Samsung: back glass smashed
Galaxy back panels are adhesive-mounted and come away under heat, so this is a cleaner job than the older iPhones. Matching the exact colour on an older model is the main constraint and we will show you what is available.
Mon to Sat 10 to 6
What causes it
- A drop onto a hard edge, which concentrates the impact
- Pressure in a pocket or bag against an existing hairline crack
- A swollen battery pushing the panel out from inside
- Thermal stress on an already weakened panel
What to do right now
- Tape over it to stop the glass shedding
- Check whether wireless charging still works
- Look at whether the panel is sitting flat or bulging, because a bulge is the battery
- Treat the phone as having no water resistance from now on
What we check at the bench.
- Whether the frame is bent, which affects how the new panel seats
- The wireless charging coil, which sits directly under the glass
- The battery, in case it caused the break rather than the drop
- Camera lenses, which usually take the same impact
Common questions.
A drop onto a hard edge, which concentrates the impact. Pressure in a pocket or bag against an existing hairline crack
Back Glass Replacement starts from €35 depending on the model. No fix, no fee, so if we cannot repair it you pay nothing.
We fit the correct panel for your model and colour where it is available. On some older or limited colours the exact finish is no longer supplied, and we will show you what we can get before you decide.
On most recent phones the back panel is bonded to the frame with adhesive that only releases under heat, and on some models the glass has to be removed in pieces with a laser and the residue cleared before the new panel goes on. It is slow work, and the price is mostly labour.
You can, but two things follow. Loose glass keeps shedding splinters, and a broken back stops wireless charging working properly on many models. Water resistance is gone either way until it is sealed again.
Yes, and it is worth saying so at the counter, because a previous repair changes where we look first. Bring any screws or parts you were given back.
Yes, including VAT, the part, the fitting and the testing. If we find something else once we are inside, we ring you before doing anything, and you can say no and pay nothing.
Usually. A phone that shows nothing is often a phone whose screen is dead rather than a phone that is dead, and the two look identical from the outside. Finding out which is free.
Yes, anywhere in Dublin, Monday to Friday. Tell us where you are and we arrange a time. Outside Dublin we are not set up for collection, so the device would need to come to the shop.
Most of the time, yes, if we have the part on the shelf. That covers common iPhone and Galaxy screens and batteries. Ring ahead on 085 200 1155 with your model if you are coming across the city and want to be sure.
No. These are hardware repairs and we do not open, copy or erase anything on the device. Back it up first anyway, because any device that already has a fault can fail further while it is being worked on.
Bring it in and we do it again at no cost, for 360 days from the repair, on the part and the workmanship both. That does not cover new accidental damage, which we will always be straight with you about.
Customer reviews
Excellent customer service bought my samsung A54 best price in dublin.
As I'm a lawyer, I need a reliable phone. For me, it's an office extension in my pocket. I decided to buy a Samsung S23 Ultra. I live in Drumcondra so being aware of their excellent reputation locally, I visited iMend last week. The manager and assistant could not have been more helpful. I bought the phone and it exceeds my expectations. On checking, the price was the lowest in Dublin. Anyone who needs a phone or a small electronic product will be well looked after by iMend. Great people to deal with!
Excellent service very kind staff at imend mobile repair shop drumcondra
The staff are very good and helpful at imend phone repair shop in Drumcondra.
Excellent service, really clear explanation and itemised breakdown of the costs. Friendly and helpful staff. Highly recommend.
Brilliant seller would 100% recommend this store and this gentleman, so nice to deal with and the product is amazing. Imend
Back glass smashed? Bring it in.
Free diagnostic, a firm price before any work, and a 360-day warranty on every completed repair.
Book a repair 24/7 · No fix, no fee · 360-day warranty · Free diagnostic