it had recently been repaired elsewhere. I got a warm welcome in the shop, and a phone to borrow while mine was in for diagnostics and repair. An issue with the battery was also detected and I am very happy with the new screen and battery and appreciated the excellent service and communication.

RoseTrustpilot

Imend provide a very professional and helpful service. They successfully transferred the data from an Android phone to an iPhone. Their customer service was excellent. I would highly recommend them and I would be very happy to use their services again.

Antonia QuirkeTrustpilot

Amazing place and very professional staff. Brought iPad for repair. They diagnosed the issue, replaced battery and gave new leads for charging. Also repaired an iPhone with motherboard issues and screen cover. I can't recommend them enough. Best repair and sales for all makes of mobile phones and devices. We are very lucky to have these in our doorstep in Drumcondra.

Padraig SwanTrustpilot

Excellent staff members at imend mobile phone repair shop did well on my iPhone screen protector with privacy film I'm definitely going to recommend i have been here before fast repair centre imend drumcondra Dublin

finn burkeTrustpilot

Help full friendly service had everything I needed at Imend iPhone repair Dublin phone Repair shop Drumcondra.

EDTrustpilot

All reviews

Back glass smashed? Bring it in.

Free diagnostic, a firm price before any work, and a 360-day warranty on every completed repair.

Book a repair 24/7 · No fix, no fee · 360-day warranty · Free diagnostic