Google Pixel will not turn on
Pixels are the most likely of the three to be sitting in a boot loop rather than off. A long press on power for thirty seconds forces it out and tells you the hardware is fine.
Mon to Sat 10 to 6
What causes it
- A battery so flat it cannot show a charging symbol, which needs twenty minutes on a known good charger before anything happens
- A failed charging port, so the phone has been running down for days without taking any charge
- A broken display on a phone that is otherwise running, which is why it vibrates and rings but shows nothing
- A software hang, which a forced restart clears without opening anything
- A power fault on the board, which is the one case that needs the microscope
What to do right now
- Leave it on a charger you know works for a full twenty minutes before deciding anything
- Try a different cable and a different plug, because both fail invisibly
- Force a restart: on an iPhone, volume up, volume down, then hold the side button until the logo appears
- Ring it from another phone and feel for vibration, which tells you the phone is alive and the screen is not
- If it got wet, stop charging it and bring it in, because power through a wet board is what turns a repair into a write-off
What we check at the bench.
- Whether the board draws current at all, on a bench supply, which separates dead from dark in about a minute
- The charging port and its flex before anything is replaced
- The battery under load rather than at rest, because a failed cell reads fine sitting still
- The display and its connectors, since a phone that rings but shows nothing is a screen job
- The board for liquid damage, which changes the order everything else is done in
Common questions.
A battery so flat it cannot show a charging symbol, which needs twenty minutes on a known good charger before anything happens. A failed charging port, so the phone has been running down for days without taking any charge
We quote it after a free diagnostic, because the price depends on what we find. No fix, no fee, so if we cannot repair it you pay nothing.
Yes, because dead rarely means dead. The usual causes are a failed battery, a charging port that stopped delivering power, or a board fault after a drop or a spill, and the first two are routine repairs. The diagnostic is free, so finding out costs you nothing.
Whether it draws any current at all, which tells us straight away if this is a battery and port problem or a board problem. From there we work through power rails on the bench. You get a plain answer and a price before anything is replaced.
Usually yes, and that is a separate job to reviving the device. Even where a board is beyond economic repair we can often recover what is on the storage.
No. These are hardware repairs and we do not open, copy or erase anything on the device. Back it up first anyway, because any device that already has a fault can fail further while it is being worked on.
That depends on what the device is worth and what the repair costs, and we will tell you honestly when the sums do not work. Turning away a job we could have charged for is the reason people come back.
Walk in. We are at 4 Richmond Road, Drumcondra, Dublin 3, open Monday to Friday 9am to 6pm and Saturday 10am to 5pm. Closed Sunday. You can also book online and we will confirm a slot, or ask us to collect the device anywhere in Dublin, Monday to Friday.
Saturday 10am to 5pm, Monday to Friday 9am to 6pm, closed Sunday. No appointment needed on any of those days.
For most screen and battery work, 15 to 45 minutes, and people wait in the shop. Anything that has to come apart further, or that we want to run for a while before handing back, we tell you the day rather than guess at an hour.
Bring it in and we do it again at no cost, for 360 days from the repair, on the part and the workmanship both. That does not cover new accidental damage, which we will always be straight with you about.
Yes, with collection across Dublin, an invoice rather than a counter payment, and a single contact rather than a queue. There is a page for that with the details.
Customer reviews
Great service, same day pixel 6a fix
Excellent service very kind staff at imend mobile repair shop drumcondra
I had a great experience with the guys, they helped me get started with my new phone, they didn't push me to go for the most expensive items, they respected what I was looking for.
This was my second time back to Imend. Great friendly guy working there and extremely helpful. Phone was repaired very quickly and its like brand new. Only too happy to recommend Imend.
Excellent service, really clear explanation and itemised breakdown of the costs. Friendly and helpful staff. Highly recommend.
Hi, iMend, Drumcondra just fixed my phone ringer for free! I left this review to thank the staff member for being so kind. Excellent shop on the corner of Richmond Road and Drumcondra Road.
Phone will not turn on? Bring it in.
Free diagnostic, a firm price before any work, and a 360-day warranty on every completed repair.
Book a repair 24/7 · No fix, no fee · 360-day warranty · Free diagnostic