iMEND Premium
Original or manufacturer-grade part
The manufacturer's own panel, in the manufacturer's colour. The only tier that guarantees an exact match on the finishes nobody outside the factory reproduces.
Priced at the counterA cracked or shattered rear panel replaced, with the frame and camera surround checked before it goes back.
Includes the part, fitting, testing and the 360-day warranty. VAT included, and confirmed with you before anything is opened.
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The Galaxy S24 Ultra arrived in 2024, with a 6.8 inch Dynamic AMOLED 2X display and the Snapdragon 8 Gen 3 for Galaxy chip. Charging is over USB-C and it unlocks with an ultrasonic fingerprint reader under the display. It is rated IP68. The largest Galaxy, with four rear cameras, a titanium frame and the S Pen in the bottom edge. The one sold in Ireland is SM-S928B.
The back is the one repair where doing nothing is a reasonable choice for a while, so it is worth being straight about when it is not.
If you are not sure which of these you have, that is what the free diagnostic is for. It costs nothing and it is the step that stops people paying for the wrong repair.
Genuine Samsung service parts where they exist for the component, and premium aftermarket where they do not. You are told which one your repair uses before you agree to it, and the 360-day warranty is the same either way.
The words genuine and Samsung certified mean something specific and we only use them when they are true of the part in front of us. Anything else is described as premium aftermarket, plainly.
You will not find work on the bill you did not agree to. If something else shows up while the phone is open, we stop and ask rather than deciding for you.
Dublin collection and return is available on weekdays if you cannot make it in. Nothing about the price or the cover changes because the courier brought it.
Back glass is cosmetic and structural at once, so the tier question is really about colour match and how the adhesive behaves.
Original or manufacturer-grade part
The manufacturer's own panel, in the manufacturer's colour. The only tier that guarantees an exact match on the finishes nobody outside the factory reproduces.
Priced at the counterPremium aftermarket, tested to the same standard
Made to the original specification. On most colours it is indistinguishable; on a handful of finishes it is very slightly off and we will tell you which yours is before you decide.
Priced at the counterThe €130 on this page is our standard quote for this repair. Which tier suits your device is a conversation at the counter, and the price for each is on the table before you decide. The 360-day warranty is the same on both, because we would not offer a tier we did not think would last.
Ask about the wireless charging coil at the same time. It sits under this glass, it can be damaged in the same impact, and it is cheaper to sort while the phone is already open.
Two minutes online, or straight in the door at 4 Richmond Road. The more you can say about when it started, the faster we get to the cause.
Before a part is ordered we establish what has really gone wrong. It is free, and it is the reason people do not leave here having paid for the wrong thing.
The price is confirmed to you before anything begins, and it does not move afterwards unless you agree to something else.
It stays in the shop. The work is done on our own bench by the technicians who do it every day of the week.
We test what we replaced and everything that sits beside it, because that is where a rushed repair shows up.
Pick it up from Richmond Road or have it couriered back across Dublin. Either way it carries the 360-day warranty.
A repair is not finished when the part is fitted. It is finished when the things around it have been checked.
On a pad, because the coil sits directly under the panel that has just been replaced.
Every lens, checked for fragments and for focus, since the camera glass sits in the same assembly on most models.
Edges checked all the way round. A back that is proud at one corner will lift again.
Refitted with fresh adhesive so rain and splashes stay out, which is the honest limit of what a resealed phone can promise.
Nothing about this repair requires reading what is on the device, and nobody here does.
Testing is a different matter. To prove a repair works we have to turn the device on and use it, which sometimes means asking for your passcode. Say no if you prefer and we will show you exactly which checks we cannot complete without it. Where you do give it, it is written on the paper docket and the docket is shredded. There is deliberately no field for a passcode in our system.
Take a backup before you come in. It is free, it takes two minutes on a device that still works, and it is the one thing nobody regrets having done.
After any repair, ours included, work on the assumption that the device is no longer water resistant.
The rating on the box was measured once, on a sealed unit, in controlled conditions. It was never a promise about the device three years later. Adhesive hardens, seals compress and a single drop can break the seal without leaving a mark you would notice.
We reseal with fresh adhesive and it does a real job: rain, splashes and a wet counter are all fine. A submerged phone is not, and we would rather say that plainly than let you find out.
If yours goes near water regularly, say so at the counter and we will tell you what the adhesive covers and what it does not.
Every completed repair is covered for 360 days on the part and the workmanship. If the display we fitted fails, or the fitting was at fault, we put it right at no charge.
What it does not cover is a new accident. A phone dropped again after the repair, fresh physical damage, liquid damage, or a fault in a part we did not touch, all sit outside it. That is the same limit any honest repair warranty has.
No fix, no fee. The diagnostic is free, and if the repair does not happen you pay nothing.
Same repair price and the same 360-day warranty on all three. The only thing that changes is how the device travels.
€130, including the part, the fitting, the testing and the 360-day warranty. VAT is included. You get that figure confirmed before anything is opened, and if we cannot repair the phone you pay nothing.
Usually same day. If the diagnostic turns up something else, or a part has to be ordered, we tell you before you commit rather than after.
It depends on the phone and on you. It is cosmetic while the glass stays put, so there is no urgency if nothing is lifting. Two things change that: loose pieces spread and cut, and a cracked back takes more off a trade-in valuation than the repair usually costs.
No, and treat it as no longer water resistant from the moment the glass broke, not from the moment we open it. We refit with fresh adhesive, which restores a physical seal, but nobody outside a laboratory can restore an IP68 rating and we will not claim to.
Not while it is flat and holding together. It becomes urgent when the glass starts lifting, because loose glass cuts fingers and lets dust and moisture inside.
On most models yes, and we tell you before we start if your colour is one where it will not. Some finishes are made in a way nobody outside the factory reproduces exactly.
You can, and it hides the cracks rather than fixing anything. Glass that is already lifting will keep lifting under a skin.
iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.
We are a dedicated repair bench in Dublin 3. That means we take on work authorised channels turn away, and we tell you honestly when something is not worth fixing.
Every device is tested before we quote, so you are not paying for a part that was never the problem.
Genuine or OEM-grade components chosen for your model. We tell you which is going in before we start.
Hardware-only repairs. We never read, copy or move anything on your device.
If we cannot repair it, there is nothing to pay. No diagnostic fee, no handling charge.
Excellent customer service bought my samsung A54 best price in dublin.
As I'm a lawyer, I need a reliable phone. For me, it's an office extension in my pocket. I decided to buy a Samsung S23 Ultra. I live in Drumcondra so being aware of their excellent reputation locally, I visited iMend last week. The manager and assistant could not have been more helpful. I bought the phone and it exceeds my expectations. On checking, the price was the lowest in Dublin. Anyone who needs a phone or a small electronic product will be well looked after by iMend. Great people to deal with!
Caz is a legend gave me a good deal looked after me good fella thanks mate
Very good customer service very good products I recommend
Highly recommend! Great service
Best phone shop in dublin just came from polland bought my new phone good service. Imend.
Walk in to Drumcondra without an appointment, or book online and we will have the part ready.
Book a repair 24/7 · No fix, no fee · 360-day warranty · Free diagnostic