Cracked screen that still works
Whether to fix it now or live with it, and the two reasons waiting usually costs more.
Also searched as my screen is cracked, cracked screen repair.
Mon to Sat 10 to 6
What causes it
- Glass has broken but the display and digitiser underneath are intact
- A single impact point with cracks radiating out, which is the usual pattern
- Edge damage, which is the most likely to spread
- Pressure from a swollen battery underneath, which is a different problem
What to do right now
- Put a screen protector or tape over it to stop it shedding glass
- Look at whether the crack reaches the edge, because those spread
- Check for any dead touch areas by dragging a finger across the whole screen
- Do not press hard on the cracked area
What you are seeing.
The same complaint covers several different faults. Find the line that matches and you have already narrowed it down.
- Cracks across the glass, picture perfectVery common, and it does not stay that way. On an OLED the glass and the display are bonded, so the damage is sitting on the layer that makes the image.
- A spider crack from one cornerThe impact point. Cracks travel from there with everyday pressure and temperature changes.
- Glass lifting or flaking at an edgeIt has stopped being cosmetic. Loose glass cuts fingers and lets moisture and dust at the display underneath.
- Touch works everywhere except one stripThe digitiser has been damaged even though the picture is fine. That is a screen replacement rather than a wait-and-see.
- It catches your finger but nothing else has changedStill worth a protector at minimum, and worth knowing the phone is no longer sealed.
- A hairline crack you can only see in sunlightNothing urgent. Put a case on it and book when it suits.
Work out which one it is.
A cracked screen that still works is the one repair where waiting is sometimes reasonable, so here is when it is not.
If none of these is clearly yours, that is what the free diagnostic is for. It costs nothing and it is the step that stops people paying for the wrong repair.
What we check at the bench.
- Whether the digitiser and display are genuinely undamaged
- The frame for bending, which stops a new screen sitting flat
- Whether the battery underneath is swollen and caused it
- Sensors, front camera and the earpiece, which all live in the screen assembly
What it costs.
A screen repair is a fixed price per model, listed on that model's repair page, including the part, the fitting, the testing and the 360-day warranty.
Whatever it turns out to be, you get the price before anything is opened, and there is no fee if we cannot fix it. Every completed repair carries a 360-day warranty on the part we fitted and the work we did.
On your device.
What is different about this fault on each one.
Samsung
iPad
Google PixelCommon questions.
Treat it as no longer water resistant from the moment the glass broke, not from the moment we open it. We refit with fresh adhesive, which keeps rain and splashes out, but nobody outside a laboratory can restore an IP rating.
Yes, when the job is done properly. On most phones the biometric parts sit on the display assembly and have to be transferred across. That transfer is what goes wrong in a rushed repair.
There is nothing to gain. The price is the same and the phone gets less usable.
15 to 45 minutes for most phones, while you wait.
Glass has broken but the display and digitiser underneath are intact. A single impact point with cracks radiating out, which is the usual pattern
Screen Repair starts from €50 depending on the model. No fix, no fee, so if we cannot repair it you pay nothing.
We use genuine Apple and Samsung service parts where they are available, and premium aftermarket panels where they are not. We tell you which one is going in your device before we start, and the price reflects it.
Usually not. On almost every modern phone the glass, the touch layer and the display are bonded into one assembly, so the whole part is replaced even when only the glass is broken. Separating them is possible on some models but costs more in labour than the assembly saves.
Yes. We test touch across the whole panel, plus brightness, the sensors and the front camera cutout, before the device goes back to you. If anything reads differently we refit it rather than hand it over.
It is worth it. A tempered glass protector takes the first impact and costs a fraction of a second screen repair. We fit one while you wait if you want it.
On almost every modern phone, no. The glass, the touch layer and the display are bonded into one assembly at the factory, so the whole assembly is what gets replaced. Anyone offering to change only the glass is either separating and rebonding it, which fails, or talking about a different device.
It is not urgent, but a crack lets dust and moisture into the panel and it spreads. The repair does not get harder, it just becomes a repair you did not choose the timing of. Touch failing suddenly is the usual way people find out.
Customer reviews
The screen stopped working on my iPhone 13 mini - it had recently been repaired elsewhere. I got a warm welcome in the shop, and a phone to borrow while mine was in for diagnostics and repair. An issue with the battery was also detected and I am very happy with the new screen and battery and appreciated the excellent service and communication.
Amazing place and very professional staff. Brought iPad for repair. They diagnosed the issue, replaced battery and gave new leads for charging. Also repaired an iPhone with motherboard issues and screen cover. I can't recommend them enough. Best repair and sales for all makes of mobile phones and devices. We are very lucky to have these in our doorstep in Drumcondra.
Excellent staff members at imend mobile phone repair shop did well on my iPhone screen protector with privacy film I'm definitely going to recommend i have been here before fast repair centre imend drumcondra Dublin
Got a Premium Screen Repair for an unbelievable cheap price. Made a booking and was very impressed with their customer service help and knowledge. Fitted in another part as well which badly needed fixing. The whole fixing process was 30 minutes!! I was very impressed with my overall experience!!! Thank you
I have fixed my iPhone SE screen camera and battery at Imend Drumcondra branch This was my second visit at imend. Reliable fast mobile repair service! Can't recommend enough
The team are absolutely fantastic. Extremely knowledgeable and helpful. I thought my ipad was unsalvageable but now it is brand new! They took the bend out and replaced the really badly cracked screen and it works perfectly. Can't recommend imend Drumcondra enough!
Cracked screen that still works? Bring it in.
Free diagnostic, a firm price before any work, and a 360-day warranty on every completed repair.
Book a repair 24/7 · No fix, no fee · 360-day warranty · Free diagnostic