iPad: stuck on the logo, or restarting in a loop
iPads loop for the same reasons phones do, and the same rule applies: do not restore it if the contents matter until somebody has looked at whether the storage is healthy.
Mon to Sat 10 to 6
What causes it
- A failed or interrupted software update
- Storage that is failing, which stops the system loading
- A hardware fault that only shows once the device tries to boot
- Liquid damage a week or two earlier, which is more common than people connect
What to do right now
- Stop power cycling it. Each loop is another chance to lose data
- Note whether it got wet, dropped or updated recently
- Do not factory reset it if the data matters, because that is not reversible
- Bring it in before trying recovery tools you found online
What we check at the bench.
- Whether the fault is software or hardware, before anything is erased
- Storage health, which is the usual cause when it is hardware
- The board for corrosion if there is any history of liquid
- What can be recovered first, if the data is the priority
Common questions.
A failed or interrupted software update. Storage that is failing, which stops the system loading
We quote it after a free diagnostic, because the price depends on what we find. No fix, no fee, so if we cannot repair it you pay nothing.
Yes, because dead rarely means dead. The usual causes are a failed battery, a charging port that stopped delivering power, or a board fault after a drop or a spill, and the first two are routine repairs. The diagnostic is free, so finding out costs you nothing.
Whether it draws any current at all, which tells us straight away if this is a battery and port problem or a board problem. From there we work through power rails on the bench. You get a plain answer and a price before anything is replaced.
Usually yes, and that is a separate job to reviving the device. Even where a board is beyond economic repair we can often recover what is on the storage.
That depends on what the device is worth and what the repair costs, and we will tell you honestly when the sums do not work. Turning away a job we could have charged for is the reason people come back.
No. The diagnostic is free whether you go ahead with the repair or not, and that is true for the quick check at the counter and the longer one on the bench.
Usually, yes. iPads are glued rather than clipped together, and the panel has to come off under controlled heat without cracking it. Most iPad work is same day rather than while you wait.
Card or cash at the counter when you collect. You get a firm price before any work starts.
4 Richmond Road, Drumcondra, Dublin 3, D03 FX52, a few minutes from Drumcondra train station and on several bus routes into the city. There is parking on the road outside.
Yes, with collection across Dublin, an invoice rather than a counter payment, and a single contact rather than a queue. There is a page for that with the details.
Yes, and it is worth saying so at the counter, because a previous repair changes where we look first. Bring any screws or parts you were given back.
Customer reviews
The team are absolutely fantastic. Extremely knowledgeable and helpful. I thought my ipad was unsalvageable but now it is brand new! They took the bend out and replaced the really badly cracked screen and it works perfectly. Can't recommend imend Drumcondra enough!
Caz is a legend gave me a good deal looked after me good fella thanks mate
Imend phone repair shop near me Excellent service
Excellent phone shop in drumcondra I have been inn few times best mobile phone repair shop in Dublin.
Excellent customer service regular customer Will highly recommend this Imend mobile phone shop Drumcondra branch.
The assistant came out to my car and advised on the best position of a mobile holder. Very pleasant and helpful.
Stuck on the logo, or restarting in a loop? Bring it in.
Free diagnostic, a firm price before any work, and a 360-day warranty on every completed repair.
Book a repair 24/7 · No fix, no fee · 360-day warranty · Free diagnostic