Google Pixel: back glass smashed
Pixel back panels include the camera bar on recent models, which makes the part larger than it looks. We check what is supplied for your exact model before quoting.
Mon to Sat 10 to 6
What causes it
- A drop onto a hard edge, which concentrates the impact
- Pressure in a pocket or bag against an existing hairline crack
- A swollen battery pushing the panel out from inside
- Thermal stress on an already weakened panel
What to do right now
- Tape over it to stop the glass shedding
- Check whether wireless charging still works
- Look at whether the panel is sitting flat or bulging, because a bulge is the battery
- Treat the phone as having no water resistance from now on
What we check at the bench.
- Whether the frame is bent, which affects how the new panel seats
- The wireless charging coil, which sits directly under the glass
- The battery, in case it caused the break rather than the drop
- Camera lenses, which usually take the same impact
Common questions.
A drop onto a hard edge, which concentrates the impact. Pressure in a pocket or bag against an existing hairline crack
Back Glass Replacement starts from €70 depending on the model. No fix, no fee, so if we cannot repair it you pay nothing.
On most recent phones the back panel is bonded to the frame with adhesive that only releases under heat, and on some models the glass has to be removed in pieces with a laser and the residue cleared before the new panel goes on. It is slow work, and the price is mostly labour.
You can, but two things follow. Loose glass keeps shedding splinters, and a broken back stops wireless charging working properly on many models. Water resistance is gone either way until it is sealed again.
360 days on parts and workmanship. If the same fault comes back and it was not caused by new damage, we repair it again at no cost. Accidental damage, liquid damage after the repair and cracked glass are not covered.
Most of the time, yes, if we have the part on the shelf. That covers common iPhone and Galaxy screens and batteries. Ring ahead on 085 200 1155 with your model if you are coming across the city and want to be sure.
Some are, and it can add a day for the less common models. We check availability before you leave the device and tell you the real timeline rather than an optimistic one.
Saturday 10am to 5pm, Monday to Friday 9am to 6pm, closed Sunday. No appointment needed on any of those days.
Usually. A phone that shows nothing is often a phone whose screen is dead rather than a phone that is dead, and the two look identical from the outside. Finding out which is free.
Bring it in and we do it again at no cost, for 360 days from the repair, on the part and the workmanship both. That does not cover new accidental damage, which we will always be straight with you about.
Yes, anywhere in Dublin, Monday to Friday. Tell us where you are and we arrange a time. Outside Dublin we are not set up for collection, so the device would need to come to the shop.
Card or cash at the counter when you collect. You get a firm price before any work starts, and it does not change unless we find something else and you agree to it first.
Customer reviews
Great service, same day pixel 6a fix
Best place, best people
Bought a phone at imend, Drumcondra, near DCU. What could have been a difficult experience for an untechical minded person like myself was made so easy by the very helpful staff member who ensured my phone was up and running smoothly with everything working well before I left the shop.
Went in to get my phone fixed last week, great service, friendly staff
This was my second time back to Imend. Great friendly guy working there and extremely helpful. Phone was repaired very quickly and its like brand new. Only too happy to recommend Imend.
Excellent phone shop in drumcondra I have been inn few times best mobile phone repair shop in Dublin.
Back glass smashed? Bring it in.
Free diagnostic, a firm price before any work, and a 360-day warranty on every completed repair.
Book a repair 24/7 · No fix, no fee · 360-day warranty · Free diagnostic