iPhone: cracked screen that still works

On almost every iPhone the glass, touch layer and display are one bonded part, so a repair replaces all three even when only the glass is broken. That surprises people and it is why cracked-glass-only is not a cheaper repair.

Mon to Sat 10 to 6
iPhone screen repair in Dublin
360-day warranty Most phone repairs in 15 to 45 minutes No fix, no fee Data-safe repairs

What causes it

  • Glass has broken but the display and digitiser underneath are intact
  • A single impact point with cracks radiating out, which is the usual pattern
  • Edge damage, which is the most likely to spread
  • Pressure from a swollen battery underneath, which is a different problem

What to do right now

  • Put a screen protector or tape over it to stop it shedding glass
  • Look at whether the crack reaches the edge, because those spread
  • Check for any dead touch areas by dragging a finger across the whole screen
  • Do not press hard on the cracked area
The diagnostic

What we check at the bench.

  • Whether the digitiser and display are genuinely undamaged
  • The frame for bending, which stops a new screen sitting flat
  • Whether the battery underneath is swollen and caused it
  • Sensors, front camera and the earpiece, which all live in the screen assembly
Asked all the time

Common questions.

Glass has broken but the display and digitiser underneath are intact. A single impact point with cracks radiating out, which is the usual pattern

Screen Repair starts from €50 depending on the model. No fix, no fee, so if we cannot repair it you pay nothing.

Yes. Face ID hardware is paired to your logic board, and we move the original sensor assembly across to the new screen. Face ID is only lost if that assembly is itself damaged, which we would find during the diagnostic and tell you about before starting.

It can. Apple shows a parts notice in Settings for any display it did not fit itself, including genuine Apple panels fitted outside their own network. It is a message, not a fault, and it does not affect how the phone works.

True Tone depends on data stored in the original display. We transfer it where the model allows, and we tell you in advance if yours is one where it cannot be carried over.

We refit the seal, but no repaired phone keeps its factory IP rating. Treat it as splash resistant and keep it out of the pool.

We use genuine Apple and Samsung service parts where they are available, and premium aftermarket panels where they are not. We tell you which one is going in your device before we start, and the price reflects it.

Usually not. On almost every modern phone the glass, the touch layer and the display are bonded into one assembly, so the whole part is replaced even when only the glass is broken. Separating them is possible on some models but costs more in labour than the assembly saves.

Yes. We test touch across the whole panel, plus brightness, the sensors and the front camera cutout, before the device goes back to you. If anything reads differently we refit it rather than hand it over.

It is worth it. A tempered glass protector takes the first impact and costs a fraction of a second screen repair. We fit one while you wait if you want it.

On almost every modern phone, no. The glass, the touch layer and the display are bonded into one assembly at the factory, so the whole assembly is what gets replaced. Anyone offering to change only the glass is either separating and rebonding it, which fails, or talking about a different device.

It is not urgent, but a crack lets dust and moisture into the panel and it spreads. The repair does not get harder, it just becomes a repair you did not choose the timing of. Touch failing suddenly is the usual way people find out.

Trusted in Dublin

Customer reviews

The screen stopped working on my iPhone 13 mini - it had recently been repaired elsewhere. I got a warm welcome in the shop, and a phone to borrow while mine was in for diagnostics and repair. An issue with the battery was also detected and I am very happy with the new screen and battery and appreciated the excellent service and communication.

RoseTrustpilot

Amazing place and very professional staff. Brought iPad for repair. They diagnosed the issue, replaced battery and gave new leads for charging. Also repaired an iPhone with motherboard issues and screen cover. I can't recommend them enough. Best repair and sales for all makes of mobile phones and devices. We are very lucky to have these in our doorstep in Drumcondra.

Padraig SwanTrustpilot

Excellent staff members at imend mobile phone repair shop did well on my iPhone screen protector with privacy film I'm definitely going to recommend i have been here before fast repair centre imend drumcondra Dublin

finn burkeTrustpilot

Got a Premium Screen Repair for an unbelievable cheap price. Made a booking and was very impressed with their customer service help and knowledge. Fitted in another part as well which badly needed fixing. The whole fixing process was 30 minutes!! I was very impressed with my overall experience!!! Thank you

Cormac ByrneTrustpilot

I have fixed my iPhone SE screen camera and battery at Imend Drumcondra branch This was my second visit at imend. Reliable fast mobile repair service! Can't recommend enough

sleepknapperTrustpilot

The team are absolutely fantastic. Extremely knowledgeable and helpful. I thought my ipad was unsalvageable but now it is brand new! They took the bend out and replaced the really badly cracked screen and it works perfectly. Can't recommend imend Drumcondra enough!

JackTrustpilot

All reviews

Cracked screen that still works? Bring it in.

Free diagnostic, a firm price before any work, and a 360-day warranty on every completed repair.

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