iPhone: smashed phone screen

On every recent iPhone the glass, the touch layer and the display are one bonded assembly, so a smashed screen is one part and one price whether the picture still works or not. The parts that decide whether the repair is done properly are the sensor flex and the earpiece mesh, which have to be moved to the new screen.

Mon to Sat 10 to 6
iPhone screen repair in Dublin
360-day warranty Most phone repairs in 15 to 45 minutes No fix, no fee Data-safe repairs

What causes it

  • A face-down drop onto a hard edge, which breaks the panel rather than only the glass
  • A corner impact that has travelled, so the picture fails days after the drop
  • Weight in a back pocket, which cracks a phone across the middle
  • A drop onto an already cracked screen, which is what turns cosmetic damage into a dead display

What to do right now

  • Put tape or a screen protector over it before it sheds glass into your hand or your pocket
  • Back it up now if the touch still works anywhere, because the next knock may take it
  • Turn off face or fingerprint unlock if you can, so a passcode still gets you in
  • Do not press on dark patches to see if they come back. They do not, and pressing spreads them
The diagnostic

What we check at the bench.

  • Whether the frame has bent, because a new screen will not sit flat on a bent frame and will crack again
  • The biometric parts on the assembly, which have to come across to the new screen or face unlock stops working
  • The battery underneath for swelling or puncture, which a hard drop can cause
  • Earpiece, sensors and front camera, all of which live on the screen assembly and all of which get broken by a rushed transfer
Asked all the time

Common questions.

A face-down drop onto a hard edge, which breaks the panel rather than only the glass. A corner impact that has travelled, so the picture fails days after the drop

Screen Repair starts from €50 depending on the model. No fix, no fee, so if we cannot repair it you pay nothing.

Yes. Face ID hardware is paired to your logic board, and we move the original sensor assembly across to the new screen. Face ID is only lost if that assembly is itself damaged, which we would find during the diagnostic and tell you about before starting.

It can. Apple shows a parts notice in Settings for any display it did not fit itself, including genuine Apple panels fitted outside their own network. It is a message, not a fault, and it does not affect how the phone works.

True Tone depends on data stored in the original display. We transfer it where the model allows, and we tell you in advance if yours is one where it cannot be carried over.

We refit the seal, but no repaired phone keeps its factory IP rating. Treat it as splash resistant and keep it out of the pool.

We use genuine Apple and Samsung service parts where they are available, and premium aftermarket panels where they are not. We tell you which one is going in your device before we start, and the price reflects it.

Usually not. On almost every modern phone the glass, the touch layer and the display are bonded into one assembly, so the whole part is replaced even when only the glass is broken. Separating them is possible on some models but costs more in labour than the assembly saves.

Yes. We test touch across the whole panel, plus brightness, the sensors and the front camera cutout, before the device goes back to you. If anything reads differently we refit it rather than hand it over.

It is worth it. A tempered glass protector takes the first impact and costs a fraction of a second screen repair. We fit one while you wait if you want it.

On almost every modern phone, no. The glass, the touch layer and the display are bonded into one assembly at the factory, so the whole assembly is what gets replaced. Anyone offering to change only the glass is either separating and rebonding it, which fails, or talking about a different device.

It is not urgent, but a crack lets dust and moisture into the panel and it spreads. The repair does not get harder, it just becomes a repair you did not choose the timing of. Touch failing suddenly is the usual way people find out.

Trusted in Dublin

Customer reviews

The screen stopped working on my iPhone 13 mini - it had recently been repaired elsewhere. I got a warm welcome in the shop, and a phone to borrow while mine was in for diagnostics and repair. An issue with the battery was also detected and I am very happy with the new screen and battery and appreciated the excellent service and communication.

RoseTrustpilot

Amazing place and very professional staff. Brought iPad for repair. They diagnosed the issue, replaced battery and gave new leads for charging. Also repaired an iPhone with motherboard issues and screen cover. I can't recommend them enough. Best repair and sales for all makes of mobile phones and devices. We are very lucky to have these in our doorstep in Drumcondra.

Padraig SwanTrustpilot

Excellent staff members at imend mobile phone repair shop did well on my iPhone screen protector with privacy film I'm definitely going to recommend i have been here before fast repair centre imend drumcondra Dublin

finn burkeTrustpilot

Got a Premium Screen Repair for an unbelievable cheap price. Made a booking and was very impressed with their customer service help and knowledge. Fitted in another part as well which badly needed fixing. The whole fixing process was 30 minutes!! I was very impressed with my overall experience!!! Thank you

Cormac ByrneTrustpilot

I have fixed my iPhone SE screen camera and battery at Imend Drumcondra branch This was my second visit at imend. Reliable fast mobile repair service! Can't recommend enough

sleepknapperTrustpilot

The team are absolutely fantastic. Extremely knowledgeable and helpful. I thought my ipad was unsalvageable but now it is brand new! They took the bend out and replaced the really badly cracked screen and it works perfectly. Can't recommend imend Drumcondra enough!

JackTrustpilot

All reviews

Smashed phone screen? Bring it in.

Free diagnostic, a firm price before any work, and a 360-day warranty on every completed repair.

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