iPad will not turn on

An iPad that has been in a drawer for months can take half an hour on a 20W charger before the screen shows anything at all. Give it that before assuming the worst, and use a proper plug rather than a laptop USB port.

Mon to Sat 10 to 6
iPad dead device diagnostic in Dublin
360-day warranty Most phone repairs in 15 to 45 minutes No fix, no fee Data-safe repairs

What causes it

  • A battery so flat it cannot show a charging symbol, which needs twenty minutes on a known good charger before anything happens
  • A failed charging port, so the phone has been running down for days without taking any charge
  • A broken display on a phone that is otherwise running, which is why it vibrates and rings but shows nothing
  • A software hang, which a forced restart clears without opening anything
  • A power fault on the board, which is the one case that needs the microscope

What to do right now

  • Leave it on a charger you know works for a full twenty minutes before deciding anything
  • Try a different cable and a different plug, because both fail invisibly
  • Force a restart: on an iPhone, volume up, volume down, then hold the side button until the logo appears
  • Ring it from another phone and feel for vibration, which tells you the phone is alive and the screen is not
  • If it got wet, stop charging it and bring it in, because power through a wet board is what turns a repair into a write-off
The diagnostic

What we check at the bench.

  • Whether the board draws current at all, on a bench supply, which separates dead from dark in about a minute
  • The charging port and its flex before anything is replaced
  • The battery under load rather than at rest, because a failed cell reads fine sitting still
  • The display and its connectors, since a phone that rings but shows nothing is a screen job
  • The board for liquid damage, which changes the order everything else is done in
Asked all the time

Common questions.

A battery so flat it cannot show a charging symbol, which needs twenty minutes on a known good charger before anything happens. A failed charging port, so the phone has been running down for days without taking any charge

We quote it after a free diagnostic, because the price depends on what we find. No fix, no fee, so if we cannot repair it you pay nothing.

Yes, because dead rarely means dead. The usual causes are a failed battery, a charging port that stopped delivering power, or a board fault after a drop or a spill, and the first two are routine repairs. The diagnostic is free, so finding out costs you nothing.

Whether it draws any current at all, which tells us straight away if this is a battery and port problem or a board problem. From there we work through power rails on the bench. You get a plain answer and a price before anything is replaced.

Usually yes, and that is a separate job to reviving the device. Even where a board is beyond economic repair we can often recover what is on the storage.

That depends on what the device is worth and what the repair costs, and we will tell you honestly when the sums do not work. Turning away a job we could have charged for is the reason people come back.

No. The diagnostic is free whether you go ahead with the repair or not, and that is true for the quick check at the counter and the longer one on the bench.

Usually, yes. iPads are glued rather than clipped together, and the panel has to come off under controlled heat without cracking it. Most iPad work is same day rather than while you wait.

Card or cash at the counter when you collect. You get a firm price before any work starts.

4 Richmond Road, Drumcondra, Dublin 3, D03 FX52, a few minutes from Drumcondra train station and on several bus routes into the city. There is parking on the road outside.

Yes, with collection across Dublin, an invoice rather than a counter payment, and a single contact rather than a queue. There is a page for that with the details.

Yes, and it is worth saying so at the counter, because a previous repair changes where we look first. Bring any screws or parts you were given back.

Trusted in Dublin

Customer reviews

The team are absolutely fantastic. Extremely knowledgeable and helpful. I thought my ipad was unsalvageable but now it is brand new! They took the bend out and replaced the really badly cracked screen and it works perfectly. Can't recommend imend Drumcondra enough!

JackTrustpilot

Caz is a legend gave me a good deal looked after me good fella thanks mate

Ollie BellTrustpilot

Imend phone repair shop near me Excellent service

Anne HamellTrustpilot

Excellent phone shop in drumcondra I have been inn few times best mobile phone repair shop in Dublin.

Louise ClarkeTrustpilot

Excellent customer service regular customer Will highly recommend this Imend mobile phone shop Drumcondra branch.

Roy CarolanTrustpilot

The assistant came out to my car and advised on the best position of a mobile holder. Very pleasant and helpful.

Sean MegaheyTrustpilot

All reviews

Phone will not turn on? Bring it in.

Free diagnostic, a firm price before any work, and a 360-day warranty on every completed repair.

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