Galaxy S21 data recovery in Dublin

Photos, messages and files off a phone that will not turn on, assessed before anything is promised.

Your price25Assessed first, then quoted

Includes the part, fitting, testing and the 360-day warranty. VAT included, and confirmed with you before anything is opened.

Mon to Sat 10 to 6

4,017+ reviews on Google, DoneDeal, Adverts.ie and Trustpilot

The Galaxy S21 arrived in 2021, with a 6.2 inch Dynamic AMOLED 2X display and the Exynos 2100 chip. Charging is over USB-C and it unlocks with an ultrasonic fingerprint reader under the display. It is rated IP68. The camera housing wraps into the corner of the frame, and the back is a composite Samsung calls Glasstic rather than glass. That composite back is the quickest way to tell an S21 from an S21+. The one sold in Ireland is SM-G991B.

Galaxy S21 repair in Dublin
360-day warranty Most phone repairs in 15 to 45 minutes No fix, no fee Data-safe repairs
What this fixes

What a data recovery actually fixes.

  • It will not turn on and the photos are not backed upThe most common reason people come in for this, and it is often recoverable.
  • It went in water and there is a year of photos on itUrgent. Corrosion is the enemy of recovery and every day counts.
  • It is stuck restartingOften software, and often the best case for recovery.
  • The device will not power on and the photos are not backed upThe most common reason people come in for this, and it is often recoverable.
  • It boots to a logo and no furtherSometimes the storage and sometimes software. The two have very different odds.
  • It went in waterTime matters here more than anywhere. The sooner it is opened and cleaned the more survives.
Before you spend anything

Is it definitely the storage?

Recovery and repair are not the same job, and doing them in the wrong order can cost you both.

IfThe phone is repairable
Repair it first. A working phone gives up its data far more easily and cheaply than a dead one.
IfYou have a cloud backup
Check what is already backed up before paying for anything. Sometimes the answer is that it is all there already, and we would rather tell you that.
IfThe storage chip itself is damaged
Be prepared for the answer to be no. We will say so plainly rather than charging you to find out slowly.
IfIt still powers on at all
Start there. A device that boots, even badly, is far more likely to give its data up than one that does not.
IfThe account password is not known
Say so before we start. There are limits to what anybody can do with a device nobody can sign into, and it is better to know that up front.

If you are not sure which of these you have, that is what the free diagnostic is for. It costs nothing and it is the step that stops people paying for the wrong repair.

What parts do we fit?

Where Samsung supplies a service part for this component, that is what goes in. Where it does not, we fit premium aftermarket and say so. Which of the two you are getting is settled before you agree to anything, and the 360-day warranty does not change between them.

Nobody here will call a part original when it is not. If what fits your phone is premium aftermarket, you hear that word at the counter rather than reading it on a docket afterwards.

    Genuine, OEM and aftermarket: what the words actually mean

    What the €25 includes

    • An assessment of what is recoverable before you commit
    • Recovery attempted to a drive or a device you provide
    • A clear answer when something cannot be recovered
    • Nothing charged for data we cannot get back

    You will not find work on the bill you did not agree to. If something else shows up while the phone is open, we stop and ask rather than deciding for you.

    Dublin collection and return is available on weekdays if you cannot make it in. Nothing about the price or the cover changes because the courier brought it.

    How we do it

    From the counter to back in your hand.

    Tell us what it is doing

    Book online in about two minutes, or walk in without an appointment. Describe the symptom rather than the repair, it is more useful to us.

    Free diagnostic

    Before a part is ordered we establish what has really gone wrong. It is free, and it is the reason people do not leave here having paid for the wrong thing.

    You approve the price

    You get the exact figure before any work starts. Nothing else happens without asking you first.

    The repair is carried out

    It stays in the shop. The work is done on our own bench by the technicians who do it every day of the week.

    Bench testing

    Nothing is handed back untested. The repaired part and its neighbours are all checked first.

    Back in your hands

    Yours again, from the counter or by courier, with 360 days of cover on the part and the work.

    What happens to what is on it?

    Nothing about this repair requires reading what is on the device, and nobody here does.

    Testing is a different matter. To prove a repair works we have to turn the device on and use it, which sometimes means asking for your passcode. Say no if you prefer and we will show you exactly which checks we cannot complete without it. Where you do give it, it is written on the paper docket and the docket is shredded. There is deliberately no field for a passcode in our system.

    Take a backup before you come in. It is free, it takes two minutes on a device that still works, and it is the one thing nobody regrets having done.

    Will it still survive a splash?

    Treat the phone as no longer water resistant after any repair, including ours.

