Google Pixel: stuck on the logo, or restarting in a loop
A Pixel stuck at the boot animation after an update is usually recoverable in software. One that got there on its own, with no update, is more often storage.
Mon to Sat 10 to 6
What causes it
- A failed or interrupted software update
- Storage that is failing, which stops the system loading
- A hardware fault that only shows once the device tries to boot
- Liquid damage a week or two earlier, which is more common than people connect
What to do right now
- Stop power cycling it. Each loop is another chance to lose data
- Note whether it got wet, dropped or updated recently
- Do not factory reset it if the data matters, because that is not reversible
- Bring it in before trying recovery tools you found online
What we check at the bench.
- Whether the fault is software or hardware, before anything is erased
- Storage health, which is the usual cause when it is hardware
- The board for corrosion if there is any history of liquid
- What can be recovered first, if the data is the priority
Common questions.
A failed or interrupted software update. Storage that is failing, which stops the system loading
We quote it after a free diagnostic, because the price depends on what we find. No fix, no fee, so if we cannot repair it you pay nothing.
Yes, because dead rarely means dead. The usual causes are a failed battery, a charging port that stopped delivering power, or a board fault after a drop or a spill, and the first two are routine repairs. The diagnostic is free, so finding out costs you nothing.
Whether it draws any current at all, which tells us straight away if this is a battery and port problem or a board problem. From there we work through power rails on the bench. You get a plain answer and a price before anything is replaced.
Usually yes, and that is a separate job to reviving the device. Even where a board is beyond economic repair we can often recover what is on the storage.
No. These are hardware repairs and we do not open, copy or erase anything on the device. Back it up first anyway, because any device that already has a fault can fail further while it is being worked on.
That depends on what the device is worth and what the repair costs, and we will tell you honestly when the sums do not work. Turning away a job we could have charged for is the reason people come back.
Walk in. We are at 4 Richmond Road, Drumcondra, Dublin 3, open Monday to Friday 9am to 6pm and Saturday 10am to 5pm. Closed Sunday. You can also book online and we will confirm a slot, or ask us to collect the device anywhere in Dublin, Monday to Friday.
Saturday 10am to 5pm, Monday to Friday 9am to 6pm, closed Sunday. No appointment needed on any of those days.
For most screen and battery work, 15 to 45 minutes, and people wait in the shop. Anything that has to come apart further, or that we want to run for a while before handing back, we tell you the day rather than guess at an hour.
Bring it in and we do it again at no cost, for 360 days from the repair, on the part and the workmanship both. That does not cover new accidental damage, which we will always be straight with you about.
Yes, with collection across Dublin, an invoice rather than a counter payment, and a single contact rather than a queue. There is a page for that with the details.
Customer reviews
Great service, same day pixel 6a fix
Excellent service very kind staff at imend mobile repair shop drumcondra
I had a great experience with the guys, they helped me get started with my new phone, they didn't push me to go for the most expensive items, they respected what I was looking for.
This was my second time back to Imend. Great friendly guy working there and extremely helpful. Phone was repaired very quickly and its like brand new. Only too happy to recommend Imend.
Excellent service, really clear explanation and itemised breakdown of the costs. Friendly and helpful staff. Highly recommend.
Hi, iMend, Drumcondra just fixed my phone ringer for free! I left this review to thank the staff member for being so kind. Excellent shop on the corner of Richmond Road and Drumcondra Road.
Stuck on the logo, or restarting in a loop? Bring it in.
Free diagnostic, a firm price before any work, and a 360-day warranty on every completed repair.
Book a repair 24/7 · No fix, no fee · 360-day warranty · Free diagnostic