iPhone: no sound, or nobody can hear you
The iPhone earpiece doubles as a stereo speaker, and its mesh sits right where a phone presses against your face. It packs with lint gradually enough that people assume the phone is failing. A clean is quick and cheap and we try it first.
Mon to Sat 10 to 6
What causes it
- Packed debris in the earpiece or speaker mesh, which is extremely common
- A failed earpiece, loudspeaker or microphone, which are three separate parts
- Water damage affecting the audio circuit
- A software routing fault, which is worth ruling out first
What to do right now
- Work out which is failing: can you not hear them, or can they not hear you
- Try speakerphone, which uses a different speaker to the earpiece
- Try a voice memo, which tests the microphone on its own
- Look at the earpiece mesh under a light for compacted grey lint
What we check at the bench.
- Each audio path separately: earpiece, loudspeaker, and both microphones
- The mesh, because a clean fixes a good share of these
- The board for liquid damage around the audio circuit
- Whether it is routing correctly in software before touching hardware
Common questions.
Packed debris in the earpiece or speaker mesh, which is extremely common. A failed earpiece, loudspeaker or microphone, which are three separate parts
Speaker & Microphone Repair starts from €50 depending on the model. No fix, no fee, so if we cannot repair it you pay nothing.
That is the microphone, which is a different part. Sound you cannot hear is the earpiece or the loudspeaker. Tell us which way round it is and we will know where to look, though the diagnostic confirms it either way.
Often that is dirt rather than a fault. Speaker mesh packs with pocket lint and it deadens the sound gradually enough that you do not notice until it is bad. A clean is quick and cheap, and we try that before quoting for a part.
360 days on parts and workmanship. If the same fault comes back and it was not caused by new damage, we repair it again at no cost. Accidental damage, liquid damage after the repair and cracked glass are not covered.
Most of the time, yes, if we have the part on the shelf. That covers common iPhone and Galaxy screens and batteries. Ring ahead on 085 200 1155 with your model if you are coming across the city and want to be sure.
That depends on what the device is worth and what the repair costs, and we will tell you honestly when the sums do not work. Turning away a job we could have charged for is the reason people come back.
Walk in. We are at 4 Richmond Road, Drumcondra, Dublin 3, open Monday to Friday 9am to 6pm and Saturday 10am to 5pm. Closed Sunday. You can also book online and we will confirm a slot, or ask us to collect the device anywhere in Dublin, Monday to Friday.
Card or cash at the counter when you collect. You get a firm price before any work starts, and it does not change unless we find something else and you agree to it first.
Usually. A phone that shows nothing is often a phone whose screen is dead rather than a phone that is dead, and the two look identical from the outside. Finding out which is free.
Yes. It makes no difference where a device came from, whether it was bought here, abroad or second hand. Bring it in.
No. These are hardware repairs and we do not open, copy or erase anything on the device. Back it up first anyway, because any device that already has a fault can fail further while it is being worked on.
Customer reviews
I had a sim issue not working I have been to this shop my iPhone 14 was fixed rapidly and it's working now this mobile shop was grate I can recommend anyone to go for any mobile phone repair imend is brilliant phone repair shop Dublin near my house
The screen stopped working on my iPhone 13 mini - it had recently been repaired elsewhere. I got a warm welcome in the shop, and a phone to borrow while mine was in for diagnostics and repair. An issue with the battery was also detected and I am very happy with the new screen and battery and appreciated the excellent service and communication.
Imend provide a very professional and helpful service. They successfully transferred the data from an Android phone to an iPhone. Their customer service was excellent. I would highly recommend them and I would be very happy to use their services again.
Amazing place and very professional staff. Brought iPad for repair. They diagnosed the issue, replaced battery and gave new leads for charging. Also repaired an iPhone with motherboard issues and screen cover. I can't recommend them enough. Best repair and sales for all makes of mobile phones and devices. We are very lucky to have these in our doorstep in Drumcondra.
Excellent staff members at imend mobile phone repair shop did well on my iPhone screen protector with privacy film I'm definitely going to recommend i have been here before fast repair centre imend drumcondra Dublin
Help full friendly service had everything I needed at Imend iPhone repair Dublin phone Repair shop Drumcondra.
No sound, or nobody can hear you? Bring it in.
Free diagnostic, a firm price before any work, and a 360-day warranty on every completed repair.
Book a repair 24/7 · No fix, no fee · 360-day warranty · Free diagnostic