iPhone Dead Device Diagnostic in Dublin

Assessed first, then quoted. Carried out at our Drumcondra workshop and bench-tested before it goes back in your hands.

Mon to Sat 10 to 6
iPhone
360-day warranty Most phone repairs in 15 to 45 minutes No fix, no fee Data-safe repairs

Signs you need this repair

  • Nothing on screen and no response
  • Boot loop, or stuck on the logo
  • Only responds when plugged in
  • Was working, then stopped suddenly

What is included

  • Free diagnostic to find the actual fault
  • Board-level assessment where needed
  • Quote before any repair work begins
Two ways in

Walk in, or we collect it.

Walk in

  • 4 Richmond Road, Drumcondra, Dublin 3
  • No appointment needed during opening hours
  • Same-day service on most phones, depending on device health
Opening hours and directions

Collection and return

  • Door to door across Dublin, Monday to Friday
  • Usually 2 to 4 working days
  • Tracked, with the same 360-day warranty
Book a collection
Asked all the time

Common questions.

The price depends on the model and is confirmed after a free diagnostic. Pick your model above for the exact figure.

Assessed first, then quoted. We confirm timing before you commit.

Yes, because dead rarely means dead. The usual causes are a failed battery, a charging port that stopped delivering power, or a board fault after a drop or a spill, and the first two are routine repairs. The diagnostic is free, so finding out costs you nothing.

Whether it draws any current at all, which tells us straight away if this is a battery and port problem or a board problem. From there we work through power rails on the bench. You get a plain answer and a price before anything is replaced.

Usually yes, and that is a separate job to reviving the device. Even where a board is beyond economic repair we can often recover what is on the storage.

No. These are hardware repairs and we do not open, copy or erase anything on the device. Back it up first anyway, because any device that already has a fault can fail further while it is being worked on.

AppleCare can decline to cover a fault that an independent repair caused. It does not void unrelated cover, and it does not apply at all once AppleCare has expired, which is when most of the phones we see come in.

Yes. Face ID lives in the front sensor array, not in the display, and your original array is transferred to the new screen. If the array itself is damaged, nobody can restore Face ID, including Apple, and we would tell you that before starting.

Bring it in and we do it again at no cost, for 360 days from the repair, on the part and the workmanship both. That does not cover new accidental damage, which we will always be straight with you about.

Walk in. We are at 4 Richmond Road, Drumcondra, Dublin 3, open Monday to Friday 9am to 6pm and Saturday 10am to 5pm. Closed Sunday. You can also book online and we will confirm a slot, or ask us to collect the device anywhere in Dublin, Monday to Friday.

Yes, including VAT, the part, the fitting and the testing. If we find something else once we are inside, we ring you before doing anything, and you can say no and pay nothing.

4 Richmond Road, Drumcondra, Dublin 3, D03 FX52, a few minutes from Drumcondra train station and on several bus routes into the city. There is parking on the road outside.

iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.

What actually happens

From the counter to the bench.

You hand it over

No form to fill in and no appointment to keep. Tell us what it is doing, or what it stopped doing, and we take it from there.

Walk-ins welcome

We find out why

The fault gets diagnosed before anything is quoted, because the obvious part is not always the broken one. That check costs nothing either way.

Free to look

You get a firm number

One price, agreed before work starts. If we find something else inside, we ring you first rather than adding it to the bill.

No surprises
Trusted in Dublin

Customer reviews

I had a sim issue not working I have been to this shop my iPhone 14 was fixed rapidly and it's working now this mobile shop was grate I can recommend anyone to go for any mobile phone repair imend is brilliant phone repair shop Dublin near my house

Mary MeehanTrustpilot

The screen stopped working on my iPhone 13 mini - it had recently been repaired elsewhere. I got a warm welcome in the shop, and a phone to borrow while mine was in for diagnostics and repair. An issue with the battery was also detected and I am very happy with the new screen and battery and appreciated the excellent service and communication.

RoseTrustpilot

Imend provide a very professional and helpful service. They successfully transferred the data from an Android phone to an iPhone. Their customer service was excellent. I would highly recommend them and I would be very happy to use their services again.

Antonia QuirkeTrustpilot

Amazing place and very professional staff. Brought iPad for repair. They diagnosed the issue, replaced battery and gave new leads for charging. Also repaired an iPhone with motherboard issues and screen cover. I can't recommend them enough. Best repair and sales for all makes of mobile phones and devices. We are very lucky to have these in our doorstep in Drumcondra.

Padraig SwanTrustpilot

Excellent staff members at imend mobile phone repair shop did well on my iPhone screen protector with privacy film I'm definitely going to recommend i have been here before fast repair centre imend drumcondra Dublin

finn burkeTrustpilot

Help full friendly service had everything I needed at Imend iPhone repair Dublin phone Repair shop Drumcondra.

EDTrustpilot

All reviews

Ten years of this

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iPhone Dead Device Diagnostic, sorted.

Free diagnostic, a firm price before any work, and a 360-day warranty on every completed repair.

Book a repair 24/7 · No fix, no fee · 360-day warranty · Free diagnostic