Tell us what it is doing
Walk in during opening hours or book ahead, whichever suits. Tell us what the device is actually doing rather than what you think the fix is.
A phone that has been in water, cleaned and assessed before anything is replaced, because corrosion carries on long after the phone has dried.
Includes the part, fitting, testing and the 360-day warranty. VAT included, and confirmed with you before anything is opened.
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The Apple Watch Ultra 2 arrived in 2023, with a 49 mm Always-On Retina LTPO OLED display and the S9 SiP chip. It charges on a magnetic charging puck and it unlocks with a passcode, or from a paired iPhone. There is a titanium frame, and it is rated IP6X and 100 metres water resistant. The big titanium one, with an orange Action button on the left side and a flat sapphire front. Nothing else in the range has that button. A2986 is the model sold here.
Liquid damage is the one repair where what you do in the first hour matters more than what we do afterwards.
If you are not sure which of these you have, that is what the free diagnostic is for. It costs nothing and it is the step that stops people paying for the wrong repair.
Two tiers, and you choose knowing which is which: a genuine Apple service part where one is made for this component, or premium aftermarket where none is. The warranty is 360 days on either.
The words genuine and Apple certified mean something specific and we only use them when they are true of the part in front of us. Anything else is described as premium aftermarket, plainly.
No additional paid work happens without your approval. If the diagnostic finds something behind the part we are replacing, we stop, explain it and confirm the cost first.
A collection and return across Dublin can be added when you book. The repair price and the warranty are the same either way.
Walk in during opening hours or book ahead, whichever suits. Tell us what the device is actually doing rather than what you think the fix is.
Before a part is ordered we establish what has really gone wrong. It is free, and it is the reason people do not leave here having paid for the wrong thing.
You hear the number first. If it is not worth it to you, that is a perfectly good answer and it costs you nothing.
It stays in the shop. The work is done on our own bench by the technicians who do it every day of the week.
We test what we replaced and everything that sits beside it, because that is where a rushed repair shows up.
Collected from Drumcondra, or returned to your door if we picked it up. Covered for 360 days.
A repair is not finished when the part is fitted. It is finished when the things around it have been checked.
Corrosion is visible long before it is fatal, and that is what decides whether the phone is worth repairing.
Checked on the bench before the phone is ever switched on, because a short will do more damage the moment it gets power.
Cameras, speakers, microphones, charging and sensors, since liquid does not respect one component.
All of them are moisture-sensitive and all of them are checked before it goes back.
Nothing about this repair requires reading what is on the device, and nobody here does.
Testing is a different matter. To prove a repair works we have to turn the device on and use it, which sometimes means asking for your passcode. Say no if you prefer and we will show you exactly which checks we cannot complete without it. Where you do give it, it is written on the paper docket and the docket is shredded. There is deliberately no field for a passcode in our system.
Take a backup before you come in. It is free, it takes two minutes on a device that still works, and it is the one thing nobody regrets having done.
Treat the device as no longer water resistant after any repair, including this one.
An IP rating is measured on a brand new, factory sealed device in a laboratory. It is a description of how that device left the factory, not a property it keeps. Heat, age and everyday knocks degrade the seal long before anybody opens it, which is why phones that have never been repaired still let water in.
Opening a device means cutting through adhesive. We refit with fresh adhesive, which gives you back a physical seal that keeps rain and splashes out. What we will not do is claim the original rating is restored, because there is no way for us or for any independent shop in Ireland to test that.
If the device lives near water, tell us when you book. It changes what we recommend and it is a two minute conversation rather than a surprise afterwards.
Every completed repair is covered for 360 days on the part and the workmanship. If the display we fitted fails, or the fitting was at fault, we put it right at no charge.
What it does not cover is a new accident. A phone dropped again after the repair, fresh physical damage, liquid damage, or a fault in a part we did not touch, all sit outside it. That is the same limit any honest repair warranty has.
No fix, no fee. The diagnostic is free, and if the repair does not happen you pay nothing.
Same repair price and the same 360-day warranty on all three. The only thing that changes is how the device travels.
€90, including the part, the fitting, the testing and the 360-day warranty. VAT is included. You get that figure confirmed before anything is opened, and if we cannot repair the phone you pay nothing.
Assessed first, then quoted. If the diagnostic turns up something else, or a part has to be ordered, we tell you before you commit rather than after.
No. It is the most persistent myth in phone repair. Rice does not draw moisture out of a sealed device, it holds the phone in a humid pocket and buys corrosion more time. Turn the phone off and bring it in.
Because nobody can see inside a wet phone from the counter. Two phones from the same sink can need a clean and a new board. We charge for the assessment, tell you what we found, and take that cost off the repair if you go ahead.
Often, yes, and it is worth saying that is the priority before we start rather than after.
No. It is the most persistent myth in phone repair. Rice does not pull moisture out of a sealed device; it holds the phone somewhere humid and gives corrosion more time. Turn it off and bring it in.
Often, and it is worth saying that is the priority before we start rather than after.
iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.
We are a dedicated repair bench in Dublin 3. That means we take on work authorised channels turn away, and we tell you honestly when something is not worth fixing.
Every device is tested before we quote, so you are not paying for a part that was never the problem.
Genuine or OEM-grade components chosen for your model. We tell you which is going in before we start.
Hardware-only repairs. We never read, copy or move anything on your device.
If we cannot repair it, there is nothing to pay. No diagnostic fee, no handling charge.
Bought a phone at imend, Drumcondra, near DCU. What could have been a difficult experience for an untechical minded person like myself was made so easy by the very helpful staff member who ensured my phone was up and running smoothly with everything working well before I left the shop.
The staff are very good and helpful at imend phone repair shop in Drumcondra.
Excellent service, really clear explanation and itemised breakdown of the costs. Friendly and helpful staff. Highly recommend.
Excellent staff helpful solved my phone problem just in few minutes at iMend drumcondra branch. Very professional phone repair shop in Dublin 3 highly skilled and experienced repair well recommended mobile phone shop
Helpfull staff well recomended
Excellent customer service and clear explanation of specifications and features of all the mobiles by taking time with out hesitation and offering good prices as well Note : Highly recommended to buy electronic gadgets.... enjoy shopping
Walk in to Drumcondra without an appointment, or book online and we will have the part ready.
Book a repair 24/7 · No fix, no fee · 360-day warranty · Free diagnostic