Galaxy S25 Ultra speaker & microphone repair in Dublin

Sound that has gone quiet, crackly or absent, and callers who cannot hear you, put right and tested on a real call.

Your price120Usually same day

Includes the part, fitting, testing and the 360-day warranty. VAT included, and confirmed with you before anything is opened.

Mon to Sat 10 to 6

4,017+ reviews on Google, DoneDeal, Adverts.ie and Trustpilot

The Galaxy S25 Ultra came out in 2025, with a 6.9 inch Dynamic AMOLED 2X display and the Snapdragon 8 Elite for Galaxy chip. It charges over USB-C and it unlocks with an ultrasonic fingerprint reader under the display. It is rated IP68. Four rear cameras in separate rings, a titanium frame with squared-off corners, and the S Pen in a slot at the bottom. Ireland gets the SM-S938B.

Galaxy S25 Ultra repair in Dublin
360-day warranty Most phone repairs in 15 to 45 minutes No fix, no fee Data-safe repairs
What this fixes

The faults a speaker & microphone repair puts right.

  • Callers cannot hear youThe microphone rather than the speaker. There are several in the phone and it is worth knowing which.
  • Music and video are quiet or cracklingThe loudspeaker at the bottom of the phone, and often just packed with pocket lint.
  • It got quiet after a soakingWater in the mesh. Sometimes it dries out, often the driver has already gone.
  • Sound only works on speakerphoneThat points at the earpiece rather than anything upstream, and it saves a diagnostic.
  • Callers cannot hear you but voice notes record fineDifferent microphones for different jobs. It narrows this to the call microphone.
  • Crackling at high volume onlyA damaged driver. It usually gets worse and it does not recover.
Before you spend anything

Is it definitely the speaker?

Half the phones that arrive here with no sound have nothing wrong with the speaker.

IfIt is quiet rather than silent
Look at the speaker grille in a good light. Compacted lint and dust muffle a loudspeaker very effectively and a careful clean is often the whole repair.
IfSound works on headphones or Bluetooth but not the speaker
That confirms the speaker rather than anything upstream, which is useful and saves a diagnostic.
IfIt is quiet rather than silent
Look at the grille in a good light. Compacted lint muffles a loudspeaker very effectively long before it silences it.
IfIt has been silent since a screen repair elsewhere
The earpiece sits in the display assembly and is easy to disturb. Bring it in rather than assuming the part failed.
IfIt stopped after the phone got wet
Assess the liquid damage first. A new speaker in a corroding phone is money wasted.

If you are not sure which of these you have, that is what the free diagnostic is for. It costs nothing and it is the step that stops people paying for the wrong repair.

What parts do we fit?

Two tiers, and you choose knowing which is which: a genuine Samsung service part where one is made for this component, or premium aftermarket where none is. The warranty is 360 days on either.

Nobody here will call a part original when it is not. If what fits your phone is premium aftermarket, you hear that word at the counter rather than reading it on a docket afterwards.

    Genuine, OEM and aftermarket: what the words actually mean

    What the €120 includes

    • The speaker or microphone replaced, or cleaned where that is enough
    • Every audio path tested, not only the one that failed
    • A real call made before the phone goes back
    • 360-day warranty on the part and the workmanship

    Nothing extra gets done and charged for without you saying yes to it. Where the diagnostic turns up a second fault, the work stops there and you hear the price before it goes any further.

    Dublin collection and return is available on weekdays if you cannot make it in. Nothing about the price or the cover changes because the courier brought it.

    Choose the part

    Two tiers, named before you agree.

    Speakers and microphones are small parts and the tier gap on them is the smallest on this list.

    iMEND Premium

    Original or manufacturer-grade part

    The manufacturer's own driver. Worth specifying on a phone you intend to keep a long time.

    Priced at the counter

    Value Edition

    Premium aftermarket, tested to the same standard

    Made to the original specification. On a speaker this is hard to fault and it is what most of these repairs use.

    Priced at the counter

    The €120 on this page is our standard quote for this repair. Which tier suits your device is a conversation at the counter, and the price for each is on the table before you decide. The 360-day warranty is the same on both, because we would not offer a tier we did not think would last.

    Before any of this, let us look at the grille. Compacted pocket lint muffles a loudspeaker very effectively, and where a clean fixes it that is what you pay for and no part goes in at all.

    The parts we use, in full

    How we do it

    From the counter to back in your hand.

    Tell us what it is doing

    Walk in during opening hours or book ahead, whichever suits. Tell us what the device is actually doing rather than what you think the fix is.

    Free diagnostic

    We confirm what has actually failed before anything is ordered or opened. It costs nothing and it is the step that stops people paying for the wrong repair.

    You approve the price

    You hear the number first. If it is not worth it to you, that is a perfectly good answer and it costs you nothing.

    The repair is carried out

    Done at our Drumcondra bench by the technicians who do this every day.

    Bench testing

    Nothing is handed back untested. The repaired part and its neighbours are all checked first.

    Back in your hands

    Pick it up from Richmond Road or have it couriered back across Dublin. Either way it carries the 360-day warranty.

    Before it goes back

    What we test every time.

    A repair is not finished when the part is fitted. It is finished when the things around it have been checked.

    A real phone call

    Both directions. It is the only test that proves the earpiece and the call microphone together.

    Earpiece and loudspeaker separately

    They are different parts and a fault in one says nothing about the other.

    Every microphone

    Call, video and the noise-cancelling one, because they are used for different things.

    Volume across the range

    Quiet and loud, because a damaged driver often passes at low volume and rattles at high.

