Will my data be safe?
A screen replacement is hardware work. We do not need to go into your photos, messages or accounts to do it, and we do not.
We do need to switch the phone on and use it to test the repair, so we may ask for your passcode. If you would rather not hand it over, tell us and we will show you what we cannot verify without it. Any passcode you give us goes on the paper docket and the docket gets shredded. It is never stored in our system.
Back the phone up before any repair. Not because we expect to lose anything, but because a phone that has already been dropped is a phone whose storage has already been shaken, and a backup costs nothing.
Is it still water resistant afterwards?
Treat the phone as no longer water resistant after any repair, including ours.
A manufacturer's IP68 rating is measured on a brand new, factory sealed device under controlled laboratory conditions. It is not a permanent property of the device. The seal degrades with age, heat and everyday knocks long before anybody opens it.
Opening a phone means cutting through that seal. We refit the display with fresh adhesive, which restores a physical seal and keeps ordinary splashes and rain out. What we will not do is tell you it is back to IP68, because we have no way to test that and neither does any independent shop in Ireland.
If your phone lives near water, say so when you book and we will talk you through what the adhesive does and does not cover.