Tell us what it is doing
Two minutes online, or straight in the door at 4 Richmond Road. The more you can say about when it started, the faster we get to the cause.
A phone that has been in water, cleaned and assessed before anything is replaced, because corrosion carries on long after the phone has dried.
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The Apple Watch Series 7 came out in 2021, with a 41 mm or 45 mm Always-On Retina LTPO OLED display and the S7 SiP chip. It charges on a magnetic charging puck and it unlocks with a passcode, or from a paired iPhone. There is an aluminium or stainless steel frame, and it is rated IP6X and 50 metres water resistant. The first Watch with the larger 41 and 45 mm cases and the flatter, more curved front glass. Its screens do not fit a Series 6. The one sold in Ireland is A2473.
Liquid damage is the one repair where what you do in the first hour matters more than what we do afterwards.
If you are not sure which of these you have, that is what the free diagnostic is for. It costs nothing and it is the step that stops people paying for the wrong repair.
Genuine Apple service parts where they exist for the component, and premium aftermarket where they do not. You are told which one your repair uses before you agree to it, and the 360-day warranty is the same either way.
Nobody here will call a part original when it is not. If what fits your watch is premium aftermarket, you hear that word at the counter rather than reading it on a docket afterwards.
No additional paid work happens without your approval. If the diagnostic finds something behind the part we are replacing, we stop, explain it and confirm the cost first.
A collection and return across Dublin can be added when you book. The repair price and the warranty are the same either way.
Two minutes online, or straight in the door at 4 Richmond Road. The more you can say about when it started, the faster we get to the cause.
We confirm what has actually failed before anything is ordered or opened. It costs nothing and it is the step that stops people paying for the wrong repair.
The price is confirmed to you before anything begins, and it does not move afterwards unless you agree to something else.
Carried out here in Drumcondra rather than sent away, by people who do this repair daily.
We test what we replaced and everything that sits beside it, because that is where a rushed repair shows up.
Yours again, from the counter or by courier, with 360 days of cover on the part and the work.
A repair is not finished when the part is fitted. It is finished when the things around it have been checked.
Corrosion is visible long before it is fatal, and that is what decides whether the phone is worth repairing.
Checked on the bench before the phone is ever switched on, because a short will do more damage the moment it gets power.
Cameras, speakers, microphones, charging and sensors, since liquid does not respect one component.
All of them are moisture-sensitive and all of them are checked before it goes back.
We are replacing a part, not reading a phone. Your photos, messages and accounts are not something this job touches.
The one place it comes up is testing. A repair is not finished until it has been used, and using a locked device means a passcode. You are welcome to withhold it, and we will tell you which checks that leaves undone rather than quietly skipping them. A passcode you do give us lives on a paper docket that gets shredded, never in a database.
Back it up first if you can. A device that has taken a knock has had its storage shaken whether or not anything looks wrong, and a backup is free insurance against the day that matters.
After any repair, ours included, work on the assumption that the device is no longer water resistant.
The rating on the box was measured once, on a sealed unit, in controlled conditions. It was never a promise about the device three years later. Adhesive hardens, seals compress and a single drop can break the seal without leaving a mark you would notice.
We reseal with fresh adhesive and it does a real job: rain, splashes and a wet counter are all fine. A submerged phone is not, and we would rather say that plainly than let you find out.
If yours goes near water regularly, say so at the counter and we will tell you what the adhesive covers and what it does not.
Every completed repair is covered for 360 days on the part and the workmanship. If the display we fitted fails, or the fitting was at fault, we put it right at no charge.
What it does not cover is a new accident. A phone dropped again after the repair, fresh physical damage, liquid damage, or a fault in a part we did not touch, all sit outside it. That is the same limit any honest repair warranty has.
No fix, no fee. The diagnostic is free, and if the repair does not happen you pay nothing.
Same repair price and the same 360-day warranty on all three. The only thing that changes is how the device travels.
We quote it after a free diagnostic, because the price depends on what we find. No fix, no fee, so if we cannot repair it you pay nothing.
Assessed first, then quoted. If the diagnostic turns up something else, or a part has to be ordered, we tell you before you commit rather than after.
Because nobody can see inside a wet phone from the counter. Two phones from the same sink can need a clean and a new board. We charge for the assessment, tell you what we found, and take that cost off the repair if you go ahead.
No. It is the most persistent myth in phone repair. Rice does not pull moisture out of a sealed device; it holds the phone somewhere humid and gives corrosion more time. Turn it off and bring it in.
Often yes. Devices arrive here working weeks after a soaking and are still recoverable. The assessment tells you where it stands and it costs nothing to find out.
Because corrosion carries on afterwards in ways nobody can predict. A warranty on it would be a promise we could not keep, and no honest shop offers one.
Turn it off, leave it off, and bring it in. Hair dryers push moisture further in and heat is hard on a board that is already compromised.
iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.
We are a dedicated repair bench in Dublin 3. That means we take on work authorised channels turn away, and we tell you honestly when something is not worth fixing.
Every device is tested before we quote, so you are not paying for a part that was never the problem.
Genuine or OEM-grade components chosen for your model. We tell you which is going in before we start.
Hardware-only repairs. We never read, copy or move anything on your device.
If we cannot repair it, there is nothing to pay. No diagnostic fee, no handling charge.
Very good customer service very good products I recommend
Highly recommend! Great service
Excellent experience with the team in imend. My husband 50th birthday present was a phone charger and holder for your car and it wouldn't stay attached to his Audi dash. The guys in imend put two devices together to get it working. Very happy Hubbie and wife- lovely guys to work with and they even threw in a birthday charging gift.
This shop is fantastic! Even supplied a loan phone for free while they repaired mine. Very reasonable price and fast too. Also sell new, used and refurb phones with all the gear. Life savers!!
This mobile shop is really excellent incustomer service and friendliness top men here..
Brilliant seller would 100% recommend this store and this gentleman, so nice to deal with and the product is amazing. Imend
Walk in to Drumcondra without an appointment, or book online and we will have the part ready.
Book a repair 24/7 · No fix, no fee · 360-day warranty · Free diagnostic