    What happens to what is on it?

    Nothing about this repair requires reading what is on the device, and nobody here does.

    Testing is a different matter. To prove a repair works we have to turn the device on and use it, which sometimes means asking for your passcode. Say no if you prefer and we will show you exactly which checks we cannot complete without it. Where you do give it, it is written on the paper docket and the docket is shredded. There is deliberately no field for a passcode in our system.

    Take a backup before you come in. It is free, it takes two minutes on a device that still works, and it is the one thing nobody regrets having done.

    What about the water resistance?

    Treat the phone as no longer water resistant after any repair, including ours.

    Apple's IP68 rating is measured on a brand new, factory sealed phone under controlled laboratory conditions. It is not a permanent property of the device. The seal degrades with age, heat and everyday knocks long before anybody opens it.

    Opening a phone means cutting through that seal. We refit the display with fresh adhesive, which restores a physical seal and keeps ordinary splashes and rain out. What we will not do is tell you it is back to IP68, because we have no way to test that and neither does any independent shop in Ireland.

    If your phone lives near water, say so when you book and we will talk you through what the adhesive does and does not cover.

    The 360-day warranty

    Every completed repair is covered for 360 days on the part and the workmanship. If the display we fitted fails, or the fitting was at fault, we put it right at no charge.

    What it does not cover is a new accident. A phone dropped again after the repair, fresh physical damage, liquid damage, or a fault in a part we did not touch, all sit outside it. That is the same limit any honest repair warranty has.

    No fix, no fee. The diagnostic is free, and if the repair does not happen you pay nothing.

    Three ways to get it to us

    • Walk in to Drumcondra4 Richmond Road, Dublin 3. No appointment. Mon to Sat 10:00 to 18:00, closed Sunday. Most phone screens and batteries done in 15 to 45 minutes while you wait.
    • We collect and returnDoor to door across Dublin, Monday to Friday, usually 2 to 4 working days. The repair takes the same time; the courier is the difference.
    • Send it in yourselfPost it to the shop with a tracked, insured service and a note with your number. We cannot cover a parcel in transit, and that is the honest trade-off for the route existing.

    Same repair price and the same 360-day warranty on all three. The only thing that changes is how the device travels.

    Asked all the time

    Galaxy S25 Ultra screen questions.

    €120, including the part, the fitting, the testing and the 360-day warranty. VAT is included. You get that figure confirmed before anything is opened, and if we cannot repair the phone you pay nothing.

    Usually same day. If the diagnostic turns up something else, or a part has to be ordered, we tell you before you commit rather than after.

    Sometimes, because on most models the earpiece is part of the display assembly. Tell us what the sound is doing when you book and we will check both together rather than doing one and finding the other.

    Very often, yes. The grille packs with pocket lint and it muffles sound long before it silences it. Where a clean fixes it, that is what you pay for.

    There is more than one microphone in the phone and they are used for different things. That symptom usually points at the call microphone specifically, which makes it a smaller job.

    Gently, with a soft dry brush and the phone switched off. Never a pin and never compressed air into the grille.

    A speaker or microphone is one of the cheaper parts in a phone, so usually yes.

    iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.

    Why bring it here

    An independent workshop, not a kiosk.

    We are a dedicated repair bench in Dublin 3. That means we take on work authorised channels turn away, and we tell you honestly when something is not worth fixing.

    Diagnosed, not guessed

    Every device is tested before we quote, so you are not paying for a part that was never the problem.

    Parts that last

    Genuine or OEM-grade components chosen for your model. We tell you which is going in before we start.

    Your data stays yours

    Hardware-only repairs. We never read, copy or move anything on your device.

    No fix, no fee

    If we cannot repair it, there is nothing to pay. No diagnostic fee, no handling charge.

    Trusted in Dublin

    Customer reviews

    Excellent customer service bought my samsung A54 best price in dublin.

    Mr MAURICE CaldwellTrustpilot

    As I'm a lawyer, I need a reliable phone. For me, it's an office extension in my pocket. I decided to buy a Samsung S23 Ultra. I live in Drumcondra so being aware of their excellent reputation locally, I visited iMend last week. The manager and assistant could not have been more helpful. I bought the phone and it exceeds my expectations. On checking, the price was the lowest in Dublin. Anyone who needs a phone or a small electronic product will be well looked after by iMend. Great people to deal with!

    Niall FoleyTrustpilot

    Caz is a legend gave me a good deal looked after me good fella thanks mate

    Ollie BellTrustpilot

    The staff are very good and helpful at imend phone repair shop in Drumcondra.

    DeclanTrustpilot

    Excellent experience with the team in imend. My husband 50th birthday present was a phone charger and holder for your car and it wouldn't stay attached to his Audi dash. The guys in imend put two devices together to get it working. Very happy Hubbie and wife- lovely guys to work with and they even threw in a birthday charging gift.

    Eunice MccarthyTrustpilot

    Hi, iMend, Drumcondra just fixed my phone ringer for free! I left this review to thank the staff member for being so kind. Excellent shop on the corner of Richmond Road and Drumcondra Road.

    MargaretTrustpilot

    All reviews

    Trusted in Dublin

    4,017+ five-star reviews.

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    Over a decade in Drumcondra. 10,000+ repairs.

    Get your Galaxy S25 Ultra screen fixed today.

    Walk in to Drumcondra without an appointment, or book online and we will have the part ready.

    Book a repair 24/7 · No fix, no fee · 360-day warranty · Free diagnostic