Mac Free Diagnostic in Dublin

Usually while you wait. Carried out at our Drumcondra workshop and bench-tested before it goes back in your hands.

Mon to Sat 10 to 6
Mac
360-day warranty Most phone repairs in 15 to 45 minutes No fix, no fee Data-safe repairs

Signs you need this repair

  • Not sure what is wrong
  • More than one problem
  • Something else entirely

What is included

  • Full diagnostic at no charge
  • Clear explanation of the fault
  • Firm quote before any work begins
Where it happens

One bench, two ways to reach it.

Drop in

  • The repair happens at 4 Richmond Road, not at a depot
  • Walk in without booking anything
  • Most phone work is 15 to 45 minutes
Hours and directions

Courier it

  • Dublin addresses, Monday to Friday
  • Collected, repaired and returned to the same door
  • 360 days of warranty either way
Book collection
Asked all the time

Common questions.

From €25, depending on the model. Pick your model above for the exact figure.

Usually while you wait. We confirm timing before you commit.

We test the device against the symptoms you describe, open it if we need to, and identify the actual fault rather than the obvious one. You get told what is wrong, what it costs and how long it takes, and you decide from there.

Yes, and there is no obligation to go ahead. If you decide not to repair it, you take it away and pay nothing.

Usually. A phone that shows nothing is often a phone whose screen is dead rather than a phone that is dead, and the two look identical from the outside. Finding out which is free.

Saturday 10am to 5pm, Monday to Friday 9am to 6pm, closed Sunday. No appointment needed on any of those days.

Yes. It makes no difference where a device came from, whether it was bought here, abroad or second hand. Bring it in.

Card or cash at the counter when you collect. You get a firm price before any work starts.

Yes, including VAT, the part, the fitting and the testing. If we find something else once we are inside, we ring you before doing anything, and you can say no and pay nothing.

Yes, with collection across Dublin, an invoice rather than a counter payment, and a single contact rather than a queue. There is a page for that with the details.

You pay nothing. No fix, no fee covers the diagnostic and the handling, so the only time you pay is when the device comes back working. If a repair turns out to cost more than the device is worth, we tell you that instead of doing it.

That depends on what the device is worth and what the repair costs, and we will tell you honestly when the sums do not work. Turning away a job we could have charged for is the reason people come back.

iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.

What actually happens

From the counter to the bench.

You hand it over

No form to fill in and no appointment to keep. Tell us what it is doing, or what it stopped doing, and we take it from there.

Walk-ins welcome

We find out why

The fault gets diagnosed before anything is quoted, because the obvious part is not always the broken one. That check costs nothing either way.

Free to look

You get a firm number

One price, agreed before work starts. If we find something else inside, we ring you first rather than adding it to the bill.

No surprises
Trusted in Dublin

Customer reviews

Went in to get my phone fixed last week, great service, friendly staff

Ciara LennonTrustpilot

Excellent service pleasure to deal with this is my 3rd time purchasing a phone from them.

Michael o'neillTrustpilot

Excellent phone shop in drumcondra I have been inn few times best mobile phone repair shop in Dublin.

Louise ClarkeTrustpilot

Helpfull staff well recomended

Alan KilleenTrustpilot

Brilliant seller would 100% recommend this store and this gentleman, so nice to deal with and the product is amazing. Imend

KristopherTrustpilot

Excellent customer service, supportive staff detailed explanations of all products and great value for your money Note: HIGHLY RECOMMENDED

declan lawlorTrustpilot

All reviews

The numbers

Counted across four platforms.

1,442 on DoneDeal

1,404 on Adverts.ie

Added up rather than rounded up. 4,017 in total.

Mac Free Diagnostic, sorted.

Free diagnostic, a firm price before any work, and a 360-day warranty on every completed repair.

Book a repair 24/7 · No fix, no fee · 360-day warranty · Free diagnostic