Google Pixel: smashed phone screen
Pixel screens shatter into long lines rather than spider webs, and the under-display fingerprint reader has to be recalibrated after the panel is changed or it stops recognising you.
Mon to Sat 10 to 6
What causes it
- A face-down drop onto a hard edge, which breaks the panel rather than only the glass
- A corner impact that has travelled, so the picture fails days after the drop
- Weight in a back pocket, which cracks a phone across the middle
- A drop onto an already cracked screen, which is what turns cosmetic damage into a dead display
What to do right now
- Put tape or a screen protector over it before it sheds glass into your hand or your pocket
- Back it up now if the touch still works anywhere, because the next knock may take it
- Turn off face or fingerprint unlock if you can, so a passcode still gets you in
- Do not press on dark patches to see if they come back. They do not, and pressing spreads them
What we check at the bench.
- Whether the frame has bent, because a new screen will not sit flat on a bent frame and will crack again
- The biometric parts on the assembly, which have to come across to the new screen or face unlock stops working
- The battery underneath for swelling or puncture, which a hard drop can cause
- Earpiece, sensors and front camera, all of which live on the screen assembly and all of which get broken by a rushed transfer
Common questions.
A face-down drop onto a hard edge, which breaks the panel rather than only the glass. A corner impact that has travelled, so the picture fails days after the drop
Screen Repair starts from €240 depending on the model. No fix, no fee, so if we cannot repair it you pay nothing.
We use genuine Apple and Samsung service parts where they are available, and premium aftermarket panels where they are not. We tell you which one is going in your device before we start, and the price reflects it.
Usually not. On almost every modern phone the glass, the touch layer and the display are bonded into one assembly, so the whole part is replaced even when only the glass is broken. Separating them is possible on some models but costs more in labour than the assembly saves.
Yes. We test touch across the whole panel, plus brightness, the sensors and the front camera cutout, before the device goes back to you. If anything reads differently we refit it rather than hand it over.
It is worth it. A tempered glass protector takes the first impact and costs a fraction of a second screen repair. We fit one while you wait if you want it.
On almost every modern phone, no. The glass, the touch layer and the display are bonded into one assembly at the factory, so the whole assembly is what gets replaced. Anyone offering to change only the glass is either separating and rebonding it, which fails, or talking about a different device.
It is not urgent, but a crack lets dust and moisture into the panel and it spreads. The repair does not get harder, it just becomes a repair you did not choose the timing of. Touch failing suddenly is the usual way people find out.
Almost always yes. Lines, blotches and a screen that is half black are panel failures rather than board failures, and a screen replacement fixes them. We check before quoting, because occasionally it is the connector rather than the panel.
It should be indistinguishable, and we test touch across the whole panel before handing it back rather than just the middle. Edge response is where a poorly fitted screen shows itself, so that is where we check hardest.
360 days on parts and workmanship. If the same fault comes back and it was not caused by new damage, we repair it again at no cost. Accidental damage, liquid damage after the repair and cracked glass are not covered.
No. These are hardware repairs and we do not open, copy or erase anything on the device. Back it up first anyway, because any device that already has a fault can fail further while it is being worked on.
Customer reviews
The screen stopped working on my iPhone 13 mini - it had recently been repaired elsewhere. I got a warm welcome in the shop, and a phone to borrow while mine was in for diagnostics and repair. An issue with the battery was also detected and I am very happy with the new screen and battery and appreciated the excellent service and communication.
Amazing place and very professional staff. Brought iPad for repair. They diagnosed the issue, replaced battery and gave new leads for charging. Also repaired an iPhone with motherboard issues and screen cover. I can't recommend them enough. Best repair and sales for all makes of mobile phones and devices. We are very lucky to have these in our doorstep in Drumcondra.
Excellent staff members at imend mobile phone repair shop did well on my iPhone screen protector with privacy film I'm definitely going to recommend i have been here before fast repair centre imend drumcondra Dublin
Got a Premium Screen Repair for an unbelievable cheap price. Made a booking and was very impressed with their customer service help and knowledge. Fitted in another part as well which badly needed fixing. The whole fixing process was 30 minutes!! I was very impressed with my overall experience!!! Thank you
I have fixed my iPhone SE screen camera and battery at Imend Drumcondra branch This was my second visit at imend. Reliable fast mobile repair service! Can't recommend enough
The team are absolutely fantastic. Extremely knowledgeable and helpful. I thought my ipad was unsalvageable but now it is brand new! They took the bend out and replaced the really badly cracked screen and it works perfectly. Can't recommend imend Drumcondra enough!
Smashed phone screen? Bring it in.
Free diagnostic, a firm price before any work, and a 360-day warranty on every completed repair.
Book a repair 24/7 · No fix, no fee · 360-day warranty · Free diagnostic