    Apple's IP68 rating is measured on a brand new, factory sealed phone under controlled laboratory conditions. It is not a permanent property of the device. The seal degrades with age, heat and everyday knocks long before anybody opens it.

    Opening a phone means cutting through that seal. We refit the display with fresh adhesive, which restores a physical seal and keeps ordinary splashes and rain out. What we will not do is tell you it is back to IP68, because we have no way to test that and neither does any independent shop in Ireland.

    If your phone lives near water, say so when you book and we will talk you through what the adhesive does and does not cover.

    The 360-day warranty

    Every completed repair is covered for 360 days on the part and the workmanship. If the display we fitted fails, or the fitting was at fault, we put it right at no charge.

    What it does not cover is a new accident. A phone dropped again after the repair, fresh physical damage, liquid damage, or a fault in a part we did not touch, all sit outside it. That is the same limit any honest repair warranty has.

    No fix, no fee. The diagnostic is free, and if the repair does not happen you pay nothing.

    Three ways to get it to us

    • Walk in to Drumcondra4 Richmond Road, Dublin 3. No appointment. Mon to Sat 10:00 to 18:00, closed Sunday. Most phone screens and batteries done in 15 to 45 minutes while you wait.
    • We collect and returnDoor to door across Dublin, Monday to Friday, usually 2 to 4 working days. The repair takes the same time; the courier is the difference.
    • Send it in yourselfPost it to the shop with a tracked, insured service and a note with your number. We cannot cover a parcel in transit, and that is the honest trade-off for the route existing.

    Same repair price and the same 360-day warranty on all three. The only thing that changes is how the device travels.

    Asked all the time

    Galaxy S21 screen questions.

    €25, including the part, the fitting, the testing and the 360-day warranty. VAT is included. You get that figure confirmed before anything is opened, and if we cannot repair the phone you pay nothing.

    Assessed first, then quoted. If the diagnostic turns up something else, or a part has to be ordered, we tell you before you commit rather than after.

    No, and anybody who says otherwise is guessing. If the storage itself is damaged the answer can be no. We assess first, tell you honestly what the odds are, and you decide before spending anything.

    Not for the data. If we cannot get it back you do not pay for the recovery.

    No further than proving the recovery worked. Your data is copied, checked that it opens, and handed over. We do not browse it and we do not keep a copy.

    Nothing. No fix, no fee applies here as it does everywhere else in the shop.

    Yes. We look at what we need to confirm the recovery worked and nothing else, and the device and its copy go back to you.

    iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.

    Why bring it here

    An independent workshop, not a kiosk.

    We are a dedicated repair bench in Dublin 3. That means we take on work authorised channels turn away, and we tell you honestly when something is not worth fixing.

    Diagnosed, not guessed

    Every device is tested before we quote, so you are not paying for a part that was never the problem.

    Parts that last

    Genuine or OEM-grade components chosen for your model. We tell you which is going in before we start.

    Your data stays yours

    Hardware-only repairs. We never read, copy or move anything on your device.

    No fix, no fee

    If we cannot repair it, there is nothing to pay. No diagnostic fee, no handling charge.

    Trusted in Dublin

    Customer reviews

    Excellent customer service bought my samsung A54 best price in dublin.

    Mr MAURICE CaldwellTrustpilot

    As I'm a lawyer, I need a reliable phone. For me, it's an office extension in my pocket. I decided to buy a Samsung S23 Ultra. I live in Drumcondra so being aware of their excellent reputation locally, I visited iMend last week. The manager and assistant could not have been more helpful. I bought the phone and it exceeds my expectations. On checking, the price was the lowest in Dublin. Anyone who needs a phone or a small electronic product will be well looked after by iMend. Great people to deal with!

    Niall FoleyTrustpilot

    The staff are very good and helpful at imend phone repair shop in Drumcondra.

    DeclanTrustpilot

    I had a great experience getting my phone fixed. The staff was friendly and efficient, and my phone works perfectly now. It was also not expensive. Highly recommend their service!

    OliviaTrustpilot

    I left my phone in to be repaired I received a price for repair which was very fair and was actually charged less when I collected the phone I was very pleased with the service and would highly recommend this shop

    Mrs mary nolanTrustpilot

    Excellent service, really clear explanation and itemised breakdown of the costs. Friendly and helpful staff. Highly recommend.

    DavidTrustpilot

    All reviews

    Trusted in Dublin

    4,017+ five-star reviews.

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    Over a decade in Drumcondra. 10,000+ repairs.

    Get your Galaxy S21 screen fixed today.

    Walk in to Drumcondra without an appointment, or book online and we will have the part ready.

    Book a repair 24/7 · No fix, no fee · 360-day warranty · Free diagnostic